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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Lahug, Cebu City, Philippines 6000 (Show on map)

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"Comfortable, great amenities, and good location..."

  • Allan, Philippines
  • August 23, 2015
  • Area: Lahug
  • Rooms : 561
  • Free Wi-Fi

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Room Types
Ambassador Room
Ambassador Room
Deluxe Room
Deluxe With Breakfast
Superior With Breakfast
Deluxe (Room Only)
Superior - Room Only
Superior with Breakfast and Spa Treatment
Instant Upgrade fromSuperior to Deluxe with Breakfast
Deluxe with Breakfast and Spa Treatment
Executive Suite
Executive Suite
Ambassador Suite
Ambassador Suite


When would you like to stay at this hotel?

Features of Waterfront Cebu City Hotel and Casino

24-hour room service

airport transfer

ATM/cash machine on site



business center

car park


coffee shop



executive floor

family room

laundry service

meeting facilities

poolside bar


room service

safety deposit boxes



shuttle service

smoking area


Sports and Recreation

fitness center


kids club


outdoor pool

pool (kids)





free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken




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Located in the middle of the Queen City of the South, this grand hotel is known as a landmark throughout the Philippines. Just half an hour from Mactan International Airport and a few minutes from the center of the city, the Waterfront Cebu City Hotel and Casino is one of the premier accommodations in the areas. The hotel boasts a fully equipped gym, in-house massage treatments, an ultra-modern swimming area, and a range of business facilities. The wide range of restaurants can cater to any craving you might have with some of the best chefs in the city serving up the fare. To continue with your reservation at Waterfront Cebu City Hotel and Casino, please enter your arrival and departure date into our secure online form. Located in the middle of the Queen City of the South, this grand hotel is known as a landmark ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
800 PHP

Breakfast Charge (when not included in room rate)
21 USD

Check-In From
02:00 PM

Check-Out Until
12:00 PM

Distance from City Center
1 km

Distance to Airport
10 km

Internet Usage Fee
10 USD

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Waterfront Cebu City Hotel and Casino Cebu City - Food, drink and entertainment Uno Restaurant
Uno Restaurant
Waterfront Cebu City Hotel and Casino Cebu City - Food, drink and entertainment Mizu
Japanese Chef Ken Imamura offers dishes as good to the palate as they are to the eye with a menu featuring inventive twists on Japanese favorites. Using only the finest Japanese ingredients, the results are clean, wholesome dishes that also reflect the ambiance of the restaurant.

Recent customer comments

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from 2842 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (2842)
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Maria L. Solo travelers Philippines, August 25, 2015
Acomfortable stay.

Location, the staff, rate
It was okay. But would be better if they offered free shuttle to the airport like other hotels. Shuttle was so expensive. T.v complicated to,operate. Amenities could be better. But staff were courteous and pleasant.
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Allan B. Business travelers Philippines, August 23, 2015
Good amenities pulled down by awful staff service

Comfortable, great amenities, and good location
I last stayed at the Waterfront in 2012, when I return in 2015 I was impressed at how the hotel seemed cleaner, brighter, more polished. My room felt lighter, more comfortable. The renovations were impressive; the changes were very tasteful. But my 6-day stay was full of bad experiences with staff who seem to hold themselves to low performance standards. Like I was awakened once at 3am by a call from housekeeping to confirm that I was asking for new towels--I was not. He incorrectly dialed my room--a careless slip that caused me to wake up at an ungodly hour. I called one night complaining that the internet wasn't working and the lady at the reception told me that it's working fine and that I'm the only one who has complained. Next morning, my colleagues told me that they were told the same thing when they called. When I later insisted that they do something about the bad internet service, the frontdesk lady was very annoyed at me and insisted that the problem was my device. But she called their tech person who was not on site. When I talked to this person it was obvious he was incompetent. I read him the error messages I was getting (e.g., your network cable is not connected) yet insisted that the problem was not with their service, but was with my device (I was connecting using my MacBook & iPhone which do not have cables!). During check out early in the morning, there were two cues with only two frontdesk staff both of whom seemed annoyed at all the people who wanted to check out fast. Neither were smiling (in a country that is famous for its warm smiles); neither were apologetic nor gracious about the slow service. Colleagues had dinner at a hotel restaurant and one who had allergies asked the server three times to make sure that the dish he was getting had no nuts, each time the server said yes. After one bite he started getting rashes! There were nuts in the dish! So great infrastructure and amenities, but horrible service from the staff.
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Olwen B. Business travelers United States of America, August 22, 2015
Don't bother with the Ambassador Floor

Nothing really bad, but a lot of details and opportunities missed, which means this is not a 4-star hotel. Wifi was spotty, and sluggish even when it did work. Noisy carts and a lot of beeping noises outside my room woke me around 5am daily.
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Ma E. Couples Philippines, August 17, 2015
Awesome food

good food, value for money, good facilities
It was awesome. Had good swim in their pool. Staff are all accommodating, Wifi has good signal.
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Andrew J. Couples Australia, August 15, 2015
Quality Accommodation & Energetic Ambiance

Energy of the lobby, comfort of the room, quality of the food and beverage
An excellent hotel with excellent facilities. Good value for money.
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Francis B. Couples Philippines, August 7, 2015
Its all about experience...

Good location, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.
The BAD: Room is quite old, shower is old, AC power socket are loose and could not hold firmly, Bathroom has no exhaust; Parking area looks dingy The GOOD: Location is nice, city view is good, A/C is cold, breakfast is okay, pool is okay, bed is comfortable, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.
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Eranie M. Groups Philippines, August 7, 2015
Good hotel

Beds, location and cleanliness
It was a short stay but comfortable, hotel is clean and spacious, beds are comfortable
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Catherine C. Families with young children Philippines, August 6, 2015
Beautiful Hotel

staff, room, the hotel itself
Definitely we will be coming back!
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Mrs G. Couples Australia, August 3, 2015
Staff are excellent. Food very expensive.

Staff, location, facilities
I was sick when we arrived in Cebu. We cancelled our tours but my husband amused himself at the hotel casino and nearby mall while I was in the hotel bed. Food is very expensive but fast food is only few meters away from the hotel. Staff are very helpful.
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Naomi F. Families with young children Indonesia, July 31, 2015
Very good position and Confort room with cleaned

Confort room, near to Mall and nice food
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Customers like this resort for:
Nearest transport:
  • Cebu North Bus Terminal (2.4 Km / 29 min walk)
Distance to airport:
  • Mactan-Cebu International Airport (8.2 Km)
Customer comments:
  • "Breakfast spread" , "Casino" , "Good location" , "Great food"
Top attractions in the area:
  • Casino Filipino (0.1 Km / 2 min walk)
  • Ayala Center (0.7 Km / 9 min walk)
  • Lahug I.T. Park (0.7 Km / 9 min walk)
  • Crossroads Cebu (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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