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Good 6.9
Based on 4042 reviews

Recent customer comments

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based on 4042 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 7.7
  • Room Comfort/Standard 6.8
  • Service 7.2
  • Value for Money 6.7
  • Food/Dining 5.6
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Lilian H. from United States
Families with older children
Stayed 6 nights in December 2015
Lovely place
Walking distance to MRT,Food, & shopping
It was a OK stay for us except there's ongoing construction next to our bedroom on the 10th floor with the big crane in front of our window so even though we were given a city view it made me worry. How i wished they notify us about the location of our room and the construction so that i could have request room away from the crane. So before you make reservation tell them to pls reserve your room away from that room next to bldg construction with a huge crane moving back & forth across that window (RM#1005) remember that room 😃. But the staff are very professional it's just the room location is bad. The room is a good size, well updated and clean. I like the room design.
Reviewed December 28, 2015

Zulfikar I. from Indonesia
Families with young children
Stayed 2 nights in December 2015
Nothing to complain
Location, friendly staff, clean
Got nothing to complain. 'll be back here next time
Reviewed December 27, 2015

Keh G. from Malaysia
Stayed one night in December 2015
Small room
small room, dirty, sound polution
sound polution due to construction area
Reviewed December 26, 2015

raditya W. from Indonesia
Stayed 2 nights in December 2015
Best For Value and Location
near MRT Circle line and on 2017 bencoolen station right in front
cool , the room very clean but small. the staff very helpful.
Reviewed December 25, 2015

ANDRE S. from Indonesia
Solo travelers
Stayed one night in November 2015
Strategic Location
Nice, Quiet and Good location
The hotel is very close to the MRT station. It is easy to commute.
Reviewed December 25, 2015

Yusnirah M. from Singapore
Stayed one night in February 2015
Great staycation
Nice staycation
Reviewed December 24, 2015

Kwan L. from Hong Kong
Families with young children
Stayed 5 nights in December 2015
5 nights at Bencoolen V hotel
Location. Stylish room. Good TV,bathroom
It was nice stay, hotel is so near to MRT, with some food and cafes around. Helpful staffs. Good value for money.
Reviewed December 23, 2015

Orlando O. from Philippines
Families with older children
Stayed 2 nights in December 2015
Christmas vacation with daughter
Location, Price and location
It was great. They allowed us an early check-in and a late check-out. Location was perfect. Overall the experience was fine but some things I need to mention that I did not like. Towels didn't look that clean. This is a very important thing for me. Next was the room was a bit small. But as I said overall was Ok
Reviewed December 23, 2015

Alain B. from Indonesia
Stayed one night in December 2015
good staf performance n value for money
rates location friendlyness
Reviewed December 22, 2015

Sim L. from Malaysia
Stayed one night in December 2015
Amazing team...
Staff are friendly (especially the manager surprise us with a box of chocolate when I mention is a birthday celebration for my husband)
Reviewed December 22, 2015