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About Vivanta by Taj - Ambassador

Description

Vivanta by Taj - Ambassador is a heritage building listed by INTACH and located in Lutyens Delhi. The hotel is situated near many famous tourist attractions such as Khan Market, Lodhi Gardens, India Gate, and Connaught Place. It takes only 30 minutes driving from the airport and 12 minutes to the railway station. The hotel rooms are well-decorated with broadband internet access, air conditioning, and a television in each room. Some rooms will have the added luxury of a private balcony to enjoy the views of New Delhi. Vivanta by Taj - Ambassador offers different options for your dinner, such as local and international dishes at Yellow Brick Road, Cantonese and Szechuan cuisine at Larry’s China, and also cocktails at Insomnia Bar.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • fax machine
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • postal service
  • printer
  • private check in/check out
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • taxi service
  • ticket service
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Hindi
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Policies

Children and extra beds
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1880 INR
Breakfast Charge (when not included in room rate): 1004 INR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 06.00 Km
Distance to Airport: 20.00 Km
Internet Usage Fee: 675 INR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 88
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1949
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Recent customer comments

Filter by traveler type
All reviews (41)

Business travelers (18)

Couples (9)

Solo travelers (6)

Families with young children (4)

Groups (4)

Excellent
8.1
Hotel Condition/Cleanliness
8.2
Location
8.9
Room Comfort/Standard
7.8
Staff Performance
8.4
Value for Money
7.5
Food/Dining
8.0

6 Brenden N.
United States of America
March 22, 2016
Awful management
the food
Absolutely awful management. Here is the experience we had: •On pickup from the airport we were given a phone call saying there was some medical emergency and our rooms weren’t available, when we arrived at the Taj Palace (nowhere near where we wanted to be in the city) the clerk told me the other hotel was just overbooked. •They tried to give us rooms with double beds even though we had booked single queen beds. After discussing it one of us still got a room with twins and had to go back down and ask to be moved. •We had a bad experience with a cab that the hotel recommended – not a big deal it happens. We went and spoke to the concierge and told them about the experience and they were really disrespectful to us and treated us like we just stepped off the plane in front of other guests at the hotel. We've been living in India for a while. •Our company called on Saturday and arranged the airport drop-off. On Sunday we stopped in during the early afternoon just to remind them and it was as if it was the first time they had heard about us needing to go to the airport. We had the same experience when the time actually came to leave. It was like none of the earlier conversations had happened. •When I paid for the drop-off they said we would need two cars even though we said we could fit in just one. I finally agreed because they weren’t being very flexible and we were running behind schedule to catch our flight. When the bill came for me to sign I was billed two different amounts. When I asked why they said it was going to be one sedan and one SUV/Innova type of car. When I stepped outside they had two sedans for us and said that they had “upgraded” us to nicer cars. At this point we needed to leave for the airport (we were already almost a half hour later than the time we had asked them to have the cars ready) so we couldn’t do anything. Agoda was able to refund half of what I paid, but I will hesitate before using Taj Hotels again.

10 charmenee B.
Thailand
March 09, 2016
Clean convenient and easy to access
Food gentle service and easy access
Excellent

8.3 Sie L.
Singapore
March 03, 2016
Near to Khan Market
In-dining, nearby Restaurants and shopping within walking distance
I had a good stay at Vivanta by Taj - Ambassador. Hotel is safe and within walking distance to Khan Market.

9.7 Susan A.
New Zealand
August 31, 2015
A great place to stay...
Location, the friendly staff and excellent drivers
My stay was very good. The rooms are spacious which is great. Though the room I was in was looking a little tired and could do with a spruceup. The free wifi was slow so I chose to take the plan that you pay for. It was faster but not as fast as I needed for my work email. The location is excellent!! The staff are very helpful and friendly. The hotel drivers were great!!

8.3 Matthew S.
New Zealand
August 13, 2015
Great food
Great food and service although rooms a little dated...

5.7 Cyrus D.
India
July 18, 2015
three star hotel masquerading as a five star
polite staff
Dingy and smelly bedrooms, bathrooms that had cracked tiles, sink and bathtub clogged up really fast, restaurant was cramped and totally overpriced, the air conditioning in the hotel corridors was not working in some places. Only good thing was the staff was polite. When I gave this feedback to the general manager of the hotel, Suman Gahlot, I was told "kindly note we are in the process of upgrading the property in a phased manner. " Sheer arrogance, isn't it? Basically this is a three star that masquerades as a five star under the guise of an "art deco heritage hotel" and charges five starprices. Avoid at all costs. The Taj Group should be embarrassed and ashamed of lending their name to this dingy motel.

8.7 Michael Y.
United States of America
August 05, 2015
Great staff!
Great service, food, and comfort.
Would stay again. Very comfortavle and friendly staff.

10 ROHIT G.
India
April 05, 2015
Fantastic
Staff Location and clean hotel

6.3 Jacques O.
France
April 13, 2015
It could be such a nice place
Great location near khan Market
Staying at the Ambassador is an underwhelming experience. One senses that the place should be fantastic and that today's operation is just a missed opportunity. Nowhere to have a drink ? Really? In addition one doesn't expect to have plastic floorboard in this kind of heritage building.

7.7 Ryan T.
Australia
November 05, 2014
Awesome staff, but rundown for the price.
Food, Staff, Room size.
The room was dark and very out of date, needing a renovation at this point. My opinion is based on the hefty daily rate for the room. I thought I was getting a 5 star hotel, but it really didn't feel like it. The location wasn't very good, either. Not much going on in that part of town and a bit of a hike to old Delhi.. BUT, it is very very close to the metro, and that is good. Pictures on the walls in the hotel refer to a time gone by with Hollywood stars from the 50's. Perhaps this is when the hotel was a luxurious place to be? The staff were super helpful and responsive. If anything, it got to be annoying, because I was getting phone calls and knocks on the door to see how I was going. This was interrupting my relaxation, but even so, they meant well. Despite the excellent service, I would not stay there again, only because the location is not very close to anything touristy and the super high price versus the dingy rooms. I would probably either pay more for something more modern, or go with hundreds of dollars less and get the same quality of venue.


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