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Recent customer comments

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All reviews (3876)

Business travelers (1007)

Couples (1172)

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Families with young children (468)

Families with older children (334)

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Good
6.9
based on 3876 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.6
Location
7.7
Room Comfort/Standard
6.8
Staff Performance
7.2
Value for Money
6.7
Food/Dining
5.6

8.3 stuart L.
Australia
October 17, 2015
Handy and fuss-free.
Location, location, location
Close to MRT Bras Basah, lots of art galleries and design shops around, and taxis easy to be had. Very convenient. Breakfast was a bit ordinary for a westerner ... but enough to start you off for the day. Note: as of OCT 2015 there will be ongoing construction of MRT out the front. No noise, but ruins the experience because everything's hoarded off from the street.

10 Joseph J.
Philippines
October 19, 2015
bencoolen stay
location, price, cleanliness

8.3 Sirintorn V.
Thailand
October 21, 2015
Clean & Convenient
Location, Cleanliness, Proper size
Good location - very near MRT station, the room is clean, the room is kind of small but worth the price :)

7.3 Aries P.
Indonesia
October 16, 2015
its OK
location, clean, value for money

7.3 Barry S.
Australia
October 16, 2015
OK for 1 night
Locationh
Room allocated was nothing like the room depicted on the booking site. It was very small and the bathroom was tiny, placement of the toilet roll was interesting and not convenient. There was no room for luggage and wardrobe space was limited. If I had been booked for one night only I would have definitely moved out I would only rate the property as a 3* based on the room I was given.

5 Chua G.
Singapore
October 18, 2015
Bad stay
Normal

7 Chai K.
Malaysia
October 18, 2015
Clean, comfort and convenient
Good housekeeping. Strategic location and value for money
Happy, relsx and enkoy fast internet access

5.7 Sharon W.
Philippines
October 19, 2015
Rooms are just too small
location is

6.3 Panu B.
Thailand
January 02, 2016
convenient small hotel but near construction area
clean, convenient and near food

7.3 Yen D.
Malaysia
October 15, 2015
Value for money
Location, location, location.
Great stay, although the room was tiny (which was expected for the price). Location is just super--nestled between two MRT stops; can't ask more! Convenient area to go practicality anywhere, and even if you don't want to venture far, malls are around you. Food Republic is just around the bend for delicious meals with air-con! There are also other local food courts within short distance where u can enjoy cheap and tasty delicacies! No complaints about the hotel, except that some corners are really dusty. Overall, very pleased with the stay.