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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3189 reviews

Recent customer comments

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Very good

based on 3192 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

Roger G.
United States
July 26, 2015
Enjoying Life In The Philippines!!
1) The Location 2) The entire staff, quite cordial & very helpful 3) The American Consulate being there.
Our stay has been many! Every time we travel to see friends and family in Cebu City, Lapu Lapu City or have business there, we delight in our stay at The Waterfront Cebu City Hotel. We have always been satisfied with the accommodations here.

Hakim T.
July 26, 2015
Holiday spot
Port restaurant , Casio , friendly staff at format door
Do enjoy my stay w. Family, and the only not feel happy is the rollet machine inside casino where the only machine but not working well..

Lonald S.
United States
July 26, 2015
Brief Stay
Staff/Service Clean Proximity to American Consulate

chuan N.
July 26, 2015
Casino hotel
clean , gd location, nice staff
Gd location , nice staff, clean

Francis G.
July 25, 2015
Very Good Hotel
1) Location is great 2) Rooms are large 3) Staff are polite
It was a good, the room is spacious an the wifi works well in the room not like most hotels. Very good for business travelers or family vacation.

Vincent M.
United States
July 24, 2015
Comfortable and convenient
Location, casino, swimming pool
Maybe a little dated but still a solid choice, with excellent gym and pool and good buffet.

Gisselle J.
July 24, 2015
location, comfort good amenities
twas our home away from home. very relaxing

Joanna I.
July 22, 2015

Cecil I.
July 21, 2015
Good hotel but reception staff, service were poor
Clean room, shuttle bus and casino
My experience was terrible in the front desk that made me not to come back in this hotel ever. Staffs were obviously careless. Too many personnel in the reception but very very slow check-in and check-out process. The location is far from the malls. Shuttle service schedule is not often. Car park is so difficult to understand their system. Validation in every drive out is absurd. I never check-in in other hotel that is as difficult as Waterfront.

maria R.
July 20, 2015
Good hotel but poor service
Location, shuttle service to the shopping malls, well maintained rooms
The CHECK IN and CHECK OUT service should be separate. We had to complain to the Manager on duty as we had to wait 30mins (if not longer, had we not complained) as the same receptionists were serving check in and check out clients. MANY were complaining. The shuttle bus is always late.