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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thái Lan 83100 (Xem bản đồ)

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Khu vực: Karon Số phòng: 50
Wifi miễn phí

Những nhận xét gần đây của khách hàng

Xem theo nhóm khách du lịch

 

Rất Tốt

7,8

từ 2013 nhận xét

Giá tốt
7,9
Vị trí
7,5
Thái độ phục vụ
8,0
Điều kiện vệ sinh khách sạn
8,2
Tiêu chuẩn/chất lượng phòng
7,9
Thức Ăn/Bữa Ăn
7,5
Tất cả các nhận xét (2013)
Sắp xếp theo:
Sangvorn R. Gia đình với trẻ lớn hơn Thailand, 15 Tháng Tư 2015
they gave the room to other even we already paid

None
5,7
Not so good
Rasika I. Gia đình với trẻ nhỏ Australia, 07 Tháng Tư 2015
Good relax

Sea view, bigger family room, breakfast
8
Enjoyed the stay. Great viewing. AC and the wifi needs improvement.
Yun B. Đi công tác China, 19 Tháng Ba 2015
no good

no good
2
no good
Ken L. Du lịch cặp đôi United Kingdom, 05 Tháng Ba 2015
Would not recommend

Staff, views, staff
5,7
We felt compelled to let others know the reality of any potential stay at the Secret Cliff Resort & Restaurant. The Agoda website it did not specify that: - there was a busy road that had to be crossed to get to our room - that there was no access to the beach from the hotel The room we were given on the first night was across the road and had to use a golf buggy driven by a member of staff. The room was quite nice but there were exposed water pipes running underneath the rooms. We asked to be moved to a room closer so that we did not have to cross the busy road and reception kindly arranged to move our luggage in our absence the next day. The room we moved to was much better located however, but had the following issues: - during the night I had to constantly adjust aircon temperature as it went from too cold to too hot and causing my wife and I to cough as the filters were unclean. - the bathroom walls were untiled and was simply plastered. The mixer tap was loose as was the toilet seat. The finishing of a pipe flowing from the ceiling was not incomplete - the furniture in the room was not good quality - there were cracks in the walls with a stream of ants marching up and down it - breakfast was quite unappetising as some of the fruit looked and smelt past their sell-by date. - in the evening a huge numbers of Japanese guests appeared from nowhere who did not stay at the hotel. Although we were hotel guests we my wife and I feeling unimpressed as we felt we were served as an after-thought. On the plus side the hotel views are very good and the staff very accommodating. The fact that there seems to have been very little investment in the rooms, furniture and facilities is a disgrace and I hope that they invest in it. The hotel reminded me of those on Gordon Ramsey's "Hotel Hell" TV show. For the money you can stay somewhere else that will give you a better experience of Phuket. Frankly it pretty well spoiled our trip there.
Tim G. Gia đình với trẻ nhỏ United Kingdom, 28 Tháng Hai 2015
i wouldn't go back

location & views
5,7
Priority is given to coach loads of Chinese tourists who turn up for breakfast, lunch and dinner, all consuming, rude and bad mannered. it really spoils the ambience of this hotel.
Andrew W. Du lịch cặp đôi United Kingdom, 24 Tháng Hai 2015
good hotel nice view .quite

clean quite relaxing
7,7
the breakfast is terrible
Ann L. Gia đình với trẻ nhỏ Singapore, 21 Tháng Hai 2015
Nice hotel but far away from everywhere.

Nice view, friendly staff, quiet at night.
6,3
In order to have a big room, we booked the Family Deluxe Seaview type, which should be around 70 sqm with one king size bed + one single bed + sofa between two beds(as shown on the website). But when we arrived, without any notice, we were actually assigned to a Deluxe Ocean View room. The so-called king size bed was combined by two single beds, and the single bed was an folder-able bed added into the room, and the room looks very squeezing. Well, we arrive around 8pm with a tired child, and we just accepted whatever they gave to us without any question. Anyway, it's a nice stay since we are not picky people, but we do think that hotel should not do this to the guests, and we may not consider to recommend this hotel to our friends. Staff there are friendly and helpful, and the only mistake was a wrong charge for minibar consumption when we checked out, but solved anyway after a bit argument. Internet was pretty bad, only near the counter and restaurant, you can get the good signal.
Angelina G. Du lịch cặp đôi Australia, 19 Tháng Hai 2015
Beautiful restaurant views with terrible rooms.

view from restaurant, breakfast, secluded location
3
The restaurant despite having a spectacular view was very expensive with ordinary to poor food. The rooms/bungalows were disgusting (worse than 2 star) with the shower literally over the toilet and there was some smeared brown liquid over the walls near the bed (god knows what it was). The location was inconvenient (despite being quiet) with the nearest shop a 30 minute walk on a busy main road; not to mention the fact that our bungalow opened up onto the main road with the sound of traffic waking us up in the morning. Also the english competency of the staff here was terrible, with the exception of the man who checked us in - he was great. Finally, the design of the main majority of rooms was ridiculous - having to cross a main very busy road to get to your room. And the gym was an absolute joke!!! (But did have a thai boxing ring on the other side). In short....DONT STAY HERE!!! JUST STOP BY AND GET A COFFEE TO ADMIRE THE VIEW.
Carrie M. Du lịch một mình United States of America, 06 Tháng Giêng 2015
Nice Stay

the view and spa
9
it was very relaxing and peaceful
Tai S. Du lịch cặp đôi United States of America, 05 Tháng Giêng 2015
Sad use of site

view, location, pizza
5

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