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Very good 7.6
Based on 3349 reviews

Recent customer comments

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Very good

based on 3349 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.8
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 6.8

Say N. from Malaysia
Business travelers
Stayed one night in February 2015
Very good, only problem is parking no lift
Good service and top quality room
Reviewed February 15, 2015

Brian L. from Canada
Families with older children
Stayed 5 nights in February 2015
More of a 2-star hotel
A/C in every room
We stayed in the premier 3 BR suite. A/C in every room but the outside units are outside every room, so it was very noisy. Can't even watch tv. Sheets were stained the moment we checked in. Gross! Staff were incompetent, lazy, and inconsistent. It took 4 receptionists to check us in. They could not tell us a definitive check out time; it changed from person to person. Housekeeping would only change towels and make beds; floors were always dirty. Towels came in weird combos. Clean towels smelled fishy like bad fish. More floor mats than bathing towels? The transportation available was only their private transport which was 2x or even 3x the cost of a meter taxi. They would also tell you no taxis come to the area when you only needed to walk 5 min down the street to hail one. If it was not for the convenient location with local family I would not stay here.
Reviewed February 15, 2015

Simon W. from Malaysia
Stayed one night in February 2015
Very polite, courteous & attentive staff.
Staff performance, room cleanliness and comfort.
Reviewed February 14, 2015

Hidir O. from Malaysia
Stayed one night in January 2015
Nice place and hotel condition
Beautiful place and near shopping complex
Suitable for person need to privacy place. Near with shopping complex like Bukit Jambul Complex. Have car park itself and no worry for your car.
Reviewed February 13, 2015

shahrilazwin K. from Malaysia
Business travelers
Stayed one night in February 2015
Good Hotel Best Location
location, comfort, cleanliness
Good stay
Reviewed February 12, 2015

Kazushi N. from Japan
Business travelers
Stayed 3 nights in February 2015
Wonderful hotel!
Service, breakfast, and stuffs
Reviewed February 11, 2015

Kapila W. from Sri Lanka
Stayed one night in February 2015
.food price is way too mu
onley room
Reviewed February 10, 2015

Clement R. from Malaysia
Families with older children
Stayed one night in February 2015
cleanliness, staff are very friendly and helpful & nice location
We enjoyed very much and thank you for the staff who did engage with us during our stay
Reviewed February 10, 2015

maurice C. from United States
Business travelers
Stayed 2 nights in February 2015
Great Staff
Breakfast Buffet, Staff, Price
Very Good !!!
Reviewed February 10, 2015

Abdul R. from Malaysia
Stayed 2 nights in January 2015
Vistana The Hotel, where Travellers meet
We were treated like a king and queen
Reviewed February 07, 2015


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