Exceptional 9.4
Based on 31 reviews

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About Wakamatsu Hot Spring Resort


The resort and restaurant is featured in the Michelin Hokkaido Guide. During the Showa era, Wakamatsu was the designated ryokan for the emperor when he visited Hakodate. Situated on the waterfront, here at the ryokan, you may enjoy Japanese style natural hot spring, onsen.

The property is within a 15 mins walk of Hakodate Tropical Botanical Garden where it’s famous for the onsen monkeys and Yukura Shrine.

The ryokan is also a 2 mins walk from Yuno-Kawa-Onsen bus stop, a 7 mins drive from Hakodate Airport and a 13 mins drive from JR Hakodate station. Bathroom with separate bathtubs and free toiletries are available

Onsen hot spring service is included in the price. Additionally, concierge services, multilingual staff, and a garden are onsite.

The property offers Michelin 1 star Japanese Kaiseki cuisine and Japanese À la carte. Kaiseki is the most traditional Japanese multi-course dinner made with fresh seasonal and local seafood that you should not miss out.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car power charging station
  • car park

Fitness & recreation

  • spa
  • massage

Food & beverage

  • room service
  • restaurant


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • gift/souvenir shop
  • elevator
  • shops
  • smoking area

Languages Spoken

  • English
  • Japanese
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Guests arriving after 06:00 PM are requested to contact the property directly prior to arrival.

Check-in is not possible after 12:00 AM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.

Guests with food allergies or preferences are advised to notify the property in advance via the Special Request box.

Child and extra bed policy
Children 6-12 year(s) Must use an extra bed
  • Minimum age of guests is: 6 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 10:00 AM
Non-Smoking Rooms / Floors: YES
Number of Floors: 8
Number of Rooms : 24
Parking Fee (per day): 0 JPY
Reception Open Until: 06:00 PM
Room Voltage: 100
Year Hotel Built: 1922
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.9
  • Facilities 10.0
  • Location 8.5
  • Room Comfort/Standard 9.8
  • Service 9.9
  • Value for Money 8.9
  • Food/Dining 9.4

Alan N.
United States
June 07, 2016

Buranee V.
April 21, 2015
nice hotel
foods, onsen, price
very good

Chonnakarn L.
December 28, 2014
Exceptional hospitalities, premium quality food
Food, services and locatiob
Exceptional services

May 07, 2014
good service & comfortable!
service, environment, comfortable
service & location very comfortable.hot spring two thumbs up

Vallobh V.
April 01, 2014
Spa, excellent surroundings and relaxation
Fabulous stay with very good spa facilities. Unfortunately, we were there when the weather was cold so we could not enjoy activities outside.

Wiwan T.
November 11, 2013
A memorable Ryokan stay
Superb service, delicious meals, nice and calm atmosphere.
We had a great time staying at Kappo Ryokan Wakamatsu. The service is superb and the meals are delicious.

Chung T.
Hong Kong
November 04, 2013
Super nice
Super nice , Japanese style , staff very nice
I drive to here from Sapporo around 5 hour, but i will come back again. The hotel is very nice, including dinner and breakfast ,food is very nice. Yumi ! The staff all is very profession . But the hotel is no wifi.

Serena C.
United States
October 13, 2013
Once in a life time experience
Excellent gourmet food, stunning ocean view and stellar attentive service
Our stay at the Kappo Ryokan Wakamatsu was an once in a life time experience. From the moment we walked in, the friendly staff treated us like royalties. They were always courteous and attentive. Our room on the fifth floor had a stunning view of the ocean. There is also a public onsen on the second floor that is open 18 hours each day. Breakfast and dinner were both served privately in our room by Satsuki,the most wonderful hostess! The quality of the food definitely lived up to the Michelin star that it was rated.

Joe N.
Hong Kong
July 31, 2013
Best experience I have in a hotel!
The awesome service, the ocean view, the delicious dinner and breakfast
This hotel will blow your mind. It is not cheap, but every cents well spent! The service is excellent! The hotel is a traditional Japanese building with o pu 20+ rooms, I was treated like royalty in there. My room has a great ocean view, it's all the view ocean, no border ocean, breathtaking. Dinner and breakfast were served to my room, traditional Japanese food. Lots of dishes, lots of local seafood, it was so good. I enjoyed the hot spring too. My advice is if you could afford the price, this hotel is a must try! Consider the quality of the two meals included, I will say the price is not expensive at all, actually, every cent well spent. I would highly recommend KRW, a truly remarkable stay experience for me.

Alexander C.
United States
June 28, 2013
Fancy ryokan with amazing kaiseki. Authentic Japan
The food. The atmosphere. The service.