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Ueno Terminal Hotel

2-21-10 Higashi Ueno Taito-ku, Ueno, Tokyo, Japan 110-0015

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Very good


based on 299 reviews

138 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (299)
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Gregory W. Families with older children Canada, March 26, 2016
Requested 3 non-smoking rooms, got 3 smoking rooms
We booked 3 non-smoking rooms but got 3 smoking rooms instead. There was only 1 non-smoking room available the 2nd night. We would've moved to another hotel the 2nd night but the nearby hotels were fully booked. Air quality throughout the hotel was very poor due to the smoking. You could smell the smoke just entering the hotel. I would never stay at this hotel again.
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Alessandra B. Solo travelers Italy, November 6, 2015
Close to JR station

Location, customer service, convenience
The hotel is pretty close to Ueno JR station. If you get the Asakusa exit, turn slightly to the left and cross the big avenue. If you cross another ave again to reach the other side of the street, you're going to pass a small street on your right, and will turn right in the second street. Then keep going straight and you'll see the hotel on your right. If the explanation is confusing, just turn right when you see the "doutor" coffee shop (which by the way was my choice for breakfast: yummy sandwich with coffee for 390 yen). The hotel itself was ok. Because it's a smoking hotel, the hallway smelled a bit but my room was fine. The bathroom smelled funny as well, especially after I took a shower, which was quickly solved by closing the door, lol. The room was tiny and didn't have a place to put the luggage besides the chair. There's a small refrigerator, and the front desk is 24h, which is pretty good. The front desk agents were pretty nice and it's just a 5 minute walk from JR station. There is wifi in the room and a restaurant next door for breakfast and/or dinner, but I didn't go there so I won't be able to comment on it. There are a lot of bars, restaurants and convenience stores around, so you'll have plenty of options regarding food. So far, I'd recommend this hotel!
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Man W. Business travelers China, October 9, 2015
convenient, quiet hotel at a reasonable price

convenient, quiet hotel at a reasonable price
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Peter C. Solo travelers Australia, March 7, 2015
ueno stopover

location to train, food, shopping and the ueno park
It was fine as a solo guest .good value, close to station. I would stay here again.
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Lao I. Families with older children Portugal, February 8, 2015
Great location! More than a 2-star hotel!

Location, Location, Location!
Less than 5 minutes walk to Ueno station which can transit directly to Narita airport with plenty of shops and restaurants. Elevator less than 1 minute from hotel which can reach the underground to cross the road. Yet, hotel staff is not as friendly as what you would be expected in any hotel in Japan. Room is old but very clean and considered as very good size in city of Tokyo (almost a double of other hotels that we stayed in Tokyo in the past) Overall, we enjoyed our stay at Ueno Terminal.
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Razak H. Business travelers Malaysia, November 29, 2014
Must have better Wifi

nearest station
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Suwit P. Business travelers Thailand, October 25, 2014
No Wifi. It has signal but no internet.

Good location
Good location only.
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Eric S. Business travelers Indonesia, October 10, 2014
Good experience

Easy to find
1. Easy to find 2. Very close to keno station, maybe 5 min walk
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Pattakorn W. Business travelers Thailand, September 20, 2014
Value to money

Good location. Close to coffee shop. Clean.
Valie to money
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Suwit T. Business travelers Thailand, August 12, 2014

Near Subway, Good Location, Quiet
Feel Like home Near by food store Good Location
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