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Waldorf Astoria New York Hotel

301 Park Avenue, Midtown East, New York (NY), United States 10022

Recent customer reviews

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Very good

7.6

based on
30 reviews

156 reviews in English

Value for Money
6.8
Location
9.2
Staff Performance
7.2
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.5
Food/Dining
7.5
Business travelers (30)
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Dan R. Business travelers Romania, December 6, 2015
Good location, dissapointing hotel

Location, location, location
5.7
In spite of the great location and history, the Waldorf Astoria NY does not live up to its reputation. The overall feeling is of old and poorly maintained rooms and facilities. The staff is not up to the pretended four stars with issues regarding privacy and attitude. Definitely a bad deal in terms of value for money.
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Leormie E. Business travelers United States of America, October 17, 2015
Very good.

friendly staff, very clean, nice bed and very soft pillows
8.3
Very good!
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Edward E. Business travelers Australia, September 16, 2015
Staying in a Museum

This hotel is iconic and it is in an excellent location for both tourists and business travelers.
4.3
The room was dark as often is the case in New York. It had the original fireplace (not in use). The room was falling to pieces. The hand basin was cracked. The telephone was broken (and was never fixed despite requests to the front desk). The blinds did not fit the windows and had to be pulled by standing on the desk. The iron was broken and the ironing board could not be closed so it stayed open during my entire stay as the maid clearly could not close it either. There was breakfast buffet only so little choice for guests with special dietary needs. You don't stay at this hotel unless you want to be part of New York's history.
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Yanli Z. Business travelers China, April 2, 2015
NICE ROOM, GOOD LOCATION FOR BUSINESS, NICE STAY

NICE ROOM, GOOD LOCATION FOR BUSINESS, NICE STAY
10
NICE ROOM, GOOD LOCATION FOR BUSINESS, NICE STAY
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Arief B. Business travelers Indonesia, March 6, 2015
Best experience

The architecture is great, stay in Waldorf Astoria Bew York makes you feel the pulse of New York's history, and pleasant experience
10
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Evan Q. Business travelers United States of America, March 2, 2015
Outdated decor, cheap patched doors and walls, $8

Location
6.3
So So! It's definitely overstated, insulation is no good cold win come in and noise from next door Old patched up doors and walls, 30 year old temperature control system old dirty carpets...we will never stay there again
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Matthieu M. Business travelers France, October 6, 2014
Nice heritage feel, but not feel of service

Location, history
7
TIme to improve service and refine attention. It plays in it categories of premium hotel with outstanding architecture and interior. Service is not very attentive maybe due to it large capacity.
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Jonathan T. Business travelers Nigeria, April 6, 2014
Friendly atmosphere

Staff attention, room neatness and business environment
8.7
Wonderful
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Wolfram K. Business travelers Germany, October 29, 2013
A classic hotel in its Art Deco design

Location, Art Deco Design, friendly service
6.7
The location is unsurpassed and the stylish inner decor an all time classic. The staff was very friendly and eager to assist. On the downside: The charges for WiFi access in the room were very high and the cost for the breakfast buffet even more out of proportion given that the breakfast room was extremely crowded with a long queue and a limited offer/variety of food.
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Jeff C. Business travelers China, October 19, 2013
reasonal price but poor maintenance

Nice lobby, nice bellman.
5.7
great interior deco at the lobby but old wall paper due to its long history or maybe poor maintenance. Service is far from satisfactory.
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