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About Waldorf Astoria New York Hotel

Description

Suitable for business or leisure trips, this famous, luxurious hotel is located in the center of New York City on Park Avenue. The elegant guestrooms are equipped with mini bars, televisions with lodgenet, marble bathrooms, and complimentary USA Today newspapers. The on-site restaurants feature first-class restaurants such as Peacock Alley, Oscar’s American Brasserie, and Inagiku. After experiencing gourmet dishes, head to the Bull & Bear Steakhouse and Bar for a few beers or mixed drinks. The travel and transportation services can assist in helping you navigate through the city. After a busy day of sightseeing and walking around the town, return to the hotel for a pampering session at the Guerlain Spa. The hotel is ideal for travelers who want to live in luxury while in New York. To make your reservation at Waldorf Astoria New York Hotel, just enter your travel dates on our secure online booking form and submit.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • babysitting
  • bar
  • business center
  • concierge
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • massage
  • spa

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Distance to Airport: 13 mi
Non-Smoking Rooms / Floors: Yes
Number of Floors: 27
Number of Rooms : 1232
Room Voltage: 110
Time to Airport (Minutes): 30
Year Hotel Built: 1929
Year Hotel Last Renovated: 2008
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Verified traveler reviews

Filter by traveler type
All reviews (215)

Business travelers (31)

Couples (99)

Solo travelers (33)

Families with young children (7)

Families with older children (28)

Groups (17)

Very good
8.0
Hotel Condition/Cleanliness
8.0
Facilities
10.0
Location
9.1
Room Comfort/Standard
8.0
Staff Performance
7.8
Value for Money
7.4
Food/Dining
7.5

9.6 Hanhee L.
South Korea
April 09, 2016
Excellent
Very good excellent!

8 Hans B.
Switzerland
February 25, 2016
Sunday in NY
intersting history / building style
nice

5.7 Dan R.
Romania
December 10, 2015
Good location, dissapointing hotel
Location, location, location
In spite of the great location and history, the Waldorf Astoria NY does not live up to its reputation. The overall feeling is of old and poorly maintained rooms and facilities. The staff is not up to the pretended four stars with issues regarding privacy and attitude. Definitely a bad deal in terms of value for money.

7 Suzanne C.
Australia
October 27, 2015
Great location but better choices to be had
Location, location and staff out front grabbing taxis.
Being iron deficient, I wanted to have some milk in my room which I put in the mini bar fridge. The maids took it out and left it in the sun to spoil. To be fair, when I complained, they offered to replace to replace the milk and offered me a reimbursement to the room for "using" the mini bar fridge - even though I'd used nothing in it. The maids also failed to put clean glasses in the room on one evening when I'd been out all day and got back late from opera the bed hadn't been properly made. My room 1732 was opposite a good lift and so had to put up with noise 27/7 whenever I was in the room. Carpet threadbare and room in need of refurbishment. The main lobby downstairs is impressive though. But not the type of iconic experience I was hoping for. Wish I'd picked somewhere else.

8.3 Leormie E.
United States of America
October 20, 2015
Very good.
friendly staff, very clean, nice bed and very soft pillows
Very good!

4.3 Edward E.
Australia
September 17, 2015
Staying in a Museum
This hotel is iconic and it is in an excellent location for both tourists and business travelers.
The room was dark as often is the case in New York. It had the original fireplace (not in use). The room was falling to pieces. The hand basin was cracked. The telephone was broken (and was never fixed despite requests to the front desk). The blinds did not fit the windows and had to be pulled by standing on the desk. The iron was broken and the ironing board could not be closed so it stayed open during my entire stay as the maid clearly could not close it either. There was breakfast buffet only so little choice for guests with special dietary needs. You don't stay at this hotel unless you want to be part of New York's history.

7 Yingqi W.
China
August 20, 2015
bad service and unfriendly staff
Location
Very unhappy experience. We arrive there around mid night and can't wait to take a shower and change clothes. However, we called the front desk 4 times to ask for the luggages and they were finally delivered to the rooms after three hours. The blanket in the room is dirty. The room is very small compared to the pictures you saw on Agoda. The Internet is very very slow. When we went to get the luggages in the storage, staffs were around but pretended that they didn't see us carting the luggages. I thought the hotel at premium location in nyc should have the best service and nice condition room but Waldorf Astoria is not the one. Now I sort of understand why the room rate is a bit lower than other hotels nearby.

6 aziz A.
Kuwait
August 02, 2015
does not worth the money I paid
Location
You promised lounge excess at time of reservation and Internet excess any where in hotel, Therefore I chose to reserve two junior suite and I paid a lot of money for that.

9.7 Peter L.
United Kingdom
July 22, 2015
Fabulas Hotel
Service, comfort, Fantastic lobby
Comfortable, relaxing

8 Zhenfang L.
China
April 23, 2015
Famous hotel, nice location
Decoration, service and location
The hotle is famous, therefore brings up expection. Room size moderate, not very big. Restaurants and bars look very nice but we did not try.

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