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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3185 reviews

Recent customer comments

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Very good

based on 3185 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

Roberto M.
March 25, 2015
The hotel is okay
Location, Staff and Convenience
The hotel staff was very helpful.

Tony C.
March 24, 2015
Excellent customer Service
staff / lobby / location
staff had Excellent customer Service

Tony C.
March 24, 2015
Excellent customer Service
staff / location / lobby
staff had Excellent customer Service

Tony C.
March 24, 2015
Great location
staff lobby casino
Excellent and friendly staff

Maria D.
March 23, 2015
the room is nice and the lobby is nice and im happy theres a gym
the food is not so great and very expensive and the service is so slow. im not happy with the service.

Nino A.
March 22, 2015
Nice hotel
Big roomy room, helpful staff, tasty breakfast
My stay was pleasant, big clean roomy room, friendly helpful staff, good selection for breakfast, and those bacons, delicious,. walking distant to I.T park for late night out.

Felicia L.
March 20, 2015
Pleasant Hotel
Nice lobby, good location & variety of restaurants.
Has a new and nice lobby. But the rooms are old and out dated. Staff are not friendly or helpful, they are just obligated.

Elvira Y.
March 18, 2015
4 stars hotel in Cebu
breakfast, foyer, receptio
It would have been an excellent one if not for the lack of hot water and performance of the shower followed by lack of water in the sink. There was no notice given on maintenance work during the day which is very disappointing.

Kacper W.
March 16, 2015
Rooms for dwarfs
Nice staff, fairly good food in restaurant
I am 6'3 (190cm) and I had problems to fit in bed or shower cause they were made for much shorter people. In addition room interior was really basic and badly planned.

Randy G.
March 16, 2015
Disrespectful staffs, dirty room, dirty toilet!
Food, the lobby where there are sofas not permitted to be used for chats or small meetings, and best of all their disrespectful staff
Don't book it! Won't stay again in this hotel! Overrated! Only the location is nice! Their staffs are very disrespectful for a guest who had booked 30 over rooms and a conference room! Was disrespectfully told not to sit on the sofas in the lobby and don't chat and have meeting with friends and customers. Toilet was dirty even after these up room And the shower head not working! Save yourself the trouble! If tourism I recommend Shangrila Mactan Don't bother complaining at desk, they will just ask you to fill up form and will never follow up! Don't book it!