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Waterfront Cebu City Hotel and Casino

Salinas Drive Lahug, Cebu City, Cebu, Philippines 6000

Very good 8.0
Based on 3155 reviews

Recent customer comments

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Very good



based on 3155 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Staff Performance 8.0
  • Value for Money 7.8
  • Food/Dining 8.0

10 Dirk H.
Belgium
February 19, 2016
Ok
Very good

6.3 Juliana Z.
Singapore
February 18, 2016
dated rooms
casino, location, quick check in

5.7 Grant L.
Australia
February 16, 2016
A weekend disaster
Reception staff were the worst I have encountered, rude, did not listen to our requests and made as wait for a long time with totally no care factor. Security and entry staff were total fools and had no idea how to speak or look after guests requirements! Restaurants had no coconuts or bananas all weekend, we are in the Philippines, tropics! Extremely bad planning! I was totally embarrassed because I had taken friends to this hotel who flew down from Manila who were also amazed at the total lack of professionalism given by the majority of the staff. My friend was even yelled at by security staff in the front entrance who tried to apologise afterwards but was refused his apology, disgusting behaviour from hotel staff! An extremely disappointing stay at a hotel where I spent a lot of money and will not stay there again as other hotels in Cebu give much better value for money and have nicer staff!

10 fe J.
United States
February 13, 2016
excellent
location, location, location
comfortable and value for my money

8.4 LI Y.
Taiwan
February 11, 2016
Good location, immense lobby
Nice location near the ITpark

9.7 Rashmi V.
Germany
February 11, 2016
Rating of Waterfront Hotel Cebu
the Pool area, the breakfast and the staff
We had a relaxed stay with great service. We would always visit again. Great job!

8 Adam J.
Australia
February 10, 2016
Nice hotel
Luxury, hotel
Luxury hotel. Internet good. Dinning top end. But everything everything here is expensive

9.6 kenneith H.
Philippines
February 09, 2016
Amazing!
Will be in waterfront everytime we go to cebu! Superb!

6 Ray B.
United States
February 07, 2016
Not what I expected
Bed was comfortable, quiet, casino
Too many chemicals in the swimming pool water. The food is way overpriced. Went to other restaurants outside to eat. Koreans urinating in a drain beside the pool and nobody said anything yet staff members were looking right at them. won't use this hotel again.

5.6 Dominick K.
United States
February 06, 2016
Okay building but the room needs updating
The room smelled bad like something was wet and moldy. The bed was okay. They wanted a deposit for the mini bar which is chincy. Overall the stay was okay. The casino was quite fun. Maybe they don't want the room to be too cozy or people wouldn't go to the casino or to the other entertainment and restaurants in the lobby area.