Very good 7.3
Based on 204 reviews

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About Usouk Hotel and Spa

Description

Well-placed in the culture, restaurants, sightseeing area of Vientiane city, Usouk Hotel and Spa provides a most conducive spot for you to take a break from your busy days. Only 1.0 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A well-kempt environment and its proximity to That Dam Wine House, Shooting Range, That Dam give to this hotel a special charm.

Offering hotel guests superior services and a broad range of amenities, Usouk Hotel and Spa is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour security, fax machine, taxi service, 24-hour front desk.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), whirlpool bathtub, non smoking rooms, air conditioning, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Vientiane, the Usouk Hotel and Spa is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Food & beverage

  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • elevator
  • nightclub
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • fax machine

Languages Spoken

  • English
  • Lao
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 0 USD
Breakfast Charge (when not included in room rate): 12 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 9.0 Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: yes
Number of Bars: 2
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 30
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2009
Year Hotel Last Renovated: 2014
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.4
  • Location 7.9
  • Room Comfort/Standard 7.3
  • Service 7.3
  • Value for Money 7.0
  • Food/Dining 6.6

Un S.
Indonesia
July 04, 2016
Good location
Good location, easy to access, average breakfast

Sabin B.
Nepal
June 28, 2016
Nice and affordable
I was there for three night, got one night free sweet. The hotel and the staff were good nice welcoming lobby and restaurant. The room is quite nice and clean but the hall ways need a little work but who cares as long as the room is good. Just wish the water pressure was good in the shower. Food wise good food off the menu the breakfast could be improved cold eggs Blahh!!! But over all a good experience and would recommend it to others.

Mohit G.
India
June 26, 2016
Excellent Hotel
Room was big and royal. Breakfast was okay.

Siew L.
Singapore
June 20, 2016
Clean and convenient location with friendly staff
As a business traveller looking for a clean room to return to and located to all the necessary amenities and places to eat, Usouk is great value for money,

SUWAT W.
Thailand
May 18, 2016
Best Hotel in Vientiane
Good location / clean & comfort / friendly staff / walking distance to eating places and Khong River.... Surely come back again....

SIMON G.
Australia
April 04, 2016
Largely convenient. Not far from the action
It's quite basic in some respects, but certainly good for the price. Staff are very helpful. Free shuttle to airport is a nice bonus. Not sure if it's common in this town.

Siew L.
Singapore
March 28, 2016
Value for Money
Good place to stay as its central and meets basic needs.

colin S.
Australia
March 23, 2016
misleading pics
location
Usouk raves about u bar, 5th floor restaurant and 2nd floor spa. The pic you see of the ubar is so misleading, its a small electronic band equipment, placed into a small corner of the entry Hall. The entry is to the right some lounge chairs and to the left some dining chairs. The reception is at the end. So on arrival you walk through the hallway with your luggage past the bar and the lounge chairs and the patrons having breakfast. The u bar was never opened, the bar never attended, the 5th floor doors locked. on inquiry they would let you sit up there and they would run your order upstairs for you from the ground floor bar. The spa 2nd floor was not available. so really it doesnt have a bar a ubar a restaurant. The breakfast is dismal, available eggs coffee and toast all out of reach other side of the bar for staff to cook. 2 choices of poorly cooked and cold foods. No English spoken. Never saw anybody come into the bar, and never to the restaurant, of course closed. This place is run down. The bathrooms do smell as mentioned by other reviews.

Pricha S.
Thailand
March 05, 2016
Very Good
Very Clean And Very Good Staff

Terry B.
Canada
February 28, 2016
Not happy. We moved
The bathroom is an all in one with no actual shower. The breakfast including the eggs was all cold and the coffee was Nescafé. The laundry service is a scam with about 1kg of laundry costing $20. There are so many better hotels in this area for a better price and no laundry scam.


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