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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000 (Show on map)

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Waterfront Cebu City Hotel and Casino Cebu - La Gondola
Area: Cebu City Number of Rooms: 561
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
2296 reviews

Value for Money
7.9
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
8.1
All reviews (2296)
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Antoniette T. Business travelers Philippines, February 27, 2011
Great hotel and service

nice amenities, great food, good service
9.7
we asked for a room with twin beds for my associate and myself, when the hotel was not able to provide this, they upgraded our room type at no additional charge. everyone was quite courteous, the hotel is well-kept and the amenities are good. the food was great too. will definitely stay here again.
William H. Couples United States of America, February 27, 2011
Excellent hotel experience

Location
9.3
This was our first visit to this hotel as a guest and as the taxi pulled up to the front we were brimming with anticipation. We had visited the hotel twice before to swim but not as hotel guests. Upon our arrival I had to flag down someone to assist with our luggage. Initially the guy who assists with calling taxis aided and ultimately we located a bellhop. I always find it a bit of a shocker to have to walk through a metal detector especially one with security officer and his dog. I guess however they are concerned with terrorism and mayhem. So we sauntered through and proceeded to check in. Check in was flawless, quick and professional. We received our room keys with a smile. The room itself was impressive, large, tastefully decorated with a current magazine prominently displayed. The amenities were sufficient for our daily needs.
Hotel Feature Tip: Eventually we decided to do a bit of shopping which began on the first floor Duty Free Shop and ended in the mezzanine area located on the second floor and prepare for a late lunch.We also took advantage of the lovely opportunity for an impromptu photo opt for which the setting was ideal. Finally deciding to eat I had the bright idea of using the hotel ATM machine as opposed to getting the night's cash at the mall (Ayala is right down the road). This was the only sore spot of the evening, though momentary and fleeting. The ground floor ATM was off limits I was informed by a staffer due to an event (wedding) with the second located in PAGCOR (second floor). I was refused entry due to wearing a sleeveless shirt despite informing security of my sole desire to use the ATM. Discussion with the security officer and his supervisor was met with polite but firm refusal. Getting a tad bit annoyed by there unwillingness to even consider thinking out of the box. I reported this silly rule to the first floor Guest Relations Officer who informed me that a report would be generated to the duty manager and we were allowed to proceed to the event hall
Jeff T. Business travelers United States of America, February 26, 2011
Great location but old rooms

location
6.3
The stay was adequate. Service was... slow. Room was... old. If you like Casinos, you're set. There are better places to stay in Cebu.
Roree S. Families with older children Philippines, February 26, 2011
great location

lobby / facade
8.7
great service and yummy breakfast; clean and cozy atmosphere; with friendly service staffs. it was indeed an enjoyable vacation spent in your hotel.
Sightseeing/Attractions Tip: hotel is greatly located near the city proper. overall hotel ambiance - soothing
Gina C. Families with young children Norway, February 26, 2011
im expecting a better rooms that i paid for

pool is perfect for kids, clean and specious
6.3
hotel was good but disappointing i didnt get the room that can accomodate 3 adults pluss one child due to fully book even though i booked the hotel room 4 months in advance. normally you can keep the hotel room until 2:00 pm but they dont allow me so i need to check out at 12:00 noon otherwise the hotel is ok with nice swimming pool that perfect for kids.
Hwa L. Couples Singapore, February 26, 2011
Nice business hotel

Good facilities, everything in one place.
6
i like it for business stay as you can find even the convenient stall in the hotel. duty free stall also there. nice casino.
Jayzl R. Couples Philippines, February 25, 2011
Worth it!!!

Waterfront Lobby is wonderful, it is highly secured and the hotel staff are accommodating and service oriented.
10
i just want to commend the lobby lounge staff, they are nice and cheerful. may i recommend to hotel management to free your wifi services in the lobby mostly for those who stayed in your hotel.
Travel tip: There's alot of fine and elegant dining place inside the hotel... Set your business and personal trips at the waterfront.
Maria V. Couples United States of America, February 25, 2011
very impressive hotel, great service & amenities..

Hotel building & rooms. Good breakfast buffet
9.3
We generally had a great stay...
Eileen T. Couples Philippines, February 24, 2011
nice hotel with ample rooms

location
7
great breakfast, clean room but the bathroom was quite small and there wasn't any safety deposit box in the room. newspapers weren't delivered daily till i called and asked for it
Carmen W. Business travelers United Kingdom, February 24, 2011
Waterfront Cebu City Hotel and Casino

Comfortable
7.3
Deluxe room is comfortable, but recommend only a couple nights stay. However, colleagues got upgraded to junior and executive suites. These have been revamped and are very comfortable. Apparently no iron is available in deluxe room due to fire hazard. But there was an iron in executive suite. (pressing service is expensive) Breakfast is ok but wide range of food. Pool is small but setting is nice. Well equipped gym. Overall not a bad stay but it's not near the beach or resort side on mactan and takes one hour to get there. Near to ferry terminal to Bohol though

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Waterfront Cebu City Hotel and Casino Cebu - Hotel FacadeWaterfront Cebu City Hotel and Casino Cebu - Swimming PoolWaterfront Cebu City Hotel and Casino Cebu - Meeting RoomWaterfront Cebu City Hotel and Casino Cebu - Meeting RoomWaterfront Cebu City Hotel and Casino Cebu - Meeting RoomWaterfront Cebu City Hotel and Casino Cebu - Function RoomWaterfront Cebu City Hotel and Casino Cebu - Atlantic HallWaterfront Cebu City Hotel and Casino Cebu -  Mediterranean RoomWaterfront Cebu City Hotel and Casino Cebu - Pacific Grand BallroomWaterfront Cebu City Hotel and Casino Cebu - Lobby LoungeWaterfront Cebu City Hotel and Casino Cebu - Guest RoomWaterfront Cebu City Hotel and Casino Cebu - Guest RoomWaterfront Cebu City Hotel and Casino Cebu - MadeleineWaterfront Cebu City Hotel and Casino Cebu - LobbyWaterfront Cebu City Hotel and Casino Cebu - Guest RoomWaterfront Cebu City Hotel and Casino Cebu - Guest RoomWaterfront Cebu City Hotel and Casino Cebu - Tin GowWaterfront Cebu City Hotel and Casino Cebu - La Gondola

Customer Reviews - Waterfront Cebu City Hotel and Casino, Cebu

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