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W Hong Kong Hotel

1 Austin Road West, Kowloon Station, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.6

based on 461 reviews

232 reviews in English

Value for Money
7.8
Location
8.9
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.1
Food/Dining
8.1
All reviews (461)
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Tony M. Families with young children Indonesia, April 24, 2016
WWWonderful
5.7
Except the food which we didn't try so no review could be made for the food.
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Akeel A. Business travelers Saudi Arabia, April 16, 2016
worst W hotel over the world
2.3
over priced , staff are no good for other than greeting you with a smile , poor service , rooms designs are suitable for teenage girls
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Hu C. Couples Taiwan, March 31, 2016
Relax
5.3
Very good location
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Mower L. Couples United Kingdom, March 27, 2016
A little bit upset bout it
6
Always hear W hotel how grand how good about it,but was upset they don't even provide free wifi like all others hotel do in the world , not worth paying $500 for a night with such a small room and no free wifi hotel😓
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Tuan H. Couples Australia, February 18, 2016
Nice hotel, contemporary design

Design, staffs, location
9.3
Right next to Kowloon station, highend shopping center, nice habour view, nice facilities, great and helpful staffs, so everything make it a bit pricy. I have no complains on the price except internet in 1000HKD for 7 days is too much!
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Bou L. Business travelers Singapore, February 2, 2016
Perfect location!

location, location, location!
9
Breakfast spread was sumptuous. Right in the heart of Hong Kong, well situated at Kowloon MTR station. Convenient for transfer to airport too.
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Keemin C. Couples Singapore, January 30, 2016
Old and Dilapidated
3.3
Cleanliness was really awful with the bathroom and toilet smelling of pee. Many things were broken including the phone (with screen), the bathtub stopper, the bathtub water inlet switch etc. The furniture was old and worn out. The jagged edges of the coffee table were so sharp that they cut my wife's knee quite seriously when she was sitting down onto the couch!
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Lichi C. Families with young children Taiwan, December 27, 2015
Friendly Staff

Good food, good location, excellent service
8
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Ramdeep S. Couples United Kingdom, December 25, 2015
Great hotel

Location, luxury, comfort
9.3
Great stay, lovely hotel, great location and service.
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Robert D. Business travelers Canada, December 22, 2015
Excellent hotel with a great vibe

The pool on the 76th floor, the Woobar and very cool rooms
9.3
Stayed there twice on our trip to Southeast Asia. Great hotel. Great vibe and good location.
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