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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3185 reviews

Recent customer comments

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Very good



based on 3185 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

CRAIG J.
United States
November 19, 2014
Outdated
Location, Wifi, and door staff
I wasnt impressed. The hotel must have been amazing when it was built. However, for the amount I paid I would expect to be in a remodeled room. The food is over priced Check in took longer than it should have. 20 mins. There's a casino and lots of restaurants to pick from. The lobby is huge. However it falls short of being labeled a 4 star hotel until it remodels.

Mary C.
Philippines
November 19, 2014
worth for money
nice staff, good food and nice room
Nice

MARIA F.
Philippines
November 18, 2014
i got a room not within my reserved specifications
duty free shop top view from room
my hotel deposit was refunded to the wrong person...

MARIA R.
Philippines
November 18, 2014
very convenient stay.
centra location, big room, food.
very accessible. will definitely go back again.

Hazel G.
Philippines
November 17, 2014
worldclass hotel
best room, food and people
very good

Rebecca S.
Philippines
November 16, 2014
Superb!
Excellent staff
More than worthwhile

THONG H.
Singapore
November 14, 2014
Hotel room was very good. Location was fantastic.
Casino. .Location. ..room.
Checking out was very slow. . .because check in and out was at the same counter.

Fleire C.
Philippines
November 13, 2014
Staff could be better
location, value, pool
Good except that the staff except the concierge did not assist when we arrived.

Mary C.
Philippines
November 13, 2014
good hotel location
location location location
Staff experience was not nice. I was informed by the recept initially that I can check in early since I arrived early. I sat at the sofa and was not aware of the no sleeping even while seated at the sofa policy. The staff woke me up and asked if I was a guest. When I checked in, the other receptionist told me I need to pay 1k php because I am checking in early. Very inconsistent from what the other girl informed me. I had to argue so I can have my early check in without a fee. I came back to the hotel from a night out and was surprised to have a staff asked me if I was a hotel guest. He even requested to see my room key and insisted on getting my room num. I felt insulted.

Glaiza B.
Philippines
November 12, 2014
Excellent stay!
The whole hotel is clean. Great customer service!