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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3163 reviews

Agoda Verified Reviews

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Very good

based on 3163 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

South Korea
February 13, 2015
nice location , casino, clean
it's my first tiem to stay here waterfront hotel... i think it's very nice and there is no place like this hotel in cebu city~

churmin J.
South Korea
February 12, 2015
Very nice hotel
location casino price
Very nice hotel

United Kingdom
February 11, 2015
Very Nice hotel
Clealiness- Location- Staff
We had a lovely stay at the Waterfront.The hotel has undergone a major renovation program in the extensive lobby area and it amenities. The rooms are in the process of renovation too.We have stayed several times before at the hotel and we like it because it is also away from noise and smoke and only five minutes taxi ride away from the main shopping center and restaurants.

Angela S.
February 11, 2015
dated but ok stay
location, staff,
It was good but the place is dated.

Rolf B.
February 11, 2015
luxury hotel in top location.
spacious rooms, superb indoor and outdoor facilities, excellent breakfast and dining.
We enjoyed a very comfortable stay in an Ambassador Suite. The staff was very attentive and professional. Clean rooms and hotel areas. Beautiful pool and gardens, casino and entertainment. Close to Ayala and IC Centre. Highly recommended.

Amparo M.
February 09, 2015
poor hotel
took me 2.5 hours to check in took me 1.5 hours to check out even its 1am what the system is that dirty casinos with no discipline who can enter the building its like public market no dress coode no decency no privacy

Theresa M.
February 09, 2015
The hotel is fairly old. Poor amenities.
Near Ayala mall.
The hotel is fairly old. The beds are very small unlike other hotels withe same price range which has 2 queen beds. The amenities are old.The cabinets were broken and the bathroom and shower area were dirty/ moldy.The food in the buffet was really bad and only few selections were available.The escalator during our stay did not work and we were attending a wedding wearing our heels and walking up the stairs.The housekeeping staff does not answer the phone .Poor service.Too disappointing.

Mark L.
February 09, 2015
Breakfast, casino & lication
Room wasn't ready so had to wait until almost 4 to check in with no apology from reception staff. Stayed on a non floor but room smelt of smoke as one huge air con services casino & hotel. Got s lung infection same as last stay. Breakfast was great. Reception staff were very slow checking you in & out - a friend missed his flight leaving. Housekeeper supervisor annoyed me by constantly soliciting positive feedback comment cards - do they get paid by the comment card? It's very dated & needs a total renovation. But it's much better than the waterfront at the airport. Also it's a long long way from the water.

February 09, 2015
Good location. So-so rooms.
Location. Location. Location.
The facade of the hotel is good, but their rooms look old. Their buffet is not that good also. They have friendly staff though. The hotel is close to the Cebu IT Park.

February 08, 2015
Very long time to check in and check out
I arrives 4 PM, the room should be ready but it took time to find the right room, During check out, the Staff asked me for any minibar consumptionm, I said yes for one cup noodles, she became suspicious and asked somebody to check the room and made me wait. Big hotels should learn to trust their favored customers.