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Recent customer comments

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Very good



based on 398 reviews
  • Cleanliness 8.1
  • Facilities 4.8
  • Location 6.9
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 6.7

Noel M.
Australia
May 17, 2013
Quiet hotel, friendly staff, basic clean amenities
Staff, pool, casual atmosphere
Pleasant stay with friendly staff. Basic rooms but clean and tidy. Lovely quiet pool area.

Conrad A.
United Kingdom
May 13, 2013
Pleasant stay affordable
Nice pool great atmosphere and centrally located

Sjeanne C.
Indonesia
May 12, 2013
Enjoyable, comfy and pleasant
Great stay, excellent service, warm-caring
Location was a little tricky to find but near to major road such as sunset road. A little disappointed on the ac when we checked in to the room. AC was running hot air. Maintainance came shortly and AC got cooler after a while. Limited breakfast menu choices. But we received warm and caring attention from staff. We were sheltered by an umbrella as it was heavy downpour at night when we arrived at the hotel. A little gesture means a million thought. We would love to return to this hotel on our next visit to Bali.

Conrad A.
United Kingdom
May 10, 2013
Very pleasant. Would stay again!
Pool location and room

Mauricio U.
Chile
May 02, 2013
Nice room, but bathroom smells (deluxe)
Pool, gardens, large bedroom
First I booked a standard, but it was too noisy, because had the central air con next door, so I change to a deluxe, but this one had the air con. very noisy too, the bathroom had bad smell, but overall it was ok for the price, in fron of the pool, the internet conection is bad sometimes. (last day was down).

Webert B.
Brazil
May 01, 2013
Relaxing.
Friendly staff, airport transfer, quiet place
Just like a private villa. The swimming pool was good. A bit of walking distance to the beach but still bearable. Overall good and relaxing experience.

goh Y.
Malaysia
April 26, 2013
good service and cozy place to stay
stunning pool, great breakfast and friendly staff

Siti M.
Singapore
March 21, 2013
Most relaxing
Near the local market that sells great food. Staff are ever willing to assist and cater to my needs. Staff are friendly and service is prompt.

Steven T.
Singapore
February 26, 2013
Exquisite Hotel with great service
Quiet and Safe compound.
villa diana looks to be a very private villa with good privacy. the location is closed to local amenities which i favor most. the staff is helpful and cheerful. rooms is acceptable and clean. if they could install more lighting in the bathroom, it will be marvelous.

Kha S.
Malaysia
February 20, 2013
Location a bit hidding
Huge room and nice swimming pool
Hotel is nice and service with smile. Although the location is a bit far inside, but we still can get a taxi. Overall, it is a value hotel.