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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thái Lan 83100 (Xem bản đồ)

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Khu vực: Karon Số phòng: 50
Wifi miễn phí

Những nhận xét gần đây của khách hàng

Xem theo nhóm khách du lịch

 

Rất Tốt

7,8

từ 2041 nhận xét

Đáng giá tiền
7,9
Vị trí
7,5
Thái độ phục vụ
8,0
Điều kiện vệ sinh khách sạn
8,2
Tiêu chuẩn/chất lượng phòng
7,9
Thức Ăn/Bữa Ăn
7,5
Tất cả các nhận xét (2041)
Sắp xếp theo:
Nannaphat D. Du lịch cặp đôi Thailand, 09 Tháng Năm 2015
I will go back

Food, view, comfotable bed
9,3
Very enjoyable but next time will book closer to the pool and restaurant
Paul T. Du lịch một mình United States of America, 22 Tháng Tư 2015
5 years of consistent service

The grounds are absolutely enchanting. Food is amazing and location is possibly as good as it gets.
10
I simply can't say enough about this establishment I have been coming here once a year since 2011 and with each passing year I'm never disappointed. It is in a quiet and beautiful location and one could simply wonder around the campus all day and find enjoyment. The entire site is shrouded in lush tropical plant life and everything around you is alive. The view of the Adaman ocean is not to be missed. The room service the food and the WiFi connectivity is all outstanding I highly recommend this establishment.
Jessica C. Du lịch cặp đôi Malaysia, 21 Tháng Tư 2015
Pleasant

Big room, WiFi, Quiet
4
My 2nd times staying at this hotel. First was the villa opposite up the hill. Disappointed because only a little seaview that can be seen. Now. This time I booked Deluxe Ocean View room at Secret Cliff Resort and Restaurant. (becareful when you book) They have 2 sides of the hotel. Deluxe Ocean View room still portion of sea can be seen because it covered up by so many tress. You need to walk down the staircase to go to your room. Very tiring. Big room. Wide balcony facing trees. You can hear the sound of the waves only. Comfortable bed. No cool aircond. Aircond leaking water. They repaired for us. Some staffs not welcoming. Not much smiling. Nice pool. Too many mosquitoes at the surrounding. Bring along your oils and mosquitoes coils if you want a peaceful relax walk, at the balcony and to the pool. Resort renovated after my last stay 1 1/2 years. They removed so many beautiful things and stones. It's a little bit dull comparing to the previous decorations. Overall. Am satisfied with it. It will be good to have improvement on hospitality and staffs servicing, so as the trees leaves and branches that blocked all the villas and the Deluxe Ocean Rooms as well as the pool. I hope my 3rd stay will have no more disappointment for the Ocean View. Thank you and see you again.
Puthisorn C. Du lịch cặp đôi Thailand, 19 Tháng Tư 2015
Good viewpoint on the restaurant

Good viewpoint / Big Room
6,3
Sangvorn R. Gia đình với trẻ lớn hơn Thailand, 15 Tháng Tư 2015
they gave the room to other even we already paid

None
5,7
Not so good
Andrea B. Du lịch một mình Canada, 11 Tháng Tư 2015
Not worth it

View
3
This was the first hotel I stayed at during my Thailand trip and it really tainted my entire decision of whether or not I should have vacationed in Thailand at all. I booked a superior room on the resort side, and they tried to put me in a standard on the villa side (I did my research before thank god). I stopped the bell boy when I knew where we were walking to and told the receptionist. Unapologetic, she said okay, but my room won't be ready (which was well after check in time) - I literally waited in the lobby for two hours. When they said it was ready, I walked in and the maid was still cleaning. Also, my room was mediocre: no hot water, no water pressure, and the water was a brown-yellow. Best thing was the breakfast buffet and the view! Pool was small but beautiful, but a lot of families and children. Also, it was quite far from the beach. Shuttle comes once a day and if you miss it, you have to take a taxi. Stay elsewhere - plenty of closer places near the beach that are just as good.
Rasika I. Gia đình với trẻ nhỏ Australia, 07 Tháng Tư 2015
Good relax

Sea view, bigger family room, breakfast
8
Enjoyed the stay. Great viewing. AC and the wifi needs improvement.
Adam S. Du lịch cặp đôi United Kingdom, 04 Tháng Tư 2015
beautiful room with an amazing view

views, luxury room with sea view, beautiful restaurant
8,7
We had a great stay in a beautiful room with a stunning view. There was a superb restaurant again with a stunning view. The pool was amazing when quiet, it is quite the paradise and i recommend highly! I would comment that our room was beautiful however could be quite noisy, it appeared like the staff/cleaning staff had an office down the bottom or our corridor and could be quite noisy
Yun B. Đi công tác China, 19 Tháng Ba 2015
no good

no good
2
no good
Ken L. Du lịch cặp đôi United Kingdom, 05 Tháng Ba 2015
Would not recommend

Staff, views, staff
5,7
We felt compelled to let others know the reality of any potential stay at the Secret Cliff Resort & Restaurant. The Agoda website it did not specify that: - there was a busy road that had to be crossed to get to our room - that there was no access to the beach from the hotel The room we were given on the first night was across the road and had to use a golf buggy driven by a member of staff. The room was quite nice but there were exposed water pipes running underneath the rooms. We asked to be moved to a room closer so that we did not have to cross the busy road and reception kindly arranged to move our luggage in our absence the next day. The room we moved to was much better located however, but had the following issues: - during the night I had to constantly adjust aircon temperature as it went from too cold to too hot and causing my wife and I to cough as the filters were unclean. - the bathroom walls were untiled and was simply plastered. The mixer tap was loose as was the toilet seat. The finishing of a pipe flowing from the ceiling was not incomplete - the furniture in the room was not good quality - there were cracks in the walls with a stream of ants marching up and down it - breakfast was quite unappetising as some of the fruit looked and smelt past their sell-by date. - in the evening a huge numbers of Japanese guests appeared from nowhere who did not stay at the hotel. Although we were hotel guests we my wife and I feeling unimpressed as we felt we were served as an after-thought. On the plus side the hotel views are very good and the staff very accommodating. The fact that there seems to have been very little investment in the rooms, furniture and facilities is a disgrace and I hope that they invest in it. The hotel reminded me of those on Gordon Ramsey's "Hotel Hell" TV show. For the money you can stay somewhere else that will give you a better experience of Phuket. Frankly it pretty well spoiled our trip there.

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