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V Hotel Lavender

70 Jellicoe Road, Lavender / Kallang, Singapore 208767 (Show on map)

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Area: Lavender / Kallang Number of Rooms: 888

Recent customer reviews

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Good

7.4

based on
18248 reviews

Value for Money
7.2
Location
8.8
Staff Performance
7.1
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.2
Food/Dining
6.4
All reviews (18248)
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Seng L. Families with young children Singapore, January 11, 2013
"Disappointed with the services provided."

Proximity to transportation and amenities
3.7
Was recommended to stay in V hotel but was extremly disappointed witht the service from check in to check out. Had to cancel my remaining days of stays to change to another hotel. My wife check in to the hotel an hour earlier and had to pay additional charges for early check in. She was also informed by the staff that it is an industrial norm to charge for early check in evn if it is for an hour. We had ealier on made a request for a connecting room to look after my 3 young kids which are less than 6 yrs of age. Only upon check in that we were informedthat the hotel did not have connecting rooms and I had to be separated from my wife to look after the kids in separate room. The rooms were really small @14sqm for a superior room and a queen bed to accomodate 2 kids and 1 adult is really uncomfortable. The parking rates was shocking as it was charged at 6 hour blocks for $12, where the road side parking was $1/hr and free after 5pm. The breadfast was average but the service was really bad where my kid and several hotel guest was reprimanded by the service staff. Never had I ever experience such poor customer service. It was overall an unpleasant stay for the first day that we had cancelled our remaining 6 days of stay for another hotel.
Shopping Tip: It is close to the shopping district at Bugis and located about the Lavender MRT station
Seng L. Families with young children Singapore, January 11, 2013
Unpleasant Experience

Proximity to the MRT station, convient for travelling around Singapore
3.7
The experience could have been better if they value customer satisfaction. Experience was unacceptable by normal standards as more fustration was experienced than pleasant ones. Not recommended for travellers travelling in family with young children. Recommended for single travellers who just need a bed and breadfast and willing to pay for the pricing of a hotel.
Dandy T. Families with older children Indonesia, January 11, 2013
Great value hotel

Great location, friendly staff, clean
7
Ive been here with my family, easy access to airport, great location, 24 hours food court. The room little bit small, but clean. The hotel located above mrt station lavender
Lin S. Solo travelers United States of America, January 10, 2013
Great location, but small room/bathroom

Right above the Lavender MRT station
8
Stayed there for 2 nights, very convenient location, there's a good food center w/in 10 min walk of the hotel. Bathroom shower area is very small, but room is clean overall. You can clearly hear other guests from the hotel opening/shutting the door. Overall good price for the location, would consider to stay here again next time.
Patricia A. Groups Indonesia, January 10, 2013
Good Service Good Location

awesome location to access to many places
8
the hotel provide good location to access mrt that goes to many places in city, it also near to various food court to access and will not leave you in a hungry. the staff is also nice to assist all helps. good price to stay in good location, and recommended for all type of traveler.
Patricia A. Families with older children Indonesia, January 10, 2013
Good Service Good Location

awesome location to access to many places
7.3
The hotel provide good location to access MRT that goes to many places in city, It also near to various food court to access and will not leave you in a hungry. The staff is also nice to assist all helps. Good price to stay in good location, and recommended for all type of traveler.
Roana H. Couples Malaysia, January 10, 2013
Clean hotel in a good location

Next to train station, all the basics you need, comfortable, near cheap local food
8
The room was small but had all we needed and was well designed. The price of the room was reasonable as we got all the basic things we needed plus a safe. The location is also a plus as it is right beside the Lavender train station. A good hotel for couples or business guests. There is a small gym and small pool but it was closed for maintenance at the time. There is also a foodcourt next to it, a bakery, some other food stores and a 7 eleven round the block.
Breno H. Groups Brazil, January 10, 2013
Good service, clean

Clean and new
8
Nice hotel, but small bathroom and no free internet
Andrea C. Couples Australia, January 10, 2013
Nice hotel but small rooms and lack of facilities

Great location
7.3
The rooms were nice but a bit small, the shower kept over flowing and there was no food/drink in the mini bar and room service was only open till 10pm. But other than cannot really complain considering the price.
Phoon K. Families with young children Singapore, January 10, 2013
Small Room Small Toilet

Near MRT
6.3
Room is small, so is the toilet. No facial towel provided. Their housekeeping is worth to mention about their good respond with request.

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Customer Reviews - V Hotel Lavender, Singapore

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