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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000 (Show on map)

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Waterfront Cebu City Hotel and Casino Cebu - La Gondola
Area: Cebu City Number of Rooms: 561
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
2688 reviews

Value for Money
7.8
Location
8.4
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.0
Food/Dining
8.1
All reviews (2688)
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Michael J. Couples Australia, March 24, 2015
Executive Suite

Casino, Food, Value
9
Great hotel with casino, good food and restaurants. Wifi is poor and service is average but not a problem.
Roberto M. Couples Philippines, March 22, 2015
The hotel is okay

Location, Staff and Convenience
6.7
The hotel staff was very helpful.
Maria K. Couples Philippines, March 22, 2015
nothing

the room is nice and the lobby is nice and im happy theres a gym
6.3
the food is not so great and very expensive and the service is so slow. im not happy with the service.
Simon W. Couples Australia, March 18, 2015
Great stay

Loation,restaurants,staff
9.3
The room was of good standard and the bed was comfy..The staff were fantastic and friendly..The hotel has many options with casino,restaurants,live music etc..will stay here again
Felicia L. Families with young children Singapore, March 17, 2015
Pleasant Hotel

Nice lobby, good location & variety of restaurants.
5.7
Has a new and nice lobby. But the rooms are old and out dated. Staff are not friendly or helpful, they are just obligated.
Elvira Y. Couples Australia, March 16, 2015
4 stars hotel in Cebu

breakfast, foyer, receptio
7.3
It would have been an excellent one if not for the lack of hot water and performance of the shower followed by lack of water in the sink. There was no notice given on maintenance work during the day which is very disappointing.
Randy D. Business travelers Singapore, March 15, 2015
Disrespectful staffs, dirty room, dirty toilet!

Food, the lobby where there are sofas not permitted to be used for chats or small meetings, and best of all their disrespectful staff
4
Don't book it! Won't stay again in this hotel! Overrated! Only the location is nice! Their staffs are very disrespectful for a guest who had booked 30 over rooms and a conference room! Was disrespectfully told not to sit on the sofas in the lobby and don't chat and have meeting with friends and customers. Toilet was dirty even after these up room And the shower head not working! Save yourself the trouble! If tourism I recommend Shangrila Mactan Don't bother complaining at desk, they will just ask you to fill up form and will never follow up! Don't book it!
Kacper W. Couples Poland, March 15, 2015
Rooms for dwarfs

Nice staff, fairly good food in restaurant
5.7
I am 6'3 (190cm) and I had problems to fit in bed or shower cause they were made for much shorter people. In addition room interior was really basic and badly planned.
Randy D. Business travelers Singapore, March 13, 2015
Dirty Toilet, shower not working, most disrespectf

nice thing is reception hall
3.3
Dirty Toilet! Most disrespectful staff! We were asked to not stay in lobby sofa for rest and chat while during day (mind that we booked 30+ rooms and a conference room) Shower not working! Overated for a 4 star hotel!! Maybe just because it has casino! But as a hotel definitely overrated!! Won't come again! Encourage everyone not to book here!!
Rey B. Couples United States of America, March 13, 2015
Enjoyable

Good breakfast Buffett
7.7
Some problems on our check in . I reserved for 6 rooms & three rooms were not available until about 4 pm..

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