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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3149 reviews

Recent customer comments

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Very good



based on 3149 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

10 Mark W.
New Zealand
October 26, 2013
Worth the experience
Room - swimming pool - staff
Excellent pool - relaxing surrounds - attentive staff - clean and comfortable -

10 eileen S.
Philippines
October 25, 2013
Best hotel service inspite of earthquake disaster
Service, location, rooms
We were in our hotel room the time the 7.2 earthquake struck. It was very powerful and we immediately changed and went down after the tremor stopped. When we got to the lobby, most guests were there. The hotel instructed us not to go up yet while they wait for clearance from the local govt. while waiting, the hotel provided food drinks slippers robes, etc. they attended to the guests needs non stop. A few hours after, they gave clearance to go back to the room. For those who needed to check out like us, they assisted us in getting our luggage. Check out was very efficient. Hotel staff were very professional and calm thw whole time. Unlike the aircraft cebu pacific, there was no one answering their hotlines or responding to their facebook twitter inquiries.

8 Wolfgang K.
Germany
October 22, 2013
Decent stay with outstanding breakfast
The breakfast buffet, free parking, evening entertainment in the casino
It was a decent stay in one of the better Cebu City Hotels with friendly staff. Outstanding breakfast buffet while the rest was good elevated standard but nothing exciting. Bathroom facilities need to be brought up to date, they still reflect the standard of the 1980s. Maybe that should be considered as a feature as the complete Hotel somehow represents a Hotel in the Colonial Style. But still a good choice in Cebu City compared to other 4* competitors.

10 Martini C.
Philippines
October 21, 2013
Relaxing!!!
Location, Entertainment, food
It was very convenient and relaxing, after a day of meetings I was able to relax in their pa and casino.

7 Alicia N.
Singapore
October 20, 2013
Great hotel in Cebu terms
Posher, cleaner and more variety
Food choices were aplenty, with different restaurants serving up different types of international cuisine. Casino was also good fun, but do note the different tables only open at different times. With nothing much to do in Cebu, you can spend a lazy day at the hotel's casino, or just lounge around your room. Check out was a little disappointing. No porters to assist you with luggage or taxi service.

7.7 Jimmie S.
United States
October 20, 2013
Nice exterior but needs renovation
Fast check-in/check-out, nice exterior, accessible
It was ok but quiet disappointing considering that it's a 5 star hotel but the rooms really needs a serious renovation and most of all,the toilet didnt work,we have to call for housekeeping in the middle of the night to bring a plunger for us,that was really not cool.

7 liew S.
Malaysia
October 19, 2013
casino is too closed for comfort.
upgarded lobby,space,location

3.7 Zhong Q.
Australia
October 19, 2013
Run down rooms, poor value for money
Location is nice and outside is nice, there's a casino attached tio
In contrast to the exterior and lobby the roomswere shockingly run down. For the price it wasn't worth it at all

5 Joshua S.
Netherlands
October 18, 2013
Decent hotel, but extremely poor internet and horr
1) good gym 2) near Ayala Malls
The room was spacious and the bed not bad. However, the hotel is not really helpful when it comes to accommodating foreign guests who like to make a booking over the phone. You cant just give your Credit Card number and then book a room. They want you to sign a credit card form and then send this back to them by mail. Are we livign in the stone ages? Breakfast was quite poor if you're a healthy eater. It's all carbs carbs carbs. What bothered me most was the internet. As a business traveler I needed to do work on my laptop, but had to login to our company's VPN. The routers at this hotel are set in such a way that you can't connect to any VPN. Very disturbing and very unfriendly to business travelers! This is very easy to change by changing router settings or buy some routers that support VPN protocols. The hotel had a very nice gym, one of the best I've seen at any hotel. Swimming pool is also decent, even though when I was there a woman got attacked by a swarm of bees. Scary! I would stay at this hotel again if they fix the router/VPN issue. If they dont fix that, I'll never stay here again and would recommend business travelers to go somewhere else.

10 MARIE Y.
Philippines
October 07, 2013
Clean City Hotel, good value for money
Central Location, Friendly staff, Value for money
We enjoyed or stay at the hotel. Had a clean and comfortable room. Enjoyed the wide variety of choices at the buffet breakfast.