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Very good 7.5
Based on 321 reviews

Recent customer comments

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Very good

based on 321 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.8
  • Location 8.5
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.5

Alessandra B.
November 10, 2015
Close to JR station
Location, customer service, convenience
The hotel is pretty close to Ueno JR station. If you get the Asakusa exit, turn slightly to the left and cross the big avenue. If you cross another ave again to reach the other side of the street, you're going to pass a small street on your right, and will turn right in the second street. Then keep going straight and you'll see the hotel on your right. If the explanation is confusing, just turn right when you see the "doutor" coffee shop (which by the way was my choice for breakfast: yummy sandwich with coffee for 390 yen). The hotel itself was ok. Because it's a smoking hotel, the hallway smelled a bit but my room was fine. The bathroom smelled funny as well, especially after I took a shower, which was quickly solved by closing the door, lol. The room was tiny and didn't have a place to put the luggage besides the chair. There's a small refrigerator, and the front desk is 24h, which is pretty good. The front desk agents were pretty nice and it's just a 5 minute walk from JR station. There is wifi in the room and a restaurant next door for breakfast and/or dinner, but I didn't go there so I won't be able to comment on it. There are a lot of bars, restaurants and convenience stores around, so you'll have plenty of options regarding food. So far, I'd recommend this hotel!

Man C.
October 12, 2015
convenient, quiet hotel at a reasonable price
convenient, quiet hotel at a reasonable price

Peter C.
March 19, 2015
ueno stopover
location to train, food, shopping and the ueno park
It was fine as a solo guest .good value, close to station. I would stay here again.

March 01, 2015
Great location! More than a 2-star hotel!
Location, Location, Location!
Less than 5 minutes walk to Ueno station which can transit directly to Narita airport with plenty of shops and restaurants. Elevator less than 1 minute from hotel which can reach the underground to cross the road. Yet, hotel staff is not as friendly as what you would be expected in any hotel in Japan. Room is old but very clean and considered as very good size in city of Tokyo (almost a double of other hotels that we stayed in Tokyo in the past) Overall, we enjoyed our stay at Ueno Terminal.

Suwit T.
December 17, 2014
Near Subway, Good Location, Quiet
Feel Like home Near by food store Good Location

December 08, 2014
Clean, good location, near to almost everything
Clean, good location, near to almost everything
Clean, good location, near to almost everything!

razak H.
December 03, 2014
Must have better Wifi
nearest station

Chi Y.
Hong Kong
November 12, 2014
Good Location.
Good Location. Clean Room.

Chan C.
Hong Kong
October 28, 2014
Suitable for commerical customer
Simple, Convenient, Good price!
80% Satisfaction at all!

Suwit P.
October 27, 2014
No Wifi. It has signal but no internet.
Good location
Good location only.