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About Universe Hotel


Offering quality accommodations in the shopping, nightlife, restaurants district of Ho Chi Minh City, Universe Hotel is a popular pick for both business and leisure travelers. Set 1 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. For those of you who want to venture out, Russian Market, Nguyen Van Cu Street, Cho Quan Church are just some of the attractions available to visitors.

At Universe Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, express check-in/check-out, luggage storage.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, sauna, massage. With an ideal location and facilities to match, Universe Hotel hits the spot in many ways.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • sauna
  • massage

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Vietnamese
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 0.7 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 64
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Last Renovated: 2013
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.2
  • Facilities 4.0
  • Location 6.4
  • Room Comfort/Standard 6.5
  • Service 6.9
  • Value for Money 7.0
  • Food/Dining 5.5

Wayland C.
United States
November 30, 2015
Deluxe City view is 22 square meters, not 32
rooms are nice, girl-friendly, nice lobby
Although Agoda lists this hotel as near Pham Ngu Lao, it's actually quite far from it. You'll need to walk about 30 minutes to get there. Not a whole lot of nightlife around the block. ,a KFC across the street for quick meals. Their Deluxe City View room listed on Agoda as 32 square meters is actually 22 square meters. The receptionist initially tried to give me a room that was 15 square meters, but I went back down to get the right room. The hotel and room itself is quite nice with a balcony. At night the watchmen won't bug you about bringing a guest home.

Lee H.
November 23, 2015
Something amiss ....
Scratching my head to recollect 3 best things. Scratching the bottom of the barrel to come up with three things (1) location on main busy road (2) basic amenities (3) minimal interruption
[Sorry previous review incomplete and submitted prematurely. Mistaken "Return" key for next line.]. I had stayed in this hotel before and was satisfied, and even recommended to friends. Returned for old time sake (even though I stayed in other more satisfying hotels). This time however something seems to be amiss. (1) Request for Queen size bed not met. I booked two rooms with a Queen size bed, but instead was given a double single bed on both separate days I stayed there. On both occasions, the request was not met. Male Staff was rather unhelpful. (2) Air-con was way below expectation. It was very hot and stuffy. Staff said they had not "switched on" (probably meant central switch was not on). It took a very long time to cool down, and even then it was not cool. Had to open balcony door for ventilation. (3) The hotel used to have a massage centre. Had good experience with a relaxing hot-stone massage. This facility disappeared after renovation. What a miss! (4) Breakfast was basic. I simply wished for the breakfast of my previous hotel in HCM City. Finally, I most probably will stay in the hotel again. Also disappointed with booking through Agoda even though I had booked most of my hotels through them many times. May now also reconsider using Agoda again. (I may share more detailed review in another websharing site for fellow travellers)

Lee H.
November 23, 2015
Something a miss
Can't really pinpoint exactly the positive aspects - scratching the barrel to come up with three:
My previous visit together with travelling buddies were (past reviews) were rather positive. But this time it seems there were something amiss.

Ian C.
United Kingdom
May 05, 2015
Good for the price
Staff, room, comfort
Very enjoyable

Takemitsu M.
December 31, 2014
Just okay
price, place, to go to the airport

Takemitsu M.
December 31, 2014
Just okay
Comfort, good for short time, price

laura H.
United States
December 25, 2014
value for money
Good location
Good place for 1 night, seemed a little shady

Lee H.
November 26, 2014
An good-enough hotel for an ordinay traveller
1. Generally clean hotel environment

Wang S.
November 18, 2014
Clean with pleasant staff
Clean, reasonable price offer and helpful staff.
Above average . staff are warm and friendly. effort to eradicate mosquitoes but there are some in the room.

Cong T.
March 27, 2014
Great location but very small room
Location, price
Book this hotel for a quick stay. Price is OK. Location is good but facilities are not.


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