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Vistana Penang Bukit Jambul

213, Jalan Bukit Gambir, Bayan Lepas, Penang, Malaysia 11950 (Show on map)

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"Apartment style. Nice coffee in executive lounge and the..."

  • Mark, Australia
  • August 23, 2015
  • Area: Bayan Lepas
  • Rooms : 419
  • Free Wi-Fi

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Room Types
Executive Deluxe Room
Executive Deluxe with Breakfast
Executive Deluxe Room
Executive Suite
Executive Suite
2 Bedroom Suite
2 Bedroom Suite
3 Bedroom Suite
3 Bedroom Suite


When would you like to stay at this hotel?

Features of Vistana Penang Bukit Jambul

24-hour front desk

airport transfer


business center

car park

coffee shop


laundry service

meeting facilities


room service

safety deposit boxes


Sports and Recreation

fitness center

outdoor pool

pool (kids)


free Wi-Fi in all rooms


car park

Languages Spoken




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This property serves its customers with a level of hospitality that compares favorably to international standards but at a room rate that represents outstanding value. Personal recognition is the Vistana Penang Bukit Jambul's hallmark. The well-trained and professional staff make it their personal responsibility to make your stay comfortable and problem-free. Located within the hub of the Free-Industrial-Zone, Vistana Penang Bukit Jambul offers business travelers easy access to major shopping centers, such as the popular Bukit Jambul Complex, and key roads leading to the famous Bukit Jambul Golf Club. This hotel is approximately 10 minutes by car from the Penang International Airport. This property serves its customers with a level of hospitality that compares favorably to ... see more
Effective June 1, 2014, the Penang State Government will be imposing a Local Government Fee of MYR 2 nett per room per night payable directly to the hotel upon check out (not included in the room rate and taxes stated herein).

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Must use an extra bed

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Breakfast Charge (when not included in room rate)
40.81 MYR

Check-In From
03:00 PM

Check-Out Until
12:00 PM

Internet Usage Fee
50 MYR

Number of Rooms

Recent customer comments

Filter by Traveler Type


Very Good


from 2867 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2867)
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Tracy O. Business travelers Malaysia, August 28, 2015

Location, Average, Clean
Overall satisfying
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Mark G. Families with young children Australia, August 23, 2015
Great value for money apartments.

Apartment style. Nice coffee in executive lounge and the staff.
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Hashira J. Families with young children Malaysia, August 23, 2015
Ad hoc stay with late check-in

Bed comfortness, location and staff support (although upon request)
Been offered an upgrade to 2 bedroom apartment, we rejected due to the distance to lobby is quite far and secluded (since we are adult with 2 young children with stroller and carrier). Requested to change to a smaller size or the one we booked previously and the staff gladly helped and arranged everything accordingly.Really good assistance from the front test. A thing that matters is that we dont feel welcome due to no staff at the entrance and no assistance for luggage. We did get that during check-out though but its a but turn-off since we are already checking out. Toilet - Dust bin was not empty from previous customer i guess. Could be better. No slippers and bathrobe. Overall. Could be better. But the bed was nice. Thanks!
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John A. Business travelers New Zealand, August 21, 2015
Comfortable stay

Location, coffee shop in foyer and gym/pool
No issues. Bike in gym needs some maintenance. No changing gears as should.
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Mitsumasa H. Business travelers Japan, August 20, 2015
So So....

I stayed there for business trip. Actually, there is nothing special about this hotel. Hotel conditions are so far ok but they don't have any room service. I wanted to order something to eat at late night but they don't have it. Room was clean and comfortable, WiFi connection was also fine. Around the hotel, there is only one Seven-Eleven but no restaurant and other entertainments.
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Suriani M. Couples Malaysia, August 19, 2015
dirty mugs

location, near airport and restaurants within walking distance
I am quite disappointed with our stay at Vistana this time. The check-in was a rather slow and upon entering the room, I found the mugs to be dirty, with milk and coffee stains.
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Saipunidzam M. Business travelers Malaysia, August 17, 2015
Good hotel

near to USM
The hotel was good, been refurbished a few years back. Only the cleanliness are a bit lack. Hair is everywhere at the corner or just below the bed.
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Abdul R. Families with older children Malaysia, August 17, 2015

The service, facility and inner decorations
it was splendid, i love it. Thanks for the hospitality
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Aminuddin Y. Business travelers Malaysia, August 16, 2015
Little things matters

Pleasant stay but two things marred our experience : 1) We were charged for one additional breakfast even though when I booked the room for two persons breakfast was supposed to be free for both of us. The choices and quality of food certainly do not warrant the additional RM42.00 extra charge per day. 2) The bell boy simply threw our luggage into the bonnet luckily there was no damage to my Mercedes otherwise I would have sued the hotel for damages
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Seet H. Couples Malaysia, August 16, 2015
Good value for business travellers

Proximity to airport, clean and comfortable, friendly staff
It matches my expectation overall. Food can be better, but other than that, no complains.
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Customers like this hotel for:
Nearest transport:
  • Penang Intercity Bus Terminal (1.2 Km / 15 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Penang International Airport (4.7 Km)
Customer comments:
  • "Attentive customer service" , "Comfortable beds" , "Good location" , "Nice swimming pool"
Top attractions in the area:
  • Bukit Jambul Country Club (0.7 Km / 9 min walk)
  • Queensbay Mall (1.6 Km / 20 min walk)
  • Tesco Extra Sungai Dua (1.7 Km / 21 min walk)
  • Snake Temple (2.6 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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