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Van Long Resort

Gia Van Commune, Gia Vien District, Khu Dam Van Long, Ninh Binh, Vietnam (Show on map)

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Van Long Resort Ninh Binh - Deluxe Room Van Long Resort Ninh Binh - Standard Room Van Long Resort Ninh Binh - Bungalow Van Long Resort Ninh Binh - Restaurant Van Long Resort Ninh Binh - Restaurant Van Long Resort Ninh Binh - Restaurant Van Long Resort Ninh Binh - Recreational Facilities Van Long Resort Ninh Binh - Meeting Room Van Long Resort Ninh Binh - Exterior Van Long Resort Ninh Binh - Surroundings
Area: Khu Dam Van Long Number of Rooms: 104
Free Wi-Fi

Recent customer reviews

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Acceptable

3.2

based on
9 reviews

Value for Money
3.6
Location
3.3
Staff Performance
2.9
Hotel Condition/Cleanliness
2.9
Room Comfort/Standard
2.9
Food/Dining
3.8
All reviews (9)
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Anh Q. Families with young children Vietnam, May 2, 2014
I never seen any resort bad condition like that.

No body care about you
2.3
We can not tell any other one that it is Resort. That place is very bad condition, without services and very borring place. You can come hear just for sleep. Without internet and wifi, old TV without signal. Breakfast with noodle only. All room services and condition is minimum...garden invest was very much but no one take-care then when you come here you can see a fallow's area.
Dylan D. Couples United States of America, May 1, 2010
Stay Away from Van Long Resort

Next door to Van Long Reserve, which is beautiful.
2.7
Unfortunately, everything about this hotel misses the mark. In our experience, the Vietnamese who work in tourism are wonderful, extremely competent and go out of their way to meet all your needs. This was not the case at Van Long Resort. We arrived in the afternoon to a nearly empty facility. They have multiple buildings on the grounds and it was eerie to walk around and see dark buildings, empty pool (no water), and no people. We finally found someone in the restaurant, and found out that they typically cater to large tour groups from other parts of Asia who get bussed in around 2 am (waking up any one else who might be staying there) and then bussed out the following morning to go to Halong Bay or elsewhere. They have no idea of how to handle other types of tourists. The English-speaking staff booking tours (a German man) was so negative about everything (even complaining to us about the management!) that anything he shared with us we took with a large grain of salt. His local knowledge is limited and the tours are outrageously overpriced for what you get. Since the facility is about 15 km outside of Ninh Binh, and there is no computer readily available to guests, you have other no other options until you can get access to either. We booked a 12-hour tour to Kenh Ga and Cuc Phong for the outrageous sum of $90 ($45/per person), and this didn't even include lunch. The 12-hour tour ended up being only 7 hours, and the car was a piece of junk. The English-speaking tour guide was from the national park and was fine, but this was literally the first time they had sold this tour, and they asked us to provide a reference on whether or not the guide was any good! Amateurish at best. Of course, making mistakes and learning is part of the journey, but we would have been much more at peace with this had they not overcharged us by so much. This is not Hanoi or Saigon, so they shouldn't be charging Hanoi/Saigon prices. Dinner was terrible. The room was glum and smelled mol
Sightseeing/Attractions Tip: Take the early morning bamboo boat ride in Van Long Reserve. Tickets are about $3/per person. If you want the reserve to yourself, go early in the am (around 7:30). Otherwise, you'll start seeing other folks around 8:45 am. You can hear, and sometimes see, Langur monkeys who live in the limestone cliffs.
Isak H. Couples United States of America, April 27, 2010
Hit &/ Miss

That its developers thought it could exist
6
So, first of all, it's not really in Ninh Binh, it's about half an hour drive outside the town, although still in the district, thus the claimed location... The hotel is massive, pool, tennis courts, multiple buildings, receptions, and restaurants, fountains, and statues all over the place... so, there is a gate keeper, when we arrived I think that there was a package tour from korea, and one other family in the whole place... the first reception we went to had no one working, eventually, we searched and the reception at the backmost building said, "why were you waiting there?" (although it clearly said reception and was the closest thing to the entrance albeit 150m from the gate...). The pool is green, don't even think about it... didn't see anyone playing tennis... HOWEVER... the location is incredible, you are only a 2 minute walk from an region with rivers, caves, the classic rock (karst) formations of the region and people who can row you through these for as long as you like for a pittance... (I even managed, on the first day's row to see a family of the incredibly endangered delacour's langur - only ~250 alive left in the world...). Also, it is a reasonably short drive (<1hr) to Cuc Phuong national park, which as far as I can tell is the best reason to come to the region. The hotel did hook us up with a car for the day, not terribly overpriced... however, none of the staff speaks english... they do have one man who speaks french,,, however, he will promise you anything you ask for and then wake up drunk the next day not having done it... ALL IN ALL... still probably one of the best places you can find in the area... oh, and the rooms were fine, restaurants decent
Yannick G. Couples France, May 11, 2010
Tres loin de la description faite de l'hotel !!!

Rien
2
Nous avons été tres déçu de cet hotel qui ne correspond pas du tout à la description faite ... Tout d'abord la piscine n'était pas remplie ensuite le jacuzzi n'existe pas et pour finir les terrains de tennis sont impraticable ! L'hotel est tres difficile a trouver et se trouve tres loin du centre. Pour couronner le tout le personnel ne parle pas un mot d'anglais donc difficile de se faire comprendre, ils sont peu sympathique voir a la limite de l'arnaque ... Cet hotel est à bannir !!!
Koji T. Couples Japan, March 10, 2013
三ツ星と紹介写真に期待してがっがり

特に無し。宿泊をやめて、帰宅しました。
2.3
予約前に他の外国人の方のコメントを読めばよかったです。写真だけで判断しましたが、間違いでした。他の方のコメントにある様に、悪いところばかりで、お世辞にも良いコメントが書けません。
Michikazu I. Couples Japan, August 16, 2010
バカンス

レセプションスタッフが親切
5
英語が通じるスタッフが居たのか居なかったのかわかりませんが、ベトナム語しか通じない、他の外国人も英語が通じず苦労していました。3星ホテルならもう少し英語位は通じるスタッフを増やして欲しいです。 ホテルは値段の割には全体的に良かったのではないかと思います。 客室数は多いのにお客さんが少ないせいかとても静かですごしやすかったです。 ただ市街地から遠いせいかタクシーも拾えない、ホテルの敷地外に何もないので すべてホテル内の施設で済まさないといけない点が少し不自由でした。 私はベトナム人の友達と同行だったので何とかなりましたが。 ホテル内のスタッフとのコミュニケーションが一番の問題です。
Truong V. Couples Vietnam, September 1, 2013
quá chán

không có điểm nào
2
Dịch vụ kém.phòng xấu.Lễ tân không có.ăn sáng mì tôm
Tra M. Families with older children Vietnam, April 1, 2012
Chỉ là khách sạn 1 sao

None
3.3
Cơ sở vật chất tồi tàn, khung cảnh như 1 vườn cây bỏ hoang, phòng ốc không sạch bám bờ bụi trên nội thất, lắm muỗi. Nhà hàng như 1 cái nhà ăn tập thể với trần cao vút bám đầy mạng nhện muỗi côn trùng. Nhà vệ sinh hỏng bình nóng lạnh. Khách sạn xứng đáng gắn 1 sao chứ chả có tí tiêu chuẩn nào được coi là Resort. BAD HOTEL EVER!!!
Travel tip: Đừng ở đây. Do not try this hotel.
Bruno B. Couples Denmark, December 16, 2012
Dårligt hotel

Ingen
3.3
Ingen forberedelse gjort til at tage imod os. Alt usoigneret. Møbler itu. Beskidt køleskab. Kan absolut ikke anbefales.
 

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Van Long Resort Ninh BinhVan Long Resort Ninh Binh - Deluxe RoomVan Long Resort Ninh Binh - Standard RoomVan Long Resort Ninh Binh - BungalowVan Long Resort Ninh Binh - RestaurantVan Long Resort Ninh Binh - RestaurantVan Long Resort Ninh Binh - RestaurantVan Long Resort Ninh Binh - Recreational FacilitiesVan Long Resort Ninh Binh - Meeting RoomVan Long Resort Ninh Binh - ExteriorVan Long Resort Ninh Binh - Surroundings


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