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URH Palacio de Oriol

Avda. Cristobal Murrieta, 27, Santurce, Portugalete, Bilbao, Spain 48980 (Show on map)

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Formerly : NH Palacio de Oriol

"Cleanliness, convenient for ferry, reception staff..."

  • David, United Kingdom
  • November 18, 2014
  • Area: Portugalete
  • Rooms : 88
  • Free Wi-Fi

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Room Types
Superior Room
Standard The Organizers
Superior The Organizers
Double Bed & Breakfast Promo
Superior Bed and Breakfast Promo
Superior Room


When would you like to stay at this hotel?

Features of URH Palacio de Oriol

24-hour front desk


car park

coffee shop



facilities for disabled guests

laundry service

meeting facilities



room service

safety deposit boxes


smoking area


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Well-positioned in Portugalete, URH Palacio de Oriol is the ideal point of departure for your excursions in Bilbao. Set 0.5 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. Also within easy reach are BEC - Bilbao Exhibition Centre, Hospital Civil de Basurto, Conference Centre and Concert Hall Bilbao.

At URH Palacio de Oriol, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park.

Guests can choose from 88 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. URH Palacio de Oriol is a smart choice for travelers to Bilbao, offering a relaxed and hassle-free stay every time.
Well-positioned in Portugalete, URH Palacio de Oriol is the ideal point of departure for your excurs ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
9.90 EUR

Check-In From
03:00 PM

Check-Out Until
12:00 AM

Distance from City Center
0.5 km

Distance to Airport
15 km

Non-Smoking Rooms / Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
15 EUR

Room Voltage

Year Hotel Built

Recent customer comments

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from 22 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (22)
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David J. Couples United Kingdom, November 18, 2014
Stayed 1 night

Cleanliness, convenient for ferry, reception staff
Reception and the general standard of the hotel were very good. I would use this hotel again if catching the ferry. The restaurant had very good food 'though the waiter could be more helpful and the car parking was expensive. There was a Rail line just outside our room which could be annoying on a longer stay.
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Luke B. Couples United Kingdom, July 15, 2014
Surprisingly nice hotel.

The exterior, the burgers, the suburb
This hotel has a few pros and cons. You probably want to hear the cons first: While we were there, there was a fair outside the back of the hotel playing extremely loud pop music every day until around 2am. Whether this is a frequent occurrence I can't say, but it ruined the atmosphere somewhat. Parts of the interior are shabby, as other reviewers have noted, but it's nowhere near as bad as some have made it sound, at least not now. Groups of teenagers do hang around outside the hotel (presumably due to the notability of the building itself - one of the grandest in Santurtzi), but this shouldn't be a problem. The rooms themselves are lovely - not luxury (although I can't speak for the suites), but more than adequate. The restaurant and room service are reasonably priced and delicious. The veal burger is especially recommended, and the service is fine, if not spectacular. Reception staff are perfectly helpful, without being intrusive. Speaking Spanish (or Basque!) helps. Although the hotel is 20 minutes from the centre of Bilbao, this is via the metro (Peñota station). As Bilbao Metro is one of the most efficient and pleasant I have travelled on, this is no bad thing. Santurtzi / Santurce itself is a rather nice fishing suburb which has been swallowed in the Bilbao agglomeration while maintaining a strong sense of its identity (look for purple flags). Locals are extremely friendly and helpful, so for us it was no problem not being in the centre of Bilbao. The views are unorthodox but beautiful across the estuary. Industrial chic, you might say.
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Margaret A. Couples United Kingdom, July 8, 2014
Great building but a very poor atmosphere

the building
Staff could be more helpful, no staff to serve in the bar, very stark interior and a very poor ambience
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Gordon R. Solo travelers United Kingdom, September 26, 2013
Good value

the Price. staff friendlyness, comfortable room
The hotel is advertised as 0.5 from city centre and we wrongly assumed that it was Bilbao city centre, but it is Viscaya centre, and it wa 30 mins. on the metro to the centre of Bilbao. Otherwise it was a comfortable hotel.
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Radia Z. Business travelers Netherlands, September 6, 2013
Superb, clean, fast wifi

service, service, service
Fantastic stay in stunning building and location,. very fast wifi and the service was superb
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Kushal B. Solo travelers India, June 28, 2013
Looks like Palace from Outside & beautiful inside

Sea (Dock) view, Beach nearby, Beautiful Hotel & its garden
Just one word..Awesome..Really nice property with helpful staff..slightly away from the hustle-bustle of the city..but very accessible through metro..and has a nice bridge and a beach worth visiting.
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Shangze L. Solo travelers China, June 19, 2013
countryside castle hotel

clean, big, sea view
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Lee S. Solo travelers United Kingdom, May 9, 2013
Comfortable one night stay

location for ferry terminal, parking, clenliness
Comfortable stay before ferry travel next day. Clost to terminal and set in pleasant area. Dining room OK however limited menu and very very slow service. Bedroom large and clean, however hotel floors are a=on multiple levels and through many doors just to get from elevator to room. Difficult when carrying luggage. Check in and out OK, lots of paperwork for some reason. Good continental breakfast.
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Constance G. Couples August 26, 2012
Lovely hotel with friendly service overlooking bay

Out of crowded Bilbao, but has easy access with metro.
Room was well appointed with two adjacent twins. Had view of bay. Nice area to walk around after leaving the crowds behind in Bilbao. The Guggenheim in Bilbao is amazing.
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Alan P. Couples United Kingdom, September 13, 2009
Bilbao stay

Well located for ferry and transport into city
I can see the userfulness of this hotel for anyone catching the ferry to Portsmouth or anyone who came over by ferry for a short stay (walking distance) but for most visitors probably not a great location and expensive. Some good reastaurants nearby.
Restaurant Tip: Out of the front of the hotel and to the right about 100 metres, good fish and beef!
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What customers say:
Distance to airport:
  • Bilbao Airport (9.6 Km)
Top attractions in the area:
  • Guggenheim Museum (9.6 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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