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Very good 8.0
Based on 3219 reviews

Recent customer comments

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Very good

based on 3219 reviews
  • Cleanliness 8.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 8.0
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Katherine C.
November 14, 2013
Good location, bad smelling hotel
Location, bed, hot shower
Overall good but we didnt like how the hotel smelled as it smells like cigarette smoke. There should also be more variety in the menu for breakfast.

Riza H.
November 05, 2013
comfortable stay
location, the size of the hotel & cleanliness
all was great and they have actually allowed my parents to check out 2 hrs late for free although it was a challenge to arrange it via phone call prior to check in

Cheryl L.
October 30, 2013
Comfortable, clean with a great breakfast
Breakfast, good location, great room!
Very enjoyable. It's my second time there and I thoroughly enjoyed it. The hotel is big, rooms are spacious and clean and it's close to nearby attractions and shopping areas. Go for the buffet breakfast..great variety!

Jose V.
October 30, 2013
the hotel was nice, great staff
big lobby, casino, great breakfast buffet
the hotel was very nice, great food....breakfast buffet was very delicious

October 30, 2013
waterfront hotel not very good
could not find anything
frightening earthquake aftershocks our experience damage to the hotel

David P.
United States
October 29, 2013
Budget accommodations
Large room. Ok if cheap price, deal
Because of the earthquake, our original booking was moved from the Radisson Blu to Waterfront. I expected them to be on the same level. It certainly is not. The rooms need updating. The staff tries, but the service misses. We wanted to sit in the lobby areas, all are reserved unless you are ordering food. Went to get a cab, was told you are not allowed through the front door, you have to go to the side and down a level - a long walk with luggage. Breakfast was lower quality food and no level of service. Told the front desk I wasn't happy with my stay, they never apologized or was interested in making up for the issues - only completing what they needed for payments. If you need a budget hotel and get a budget price, this would be ok - if you pay a higher price, this hotel misses.

United States
October 28, 2013
Best Hotel in Cebu.
Great Breaksfast buffet. Friendly staff. Very clean
Waterfront Front Hotel is a great place to stay. All of the staff are friendly and nice. Excellent Breakfast buffet and best of all Casino is right on this hotel.

Mark W.
New Zealand
October 26, 2013
Worth the experience
Room - swimming pool - staff
Excellent pool - relaxing surrounds - attentive staff - clean and comfortable -

eileen S.
October 25, 2013
Best hotel service inspite of earthquake disaster
Service, location, rooms
We were in our hotel room the time the 7.2 earthquake struck. It was very powerful and we immediately changed and went down after the tremor stopped. When we got to the lobby, most guests were there. The hotel instructed us not to go up yet while they wait for clearance from the local govt. while waiting, the hotel provided food drinks slippers robes, etc. they attended to the guests needs non stop. A few hours after, they gave clearance to go back to the room. For those who needed to check out like us, they assisted us in getting our luggage. Check out was very efficient. Hotel staff were very professional and calm thw whole time. Unlike the aircraft cebu pacific, there was no one answering their hotlines or responding to their facebook twitter inquiries.

Wolfgang K.
October 22, 2013
Decent stay with outstanding breakfast
The breakfast buffet, free parking, evening entertainment in the casino
It was a decent stay in one of the better Cebu City Hotels with friendly staff. Outstanding breakfast buffet while the rest was good elevated standard but nothing exciting. Bathroom facilities need to be brought up to date, they still reflect the standard of the 1980s. Maybe that should be considered as a feature as the complete Hotel somehow represents a Hotel in the Colonial Style. But still a good choice in Cebu City compared to other 4* competitors.