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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3195 reviews

Recent customer comments

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Very good



based on 3195 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

Lim Y.
Singapore
October 16, 2014
fabulous stay
service, cleanliness & value for money
It was a great stay...The room service and staff was simply fabulous. Security was indeed great..I feel a sense of security staying in this hotel.

Peter R.
Australia
October 15, 2014
Pleasant Stay
The Room, the Facilities and Location
It was great. Staff were friendly, hotel was clean, everything you needed was there. Very easy to go out shopping, touring etc. The ONLY thing I can fault on this hotel is that the floor we were staying on was being repainted at time which left pretty strong fumes.

Joe C.
United States
October 14, 2014
5 Star Service
Pleasent atmosphere, Friendly Staff, Superior Service
We had a very pleasnt stay, we have stayed here before and all of the choices they have from restaurants, to shopping keep us comeing back. The Tin Gow restaurant is one of my personal favorites to dine at in the hotel. They are always very accomodating and helpful everytime we stay at the Waterfront. The restaurant in the casion is also very nice.

Charles B.
United States
October 13, 2014
Nice hotel.
Location, Comfort and Dinning
There are a host of in house restaurants and they are all very good. Nice casino that was a pleasure to play.

Gary Q.
Australia
October 13, 2014
Dirty room, needs updating
Food, Lobby, quietness
Very dirty room, dust everywhere and musty odors. Furniture and fittings very tired and dated. Bathroom very old and needed refurbishing. Aircon broken and only stayed at one level which was very cold. Was told in reception my friends not staying at the hotel could use the pool free of charge with us but upon entering the pool area were refused unless a fee of each was paid, very embarrassing. Pool area very run down and needs upgrading also. Hotel staff seemed very disinterested and just filled the basic requirements of doing their job.

Melanine T.
Philippines
October 11, 2014
great stay
service, people, room
Great stay! performed as expected

Gary E.
United States
October 10, 2014
Good stay
Location, Breakfast Buffet, Safety
This was a very nice stay. I had to go to the American Consulate, so staying here was a "no brainer". The food was outstanding, but a bit overpriced. Security was very good. The room was very nice and the upgrade deeply appreciated.

Lauren R.
Australia
October 10, 2014
Amazing comfort in Cebu
breakfast, staff & cleanliness
As an Aussie, sometimes we can get sick from food travelling through parts of Asia. Food here was brilliant and safe. Staff were exceptionally friendly, trustworthy & all speak flawless English. Rooms are clean and luxurious, (even at most cheap prices) comparable to 5 star to back home. Unbeatable value for money in Cebu

Theodorus S.
United Kingdom
October 10, 2014
Nice view! Nice location, excellent staff
Lobby Pool and location

Wayne C.
United States
October 09, 2014
Excellent place to stay in Cebu City
Excellent dining choices, Gaming-Poker, value
Enjoyed the stay as always. Even though we only travel to Cebu 3-4 times per year, we always stay at the Waterfront. Staff at the reception desk, buffet, Chinese restaurant and Italian restaurant still remember us and treat us well. Rooms are comfortable and clean. Staff is competent, friendly and courteous. We love to play poker and there are usually 4-6 tables and 2-3 levels.