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Останні відгуки клієнтів

Виберіть тип мандрівки
Фантастичний



із 2581 відгуків
  • Умови перебування в готелі/Чистота: 8,7
  • Розташування 8,2
  • Комфортність номерів/Стандарт: 8,7
  • Робота персоналу: 8,7
  • Ціна-якість: 8,7
  • Страви/Організація харчування: 7,8

9,3 Selina S.
Australia
28 лютого 2014
Pleasant stay with very helpful staff
attentive staff, comfortable room and good location

9,3 Michael M.
Australia
20 січня 2014
Outstanding Hotel
Staff, location, service level
In our month long travels throughout Vietnam this hotel was the surprise package and set the bench mark for all the other hotels we stayed in. The service level at the hotel is outstanding and leaved the 5 star hotels for dead. The food at the restaurant that looks over the city on the top level was excellent and the breakfast is still one we talk about. Well done to all involved in the “Rising Dragon Hotel”.

8 Celeste S.
United States of America
04 січня 2014
Nice
Service, Bed, Spa
Our stay was nice and the staff was very friendly. However, unfortunately, the booking site we used somehow (whether theirs or the hotels) did not fully communicate to the hotel our dates of travel. Thus, when we arrived, the hotel was booked and we did not have a room. Seeing our confirmation e-mail, they did send us to a "suite room" at a sister hotel but it was not nearly as nice as what we paid for. When we finally got our room on the second night, our bed was comfortable, the shower nice and the internet fast. However, the children next to us were loud and unruly.

8,3 Derek B.
United Kingdom
11 січня 2014
nice hotel good location
location internet staff

7,7 Li T.
Singapore
10 січня 2014
Short, Reflective Stay
English Speaking Staff, Wide variety for Breakfast, Complimentary water in room
It was generally good. Spa service wasn't up to expectations as it was it felt very rushed and the masseurs were in a hurry. Breakfast was a good spread. Rooms were clean, would be better if there were windows! Suggestion: if room card were to be handed to the counter before leaving for sightseeing, counter staff should check customer's details before releasing the hotel room card back to customer. We felt that there were zero line of security when we could just ask for our room card by just saying our room number. And the staff who took our card before we leave for the day, wasn't even the same one as the one who returned us the card at the end of the day. Potential danger isn't it?

8,7 Duc H.
Vietnam
10 січня 2014
comfortable and relaxing
services, location and food
I enjoyed my stay in this hotel. Room and food are good.

7,3 Louise R.
United Kingdom
08 січня 2014
Sme highs and some lows...
Location
We arrived at the hotel to be told that the place was full and would we mind switching to a sister hotel - had we had advanced notice we may have said yes but instead we refused. When we got to the room, we determined that it absolutely was not a "City view" as we had booked, but as our stay was for one night only we decided t stay where we were. Fortunately these problems were the only ones we had with the hotel. It's very well located, with clean and spacious rooms. Staff are polite and friendly, and offer tea, maps and information on arrival which was a nice touch. The hotel is easily within walking distance of many of the key sights of Hanoi and close to local bia hois and restaurants too. The buffet breakfast was well done with a decent selection of well made food (continental style, plus eggs and pho stations, plus cooked western and local items).

9 Jacquine C.
Singapore
01 січня 2014
Pleasant hotel for a good price
cleanliness, comfort, excellent service

10 Patrick A.
Sweden
04 лютого 2014
Excellent
Clean. Nice and helpful staff. Good breakfast.
Probably the best hotel without pool we stayed at in Hanoi ever.

8,3 susan H.
United Kingdom
02 січня 2014
Quiet but central location
Good English spoken, location, breakfast
On our return from Halong Bay we we're greeted with smiles and a very warm welcome (we had been moved from the Rising Dragon Palace to the Grand for our first night in Hanoi due to 'over booking'.) the connecting rooms were perfect for our family of 4. The breakfast was delicious with fresh yogurt, pastries and cereal in addition to the usual egg station and Vietnamese selection. The hotel is within walking distance of Ho Chi Minh's mausoleum and museum; the Temple of Literature; the prison museum and shopping in the Old Quarter.