Very good 7.2
Based on 2614 reviews

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About WANA Riverside Hotel

Description

Located in the lovely area of Malacca City Center, WANA Riverside Hotel enjoys a commanding position in the shopping, culture hub of Malacca. Set 0.5 km from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. A well-kempt environment and its proximity to Immigration Office, Masjid Kampung Hulu, The Shore Oceanarium Melaka give to this hotel a special charm.

WANA Riverside Hotel offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities such as free Wi-Fi in all rooms, 24-hour security, convenience store, 24-hour front desk, Wi-Fi in public areas can be enjoyed at the hotel.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. WANA Riverside Hotel is your one-stop destination for quality hotel accommodations in Malacca.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • bicycle rental

Food & beverage

  • convenience store
  • room service
  • restaurant(s)
  • coffee shop

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk

Business & money services

  • meeting facilities
  • business center
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Policies

Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Number of Restaurants: 1
Number of Rooms : 170
Year Hotel Built: 2012
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.0
  • Facilities 5.8
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 7.1
  • Value for Money 7.2
  • Food/Dining 6.6

Afrizal C.
Indonesia
July 14, 2016
Satisfactory
Overall was good

Mohamad J.
Singapore
July 12, 2016
Hotel service
Hotel room service is poor. Very late response by the female staff. I dialed the reception phone for an hour and nobody answered my call.

lai L.
Malaysia
July 11, 2016
good location closed to historical area ,staff friendly and helful..
no comment

lai L.
Malaysia
July 11, 2016
good location,friendly staff
no comment

NG C.
Malaysia
July 04, 2016
Disappointing Riverside Hotel
Staff from restaurant and front desk are lacking of knowledge about own restaurant menu and hotel procedure. The room is old and dirty, require more maintenance. The air-conditioner is not cold enough. The window in room was not locked, dangerous for family with young kid. I will opt for other hotels in next trip.

NURUL S.
Malaysia
June 27, 2016
satisfied
satisfied

Ting S.
Singapore
June 24, 2016
Real happening
a) Rooms have cockroaches. b) Our personal toothbrushes and toothpaste were left in the bathroom. When we returned in the night, we discovered missing though the staff gave us 2 packs of toothbrushes with toothpaste. c) The wifi signal was connected in the room but there was no network. We were unable to surve net. d) The breakfast for second day (ie 21/6/16) was in great disappointment. When the porridge was ran out, I asked the staff for It, she then brought out a small portion of it and let it on the steamer. I then scooped it and realised that it was cold, I then asked the staff why was it so cold and was the porridge was the leftover from yesterday. She shake her head said yes.. I did not eat and checked out.

Azizi A.
Malaysia
June 20, 2016
Nice and pleasent
Can watch boat cruising along the river

Rabeah M.
Singapore
June 13, 2016
Simple Hotel In Malacca but Big Rooms
Simple with not much facilities.Superior rooms big enough.Good aircon.Carpeted room.Toilet needs upgrade. Security guard was friendly. Parking accessible.

Rabeah M.
Singapore
June 13, 2016
Simple Hotel No frills
We were here for one night stay from Nilai.Last min booking.Took 2 superior rooms.Very spacious.Carpeted.Aircon was ok.Toilet needs upgrade.Breakfast very simple.Not much.Need to walk out and take cab to tour Malacca.


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