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Victoria Regal Hotel Zhejiang

No.89 Yan An Road, West Lake District - West Lake Scenic Area, Hangzhou, China (Show on map)

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Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Guest Room Victoria Regal Hotel Zhejiang Hangzhou - Meeting Room Victoria Regal Hotel Zhejiang Hangzhou - Meeting Room Victoria Regal Hotel Zhejiang Hangzhou - Interior Victoria Regal Hotel Zhejiang Hangzhou - Lobby Victoria Regal Hotel Zhejiang Hangzhou - Exterior Victoria Regal Hotel Zhejiang Hangzhou - Lobby
Area: West Lake District - West Lake Scenic Area Number of Rooms: 178
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
433 reviews

Value for Money
7.6
Location
8.5
Staff Performance
7.7
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.7
Food/Dining
6.3
All reviews (433)
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Toe M. Business travelers Malaysia, July 10, 2014
still acceptable

comfortable, nice, friendly staff
8
i had been this hotel few times already, this is old hotel, but still acceptable.
Choon L. Business travelers Malaysia, June 16, 2014
value for money

near to tourist spot. easy to access shopping mall. nice hotel
7.7
good
Liu R. Couples Taiwan, June 6, 2014
Location, price

good
7.7
Siew F. Groups Malaysia, June 6, 2014
Horrible stay! A centipede was spotted in the room

Nothing. Zero.
4
This was the worst hotel that I had ever stayed in. I could not believe there was a centipede in the hotel room. Although the hotel staff responded fast enough to change another room for us, I will never recommend anyone to stay there. The carpet is old and the wall paper is torn. I requested for additional blanket, however I was told that the blanket were all given out that night.
Ming S. Couples Malaysia, May 6, 2014
Value for money and clean hotel

Cleanliness, friendly staff and near railway station.
8.7
It was good overall. The hotel is clean, looks nice and their staff is friendly. The hotel location is quite far from West Lake and the famous shopping streets, but taxis are available. No Wi-Fi in hotel room though, only available in hotel lobby.
Bo C. Couples Singapore, April 28, 2014
Central location.

Convenient for walk around
6
Location is good and subway is nearby.
Jared W. Business travelers Singapore, April 25, 2014
Good quality beds and great location

Location, comfortable and value
8
The hotel presents great value for money and the bed quality is very high. The funny thing about Hangzhou is that there weren't much late night eating places, but there is a KFC nearby that is opened for 24 hours. You can walk there in 5 mins to grab a late night snack. The walk to the subway is not very convenient even though it's near, got to go through 2 underground walkways. You need to make sure you can speak some mandarin there, the English literacy level is low amongst the passerbys.
Juan A. Groups Spain, April 25, 2014
Good Hotel near the lake and shopping areas.

Location, room size, bed
8.7
Everything good. Only missing wifi in the rooms.
James H. Couples Taiwan, April 19, 2014
Smell of smoke in the room

After request of a non-smoking room, they moved us a room in the 3rd floor with balcony, which is nice. This hotel is close to West Lake (Xihu).
6.3
Belinda T. Families with young children Singapore, April 14, 2014
great hotel, highly recommended

staff performance, great value for money, close to shopping n west lake
9
We were very happy with our stay in this hotel, great value for money, clean and close proximity to shopping areas, the west lake, train and subway stations. We were very impressed with the concierge crew. It was peak hour and we couldn't get a cab to the train station. The concierge sent two staff to help us carry all our luggages (8 of us), walked 3 blocks to the subway, took the subway with us and brought us to the train station. We were very touched, thank you so much!

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Customer Reviews - Victoria Regal Hotel Zhejiang, Hangzhou

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