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Villa Mandi

Jl. Raya Katik Lantang,Desa Penestanan, Ubud, Bali, Indonesia

Recent customer reviews

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Very good


based on 557 reviews

330 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (557)
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Zahirah H. Groups Malaysia, June 6, 2014
Not Happy

pool, shopping area,
I booked 4 deluxe room due to we are coming with small group family ( family of 5) . I also request the extra bed for each room. While check in the staff mentioned that i only book 1 extra bed. He asked us to pay more 900,000 Indonesian Rupiah for another 3 extra bed. We refused to pay that as i already request the bed while booking the room. They gave us 2 deluxe room and 2 superior room as not what i had request. The manager did not show up while we try to manage the correct room. He turn up the next day. after long discussion he agree that we don't have to pay for the extra bed. But the room is still remain the superior room. We are so disappointed with the management whose easily switch the room and didn't follow as customer request. The breakfast is so poor with no choice of food.
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John P. Families with older children United States of America, June 2, 2014

Clean, Great Staff; Rural Area
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Nila M. Families with older children Indonesia, June 2, 2014
great hotel for that price, the room was nice

great location, great room, great staff
the room was nice, it's clean as expected, the garden is good, friendly staff, i think i will choose this hotel again if i'm going to stay in ubud
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Ysaac J. Groups Philippines, June 1, 2014
In a field

The staff
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Melanie R. Families with young children Australia, May 31, 2014
Rats in our bed yuck
Disgusting rats in our bed for both nights no refund for our stay impossible communication with reservation they implied we lied about the rats my god no way to run a business not impressed at all
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Sharon J. Couples Australia, May 24, 2014
wonderful and relaxing

staff grounds room
we had a great experience the surroundings were quiet and beautiful. All of the staff were very helpful lovely people. The small restaurant was wonderful, the staff fantastic and the food so affordable and very nice.
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Arun C. Couples India, May 21, 2014
Villa Mandi is a heaven

Nature. Friendly staff, villa is beautiful
It was just perfect what we wanted. We have enjoyed our stay and going to stay there again for sure. Wow..wonderful
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Ana M. Groups Philippines, May 20, 2014
Very relaxed, nice ambiance

Quiet, the ambiance, relaxed comfort
I enjoyed my stay and would like to try the other villas with mini pool next time.
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Karen K. Solo travelers Canada, May 18, 2014
Delightful! The staff was very caring

The staff, the rooms, the peaceful restaurant
The staff were wonderful, they really take care of you. The staff was always smiling and over the top accommodating. I got sick during my trip and they treated me like one of their own, very concerned and empathetic. I booked another hotel afterwards and wish I didn't, I'd rather stay at Villa Mandi it felt very home like. It was a quiet and peaceful place, I plan to go back.
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Roswita K. Couples Australia, May 15, 2014
Isolated, far from anywhere

Rooms but only because I was upgraded
Hotel is a big distance from Ubud. Shuttle to ubud 3x/day but no retun shuttle. You can ring the hotel and pay Rp 50,000.- to be picked up but wait up to one hour. Breakfast is dreadful, served next door and with one serve of either pancake, omelette, scrambled served with either coffee or juice. No coffee making facilities, hair dryer in room (delux!!!). Afternoon cup of tea or coffee is promised but not delivered unless asked for. Staff is not trained at all!! Very disappointing stay and will not go back there, EVER!!
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