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About Waterfront Cebu City Hotel and Casino

Description

Located in the middle of the Queen City of the South, this grand hotel is known as a landmark throughout the Philippines. Just half an hour from Mactan International Airport and a few minutes from the center of the city, the Waterfront Cebu City Hotel and Casino is one of the premier accommodations in the areas. The hotel boasts a fully equipped gym, in-house massage treatments, an ultra-modern swimming area, and a range of business facilities. The wide range of restaurants can cater to any craving you might have with some of the best chefs in the city serving up the fare. To continue with your reservation at Waterfront Cebu City Hotel and Casino, please enter your arrival and departure date into our secure online form.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • outdoor pool

Land sports

  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service

Guest services

  • babysitting
  • tours
  • concierge

On-site facilities

  • casino
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site

Languages Spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 PHP
Breakfast Charge (when not included in room rate): 21 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 10 km
Internet Usage Fee: 10 USD
Number of Bars: 3
Number of Floors: 18
Number of Restaurants: 8
Number of Rooms : 561
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2004
Year Hotel Last Renovated: 2012
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Food, drink and entertainment

Mizu

Mizu

Japanese Chef Ken Imamura offers dishes as good to the palate as they are to the eye with a menu featuring inventive twists on Japanese favorites. Using only the finest Japanese ingredients, the results are clean, wholesome dishes that also reflect the ambiance of the restaurant.

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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

7.2 ESPERANZA L.
Philippines
May 24, 2016
Inconsistent
The place was clean. Staff are nice if you talk to them. Staff are nice but do not give the extra effort consistently. You have to request for anything you need so speak up. It is not automatic to get extra towel even if you are paying for extra bed. It takes more than an hour to get a sewing kit after three calls. There is no special lane for people with disability at the front desk. They just watched me lining up with crutches. Food was not 5-star- no consistency. Had drinks at the lobby dining area, even service and taste are not consistent. This is also true for room in service. It took the the 3rd order that water was served despite requesting for it. I am wondering why their counter at the lobby cafe was so high staff cannot see their customers if they have any requests, including if there is a new customer - it takes a while before they see you raising your hand to get a menu and give your order. Service was fast though.

7.6 Peter G.
Australia
May 23, 2016
Nice hotel but bathrooms need makeover
The bathrooms are old and look a bit grotty. The pay TV was a waste of time as there were no stations for a western audience.

6.8 Anthony A.
United States of America
May 21, 2016
No
None

6.4 Jen C.
Singapore
May 14, 2016
Going down
Have been staying here for the last 8 or 9 years whenever I visit Cebu. The room decor and plumbing has deterioted over the years. Public areas look ok even impressive but the rooms are poor. Needs a really good refurbishment.

10 Raymond N.
United Kingdom
May 13, 2016
Awesome
Great location for where we needed to be. Great selection for in room dining or should i say huge selection. Likewise with restaurants within the hotel. Food quality is...what can i say...quality! Love the histle and bustle of this hotel!

10 Maygensin M.
Saudi Arabia
May 08, 2016
Perfect
I'll definitely recommend to all of my friends. Breakfast buffet is superb. Pool and gym are great. I'm gonna stay here again anytime soon.

8.8 robert J.
United States of America
May 06, 2016
Great hotel with great staff
We have stayed here several times. This is a nice hotel, good location, modern and clean. The staff is always wonderful.

8.4 Roberto S.
Switzerland
May 23, 2016
Good
Only the aircon is a little old an no own unit in the room.

10 Sheila R.
Philippines
May 05, 2016
Value for money
Check in was easy. Our 3-day stay was very comfortable considering i was travelling with four senior citizens. Wheelchair assistance was great! The food at Cafe Uno was better than expected. Check out was a breeze. Hats off to all the hotel staff who made our stay very comfortable.

10 Kwan H.
South Korea
May 01, 2016
So happy!
Everythings are high level quality! I'm very happy to stay in here. Thx!!!


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