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Recent customer comments

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Very good

based on 350 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 6.7
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.2

Maria A.
February 23, 2014
the rooms are beautiful
comfy rooms, attentive staff

Aharon S.
United States
February 20, 2014
“great location great price friendly attentive sta
staff, location, nice room
Ive stayed here several times for the price and location in makati its hard to beat the quality of this hotel. The hotel doesnt have 5 star fancy ammenties but the rooms are nice big by manila standards in this location and the bathroom is modern and updated. They have nice toiletries as well and even provide a robe and slipper. The front desk is on the second flr but dont be thrown off by that you wont be disappointed. The staff went out of their way to help me in any way including finding places for me to order delivery. The security guards out front secure taxis for you on the street. Whenever im in manila i dont hesitate to book this hotel. They provide 2 free breakfasts per room and tge breakfast is quality american or filipino break fast with fruit a juice or coffee and things like tocino eggs or ham toast. Whoever is running this business is doing a great job and that is extremely refreshing to see inthe Philippines

Danila S.
February 10, 2014
Amazing and Best Hotel
breakfast, personal, rooms
Best hotel! We will back in this hotel again. We found no problems on their own hotel. Check-in and check-out lasted a few minutes. All very nice inside. Staff friendly and helpful. Everything is super!

Jennifer C.
United States
February 06, 2014
Convenient Business hotel
Clean, easy to find, simple
It was fine. I would stay here again if I was just in Manila for 1 night. The staff was not very responsive when I emailed and asked for pick up from the airport. Other than that no complaints.

wako A.
January 03, 2014
good place
good place, good staff, reasonable taxi
i had to do some business in manila and it was quite convenient to do what i needed. i had to charter some private cars which the hotel did quite well. the coffee shop was a bit noisy when taking with my friends and thanks to the friendly staffs, they could turn down volume for us for a while. this is not excellent but convenient place than i had expected. thanks.

Jeong J.
United States
January 02, 2014
Great choice for one night layover
comfortable, proximity to airport, nice staff
While the area around the hotel looks a bit shady, it is very close to the airport. Not much is near the hotel. Greenbelt Mall is about a 25 min walk or a short cab ride. A decent size Mini Mart is right next it though. Room is very spacious with a comfortable bed and decent size bathroom. The hotel looks a lot nicer inside than outside. Drinking water dispenser on each floor was nice to have. Staff are very professional and were helpful. It was nice of them to make sure we caught a cab every time we were off somewhere. Decent breakfast that is cooked to order is included. It was perfect for my one night layover in Manila. Don’t think it’d be a good base for a multi-day trip in Manila as most sights are a good distance away.

Akshat B.
December 26, 2013
Good stay, though location was not that comforting
Staff, proximity to airport
Stay was comfortable, but despite being in Makati, there were no bars or tourist attractions closeby (walking distance) and one would need a cab to get to the Makati nightlife area. Room had no windows but were comfortable. Good staff and good security. Good for a night or max 2.

Thomas M.
United States
December 23, 2013
Pleasant hotel to stay at in Manila
Friendly staff, clean room, and good price
I had an excellent stay at the VIP Suite Hotel. The place is very clean and well kept. The staff are friendly and helpful. The hotel restaurant provides decent food and the prices are pretty cheap I think for some of the dishes. Plus there is a convenient store right next to the hotel which is nice for some quick snacks or other items you might need. There are only two downsides to the Hotel that come to mind. One, is that the WiFi was not good and would go out many times and sometimes would take a long time to come back up. The second downside is the location. The hotel is in the Makati area, but it is a good 10 minute or more taxi ride depending on traffic to get to the shopping and nightlife part of Makati. There is not really anything much or of interest that I saw in the immediate area/street that the hotel was only. Only a lot of shops selling car/bike parts. Overall, it is a good hotel to stay at for a reasonable price as long as you don't require dependable internet connection and don't mind taking a taxi or other public transportation to get to the more interesting parts of Manila.

Elias S.
United States
December 22, 2013
Average hotel with a less than average location
Good price, decent WiFi, friendly staff
This is a nice and well run budget hotel with good airport access. It is located between a major shopping / nightlife district (Makati) and the main administrative / government center of Manila. The on-site restaurant is basic but affordable and the spa offers a good range of services that are also affordable. The neighborhood itself is nothing to speak of and there aren't many good restaurants or shops in the immediate area. Still, if you are looking for an affordable hotel for a short stay, it will be fine.

Jenny A.
December 10, 2013
Fresh and cleand room with good breakfast
Clean rooms, easy access to tourist attractions, good breakfast
Nice and clean rooms. The staff is very friendly and helpful. You get to choose your breakfast from a menu, and they serve a lot of options. It's easy to get a cab to go everywhere from here. It's pretty close to the airport. Even though it aint the most clean and calm street is the hotel nice and quiet and we felt very safe here! we are returning when we are back in Manila.