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Very good 8.0
Based on 3221 reviews

Recent customer comments

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Very good



based on 3221 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

MRS G.
Australia
August 25, 2015
Staff are excellent. Food very expensive.
Staff, location, facilities
I was sick when we arrived in Cebu. We cancelled our tours but my husband amused himself at the hotel casino and nearby mall while I was in the hotel bed. Food is very expensive but fast food is only few meters away from the hotel. Staff are very helpful.

Olwen B.
United States
August 25, 2015
Don't bother with the Ambassador Floor
Clean
Nothing really bad, but a lot of details and opportunities missed, which means this is not a 4-star hotel. Wifi was spotty, and sluggish even when it did work. Noisy carts and a lot of beeping noises outside my room woke me around 5am daily.

Ester F.
United States
August 23, 2015
I'll be back
comfort location casion
I have stayed here many times. Always a good stay. The rooms are clean and comfortable. Only negative is their food is overpriced big time

Ma S.
Philippines
August 21, 2015
Awesome food
good food, value for money, good facilities
It was awesome. Had good swim in their pool. Staff are all accommodating, Wifi has good signal.

Andrew J.
Australia
August 20, 2015
Quality Accommodation & Energetic Ambiance
Energy of the lobby, comfort of the room, quality of the food and beverage
An excellent hotel with excellent facilities. Good value for money.

kasper L.
Denmark
August 16, 2015
great hotel
rooms. casino. breakfast buffet
we love this place and have been staying there many times.. always fun going to the casino.. great rooms and great food..

Francis B.
Philippines
August 11, 2015
Its all about experience...
Good location, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.
The BAD: Room is quite old, shower is old, AC power socket are loose and could not hold firmly, Bathroom has no exhaust; Parking area looks dingy The GOOD: Location is nice, city view is good, A/C is cold, breakfast is okay, pool is okay, bed is comfortable, has a couple of shops and restaurants at the lobby area, ample sized window to enjoy the city view.

Catherine C.
Philippines
August 08, 2015
Beautiful Hotel
staff, room, the hotel itself
Definitely we will be coming back!

Eranie M.
Philippines
August 08, 2015
Good hotel
Beds, location and cleanliness
It was a short stay but comfortable, hotel is clean and spacious, beds are comfortable

robin L.
Australia
August 03, 2015
three day stay
complimentary breakfast, location room
I have stayed at the Waterfront Cebu at least a dozen times and rate it very high. This time an ATM in the hotel did not return my Bank of America debit card. Business gave me the bank's customer service number so I could cancel the card and the concierge arranged with the bank to have the card returned to me next morning. Room beverages are expensive and check out can be slow Robin Perth Australia