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Warm Island Lake Resort Hangzhou

Hangzhou Warm Island, Chun'an Lake, Qiandao Lake, Qiandao Lake (Chunan), China 311700 (Show on map)

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Very Good
7.7
based on 15 reviews
  • Area: Qiandao Lake
  • Rooms : 208

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Room Types
Max
Rates
Holiday Lake View Twin B Distrct
Howliday Lake View Twin
Executive Lake View A Distrct
Deluxe Lake View A District
Deluxe Lake View A District
Executive Lake View A Distrct

 

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Photos of Warm Island Lake Resort Hangzhou

Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Deluxe Lake Suite
Deluxe Lake Suite
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Guest Room
Guest Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Guest Room
Guest Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Guest Room
Guest Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Guest Room
Guest Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Balcony/Terrace
Balcony/Terrace
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Balcony/Terrace
Balcony/Terrace
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - View
View
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Exterior
Exterior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Exterior
Exterior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Exterior
Exterior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Swimming Pool
Swimming Pool
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Restaurant
Restaurant
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Food and Beverages
Food and Beverages
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Lobby
Lobby
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Lobby
Lobby
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Lobby
Lobby
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Lobby
Lobby
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Lobby
Lobby
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Interior
Interior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Interior
Interior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Interior
Interior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Interior
Interior
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Meeting Room
Meeting Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Meeting Room
Meeting Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Meeting Room
Meeting Room
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Ballroom
Ballroom
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Surroundings
Surroundings
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Surroundings
Surroundings
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Surroundings
Surroundings
Warm Island Lake Resort Hangzhou Qiandao Lake (Chunan) - Surroundings
Surroundings
Features of Warm Island Lake Resort Hangzhou
Facilities

24-hour room service

airport transfer

babysitting

bar

business center

car park

casino

coffee shop

concierge

elevator

executive floor

facilities for disabled guests

family room

laundry service

meeting facilities

poolside bar

restaurant

room service

safety deposit boxes

salon

shops

smoking area

tours

 
Sports and Recreation

fitness center

indoor pool

kids club

massage

outdoor pool

sauna

steamroom

water sports (non-motorized)

 
Parking

car park

valet parking

 

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Whether you're a tourist or traveling on business, Warm Island Lake Resort Hangzhou is a great choice for accommodation when visiting Qiandao Lake (Chunan). From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

The facilities and services provided by Warm Island Lake Resort Hangzhou ensure a pleasant stay for guests. Smoking area, poolside bar, facilities for disabled guests, car park, 24-hour room service are just a few of the facilities that set Warm Island Lake Resort Hangzhou apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include bathtub, air conditioning, complimentary bottled water, satellite/cable TV, coffee/tea maker, provided to help guests recharge after a long day. The hotel offers an excellent variety of recreational facilities, including water sports (non-motorized), sauna, indoor pool, outdoor pool, massage. Warm Island Lake Resort Hangzhou is your one-stop destination for quality hotel accommodations in Qiandao Lake (Chunan).
Whether you're a tourist or traveling on business, Warm Island Lake Resort Hangzhou is a great choic ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
CNY

Breakfast Charge (when not included in room rate)
98CNY

Check-In From
14:00AM

Check-Out Until
12:00AM

Distance from City Center
15 km

Internet Usage Fee
0CNY

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
4

Number of Restaurants
13

Number of Rooms
208

Reception Open Until
24:00PM

Time to Airport (Minutes)
240

Year Hotel Built
2005

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

from 15 reviews

Value for Money
7.3
Location
7.5
Staff Performance
8.7
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (15)
Nicholas W. Families with young children United Kingdom, April 24, 2011
Very disappointing - awful 'service', vile rooms

Location is the only good thing
3.7
very disappointing. after reading good reviews, i expected something else. when we got there, they had got our booking completely wrong. after 30 mins, they did upgrade us for free to the suite room, but the room was just horrible. it has this dusty, dirty feel - our 3 year old got dirty hands and feet just wandering around the room! there was not *one* plant in the suite room or bedroom. the window could shake if you touched it. there was a weird floor level window with no lock, so we had to block it up. the staff speak no english at all. the location itself is ok, because it is right on the lake. but being in china, there is still always mist there, even on sunny or more clear days. there is no water in the swimming pool. there are no non-smoking areas of the restaurant so you have to go out unless you want to sit in a smokey room. qian dao lake could be nice, but definitely do not stay in this hotel where the staff are completely clueless.
Sightseeing/Attractions Tip: stay in another hotel.
Dominic W. Couples United Kingdom, April 19, 2011
Middle of nowhere - prison

Best room ever stayed in, very friendly staff
5.7
We travelled from Shanghai to Hangzhou by rail. We then found that to get to this hotel it would cost us about 700RMB in a taxi. We wandered around asking various people what it would cost and if they knew about any easier way to get there. After a couple of hours of getting messed about we paid for the taxi. Got there at about 11pm and was majorly impressed by the place. Wi-Fi in the lobby and the room was amazing. When we woke up, we realised we were in the middle of nowhere and the hotel was like a prison. Their English was extremely limited so to ask anyone anything just caused confusion. We said that we wanted to go to monkey island and they told us to be at the reception for 8am the next day and that it would cost us about 200RMB. We got there bright and early but they just looked at us confused when we tried to explain we were there for the monkey island trip. They tried to get us to hire a boat and we were about to waste another day. As it's in the middle of nowhere, you're forced to eat in the restaurant, which is overpriced and pretty poor. I'm ok paying out the nose for great food but when it's nothing different than what you spend 10x less for... it's annoying. The menus are translated completely wrong as well. Chicken meant Egg and Bacon meant 1 small piece of bacon fat! In the end we got out and asked for a taxi to anywhere out of the place as we were going insane in this Prison. We were taken to a place where you go on tours to the thousand islands (monkey island, bird island etc) which was exactly what we wanted the other day! Randomly some rich Chinese group took us on their boat for free as we are two foreigners (blonde and ginger) so we must have been pets to them but we weren't complaining as they bought us ice cream, dinner and it was a great bunch of fun! Monkey island was absoluetly amazing... definitely the best island to visit. You get off of the boat and you're surrounded by monkeys jumping about and eating peanuts that you throw
Sightseeing/Attractions Tip: Go to monkey island, it's amazing to see monkeys roaming and jumping around you.
Lay T. Groups Singapore, March 7, 2011
Great hotel facilities and service

Friendliness of service staff, good breakfast served hot and delicious.
6.7
Stay should have been a lake view rather than a garden which was a bit disappointing. Like the fresh air.
Wen Q. Couples United States of America, January 31, 2011
Great Hotel, Beautiful lake views.

---
8.7
this hotel is the only building on the warm island, great views,we are very lucky, the day of arrival, luxury lake view upgrade to executive lake view , the third day, to upgrade to executive suite lakeview.....overall highly recommended
Liu S. Couples China, January 2, 2011
An impressive warm treatment from this hotel

Very friendly service
9.3
my stay at this hotel with my girl friend was amazing. first of all, the environment of this hotel is perfect,it is just on a island where in a middle of the lake. second, the hotel staff are very very professional and friendly. this professionalism you don't find many places outside of five star hotels of beijing and shanghai. surely recommend for couples and family go for staying for some days off, enjoying few days away from crazy busy city life.
Yi G. Families with young children China, May 3, 2013
有点金玉其外

客服耐心切实地帮助客人解决问题
5.7
有点金玉其外,外观不错、毛巾也很新,但花园的环境卫生有待提高、豪华湖景房的卫生间台面及门口地面有霉变、房间内地板鼓包严重,等等这些使得我们入住当天感觉很失望,整体的环境与湖边度假应有的舒适度有差距,如果不是附近游客自驾游的话出入不方便。值得推介的是前台的客服经理,耐心又体贴,非常职业。同时建议agoda负责人分别尝试一下艺龙与agoda的客户电话&点评输入的差距。
Zhao Z. Families with older children May 1, 2013
静逸的美景,贴心的服务。

服务,人性化和酒店园林建设
7.3
Bingshu H. Families with older children China, February 13, 2013
酒店的管理还需提高

早餐很好,酒店内晚上点餐菜品种少。
8
入住酒店需要加床,在网站已经付了加床费元,到达酒店后,出示订单,也加了床,但第二天,晚餐后,告知,还要交3天的加床费,拿订单到前台交涉,给他看订单写的费用清单,确认后,回到房间,结果又接到管理部门的电话,说是我们没有交加床费,再次到前台给他看订单费用,第三次确认我们交了,说是你们网站没给他们钱,搞错了。三次被叫到前台询问,感觉很不舒服。 出现的问题,是这个酒店的前台,看不懂英文的订单,还是你们网站收取我们的钱,没有付给他们?酒店回答说,是你们没有付给他们酒店。
Qian F. Couples China, October 3, 2012
适合全家度假

风景一流
9
非常私密的一家酒店,车停在停车场,人坐电动车经栈桥上岛。整座岛绿荫环绕、鸟语花香,太美了。服务很热情。房型除普通标间,也有别墅区域,几家人出游可以考虑。行政双人房的落地窗直接看到千岛湖大桥、小岛、酒店沙滩等等,让人顿觉神清气爽。可是冷气太厉害了,洗澡冷来,睡觉要盖厚被子,孕妇都感冒了。国庆期间价格昂贵,建议平时去。
Sightseeing/Attractions Tip: 酒店有游艇出租,可以避开景点的人流。建议多带件外套,房间冷气非常厉害,临湖风大。
Xu J. Families with young children China, May 27, 2012
风景不错,但比较重口味的

有浮桥,有电瓶车,大多数的服务人员都比较亲切
6.7
到的时候有蒙蒙细雨,一辆电瓶车已经坐满,准备上另一辆空着的,可驾驶员反复告诉我们他在等客人,不可以坐他的车。我们告诉他,天又在下雨,我们还有一个两岁的小宝宝,麻烦他再叫一辆车来等人,先送我们去大堂,我们已经到了,我们也是客人呀。可他反复告诉我们抱歉,不可以。所以第一印象十分不好。 登记的时候,服务生告诉我们,从中国网站定的时候都包含早餐的,像我们定的agoda是不包的,另购的话一个人98元。 房间里有异味,等带着孩子去一楼有用的时候,整个一楼都有味道。 外面风景不错,问了服务生沙滩在哪里,那位小姐十分周到的把我们带到了沙滩,比较感动。

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What customers say:
Area recommended for:
  • family fun
  • sightseeing
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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