Back to hotel info

2015
Very good 7.9
Based on 3237 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3237 reviews
  • Cleanliness 7.7
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 7.5
  • Food/Dining 7.4
Sort by

Craig C.
United States
October 13, 2014
Not close to value for the money
Closeness to airport and staff
Extremely disappointed. Everything was terribly overpriced, even charged 18 pesos per minute for local phone calls. Promises made regarding promotions not honored. Came in on a midnight flight and wouldn't discount the room for the stay from 1 am until our regular booking at `1pm check in. Couldn't mix simple cocktails and then each time ordered prices were different. Overall will never stay there again

David W.
Switzerland
October 06, 2014
Recommendable
Clean, confortable, quiet

Arasanipalai K.
India
October 06, 2014
Training
Reception, Swimming pool,
THE PERSONNEL IN THE DINING ROOM ARE VERY INADEQUATELY TRAINED. THEY GET VERY MOODY WELL BEFORE CLOSING HOURS OF SHIFT. COMMENCE WINDING UP OPERATIONS VERY MUCH BEFORE END OF SHIFT. TOO MANY WAITERS DOING VERY LITTLE. EMPTY FOOD CANISTERS ARE NOT REFILLED WITHOUT THE GUEST REQUESTING.OTHER THAN GREETING PEOPLE FREQUENTLY THEY HAVE LITTLE IDEA OF SERVICE & ETIQUETTE.ROOM CLEANING STAFF ALSO HAVE NO TRAINING OR ETIQUETTE. THEY FREQUENTLY DISTURB THE GUEST EVEN GUEST IS PRE-OCCUPIED OR ENGAGED IN AN OVERSEAS TELEPHONE CALL. THE SERVICE AT THE RECEPTION DESK WAS SUPERB. VERY POLITE AND GUEST FRIENDLY

Sean S.
United States
October 05, 2014
Convenient location , Friendly Staff, Pricey
Casino, 24 hour cafe, friendly staff
The restaurants on location and not cheap by any standards and the food was mediocre at best. The staff is friendly, the rooms updated and nice although I was not a fan of the fact that you could only set the temp down to 21C as I prefer my room cooler and although it was not a hot day the aircon could not even handle cooling the room to 21C. It's a relatively expensive place that is by no means 5 star or even 4 star in my opinion but if you like to gamble and have a nice place to stay this is it. Located right next to the hotel literally next to it so it is very convenient to travelers. Oddly they were not able to take my Chinese Yuan which I thought was odd for a casino.

Christopher P.
Australia
September 30, 2014
good location and food
location, food, location

kathrina I.
Philippines
September 30, 2014
worth the money
cleanliness, staff and service
Very good

Rencel R.
Philippines
September 29, 2014
Nice Hotelq
Room, Location, Casino

Charlie Y.
United States
September 27, 2014
nice location
clean big rooms

Rafael N.
Philippines
September 25, 2014
Magnifiuco
clean hospitable & comfortable
Excellent

Miguel L.
Philippines
September 24, 2014
Good Airport Hotel
Good buffet breakfast spread, very comfy bed, and great location for catching a Cebu flight
The rooms was very comfortable. Good room size. Staying here will make it next to impossible for you to miss your Cebu flight.