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Grand Plaza Hotel

1024 Pale San Vitores Road, Vịnh Tumon, Guam 96913 (Xem bản đồ)

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Grand Plaza Hotel Guam - Phòng khách
Khu vực: Vịnh Tumon Số phòng: 120
Wifi miễn phí

Những nhận xét gần đây của khách hàng

Xem theo nhóm khách du lịch

 

Hài Lòng

6,5

từ 189 nhận xét

Đáng giá tiền
7,0
Vị trí
8,0
Thái độ phục vụ
6,4
Điều kiện vệ sinh khách sạn
5,9
Tiêu chuẩn/chất lượng phòng
6,6
Thức Ăn/Bữa Ăn
5,4
Tất cả các nhận xét (189)
Sắp xếp theo:
Maribeth A. Du lịch một mình United States of America, 14 Tháng Năm 2015
nice hotel for the value of the money

location, staff, price
8,3
It was great..customer service was excellent. Great location
Lucille M. Gia đình với trẻ lớn hơn Philippines, 10 Tháng Năm 2015
good location but very poor staff performance

Location
3,3
The only good thing about this hotel is its location. Other than that, I do not suggest staying here. The pillows were so THIN (like a board), the air-conditioning was bad and the housekeeping staff was not helpful at all. I also notice that the housekeeping staff do not clean the bathrooms (especially the drainage) during my entire week of stay, nor do they wash the glasses that were used for drinking water. At some point, when i complained about the air-conditioning in our room, they transferred me to a new room--but not with a better aircon. While I was transferring our staff, the housekeeping personnel did not offer to help at all (or to just even hold the door open for us).
Ma C. Gia đình với trẻ nhỏ Philippines, 02 Tháng Tư 2015
Guam plaza hotel

Helpful staff, spacious room, abc store beside it
8,7
We had the family room. The set up was great and there were two bathrooms. It was very convinient
Marlyn W. Đi công tác United States of America, 21 Tháng Ba 2015
The room smell like mold.

Location
3,7
Ok
Cierra D. Du lịch một mình United States of America, 01 Tháng Mười Một 2014
Stay for cheap.

Price, location, price!
6
Was very run down. Nice staff but the doors don't always close all the way after cleaning. Thin walls which is a downside with all of the clubs nearby. Bathroom had a cheap tub placed in where a built-in shower and tub once was. Very humid and floors were sticky when I arrived because of that. Other than that, good for the price we paid.
Leung T. Đi công tác Hong Kong, 30 Tháng Tám 2014
Very good

staff is good, hotel is good and all is good.
10
Katie A. Du lịch một mình United Kingdom, 24 Tháng Tám 2014
not worth the money

taxi service, location
4,3
it was not worth the money. its very outdated. the room stated partial ocean view... i couldn't see nay ocean. the décor was very old, bathroom could be cleaner and door fixed. then the worst part. part of the wall décor fell off the wall landing on my head !!! staff listened and i was told a supervisor would get in touch as i was checking out and on the way to the airport. 2 days later and ive still yet to hear anything. very unacceptable to not get any apology for their room falling apart and harming me while i sleep. do not recommended at all.
Micheal S. Đi công tác United States of America, 01 Tháng Tám 2014
Great Price

Cost & Location
7,3
Cons: Room window leaked during summer rain storm. Housekeeping unplugged A/C while cleaning and couldn't figure out how to turn A/C back on. Using the in-room safe cost money Additional deposit required upon arrival Pros: Very cheap compared to rest of strip Great location with awesome access to beaches, shops, dinning, drinking, etc Some staff was very considerate others were not. Nobody was rude, just a feeling.
John P. Du lịch cặp đôi United States of America, 03 Tháng Sáu 2014
Not Good

Only one, location close to beach and activities.
5,3
It was not good. My room was left unsecure after the cleaning services finished cleaning my room; luckily no items were missing. I requesting to fix leaking bathroom sink and it was not taken care of. Noise level very bad and could hear occupants in the hall ways and rooms next door. Smoking policy lacking because we could smell cigarette smoke in the hall ways. Also, tenants and employees smoking immediately at the entrance of the hotel; should be at least 50 feet or more from the hotel and not at the entrance. Additionally, the smoke alarm went of around 6:00 A.M. on the first week of June. Lastly, no microwave or clock in room; only one dryer and washing machine. The staff did seem friendly.
Geohana H. Du lịch cặp đôi Philippines, 31 Tháng Năm 2014
friendly staff and great location.

great place and location. friendly staff. clean and comfortable. even though its kinda old hotel we would still love to go back
9
great location. clean and friendly staff.there is an abc store downstairs. we dont worry in buying souvenirs.

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