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About URH Palacio de Oriol


When visiting Bilbao, you'll feel right at home at URH Palacio de Oriol, which offers quality accommodation and great service. Only 15 km away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, BEC - Bilbao Exhibition Centre, WalkingBizkaia Basque Responsible Tours, Korotikos are just some of the attractions available to visitors.

At URH Palacio de Oriol, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, car park are just a few of the facilities that set URH Palacio de Oriol apart from other hotels in the city.

The ambiance of URH Palacio de Oriol is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Bilbao, the URH Palacio de Oriol is the perfect venue for an exhilarating and exciting break away.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Newspapers

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • French
  • Spanish
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 9.90 EUR
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Restaurants: 1
Number of Rooms : 88
Parking Fee (per day): 15 EUR
Room Voltage: 220
Year Hotel Built: 1902
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Verified traveler reviews

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Very good

  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Service 8.2
  • Value for Money 7.8
  • Food/Dining 6.9

Kate B.
May 08, 2016
Nice option out of city centre
We were really happy with our choice to stay here. We stayed in the superior room with a terrace in the Palace part, which was elegant and had lovely extra high ceilings. Bathroom was also very nice. We had a rental car so it was really easy to get in and out of the city, and for us was great to get down the coast quickly. Santrutzi is a great buzzing suburb with its own shops and restaurants. Tip: lots of free parking on the road below the hotel, and easy access over the footbridge. Downside was the patio furniture on the terrace covered in bird poo. We didnt find the trains too bad (no problems sleeping) and we were on the backside.

David C.
United Kingdom
November 04, 2015
Convenient for the Ferry,Too Close To The Railway
Convenience, Ambiance, Helpful Staff
The hotel is a splendid building in a pleasant but built up area, with plenty of restaurants nearby. The rooms are nice and spacious but the Euro 65 rooms back onto the railway line where trains run from 5? am. We were offered a room upgrade for 27.50, which may avoid the intrusion of the noise from the railway? There is an excellent and secure underground garage for an extra 15 euros. The staff are very helpful providing a ma and directions for restaurants and fuel stations. We did not sample the in-house restaurant.

Martin C.
October 03, 2015
Building charm, room, staff
Lovely old building to stay in. It's a quiet part of town and despite it being next to a train station (not metro) and a building site, it still feels very relaxed.

David J.
United Kingdom
November 20, 2014
Stayed 1 night
Cleanliness, convenient for ferry, reception staff
Reception and the general standard of the hotel were very good. I would use this hotel again if catching the ferry. The restaurant had very good food 'though the waiter could be more helpful and the car parking was expensive. There was a Rail line just outside our room which could be annoying on a longer stay.

Luke B.
United Kingdom
July 19, 2014
Surprisingly nice hotel.
The exterior, the burgers, the suburb
This hotel has a few pros and cons. You probably want to hear the cons first: While we were there, there was a fair outside the back of the hotel playing extremely loud pop music every day until around 2am. Whether this is a frequent occurrence I can't say, but it ruined the atmosphere somewhat. Parts of the interior are shabby, as other reviewers have noted, but it's nowhere near as bad as some have made it sound, at least not now. Groups of teenagers do hang around outside the hotel (presumably due to the notability of the building itself - one of the grandest in Santurtzi), but this shouldn't be a problem. The rooms themselves are lovely - not luxury (although I can't speak for the suites), but more than adequate. The restaurant and room service are reasonably priced and delicious. The veal burger is especially recommended, and the service is fine, if not spectacular. Reception staff are perfectly helpful, without being intrusive. Speaking Spanish (or Basque!) helps. Although the hotel is 20 minutes from the centre of Bilbao, this is via the metro (Peñota station). As Bilbao Metro is one of the most efficient and pleasant I have travelled on, this is no bad thing. Santurtzi / Santurce itself is a rather nice fishing suburb which has been swallowed in the Bilbao agglomeration while maintaining a strong sense of its identity (look for purple flags). Locals are extremely friendly and helpful, so for us it was no problem not being in the centre of Bilbao. The views are unorthodox but beautiful across the estuary. Industrial chic, you might say.

Margaret A.
United Kingdom
July 09, 2014
Great building but a very poor atmosphere
the building
Staff could be more helpful, no staff to serve in the bar, very stark interior and a very poor ambience

Gordon R.
United Kingdom
October 07, 2013
Good value
the Price. staff friendlyness, comfortable room
The hotel is advertised as 0.5 from city centre and we wrongly assumed that it was Bilbao city centre, but it is Viscaya centre, and it wa 30 mins. on the metro to the centre of Bilbao. Otherwise it was a comfortable hotel.

Radia Z.
September 11, 2013
Superb, clean, fast wifi
service, service, service
Fantastic stay in stunning building and location,. very fast wifi and the service was superb

July 03, 2013
Looks like Palace from Outside & beautiful inside
Sea (Dock) view, Beach nearby, Beautiful Hotel & its garden
Just one word..Awesome..Really nice property with helpful staff..slightly away from the hustle-bustle of the city..but very accessible through metro..and has a nice bridge and a beach worth visiting.

Shangze L.
June 26, 2013
countryside castle hotel
clean, big, sea view


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