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Recent customer comments

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All reviews (3134)

Business travelers (442)

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Very good
8.0
based on 3134 reviews
Hotel Condition/Cleanliness
8.1
Facilities
7.8
Location
8.4
Room Comfort/Standard
8.0
Staff Performance
8.0
Value for Money
7.8
Food/Dining
8.0

10 KEVIN R.
Australia
April 29, 2013
great hotel
buffett breakfast, casino and location
We really enjoyed our stay here and the breakfast was one of the best we have had in cebu over the years.

10 maribel B.
Philippines
November 28, 2012
"Great location and service with a smile"
I like the ambiance, casinos and the duty free.
Well i have a nice time staying at waterfront. The surroundings are clean and the people are friendly. Next visit will be at waterfront again!

9 Rossman D.
Philippines
December 03, 2012
Grand Hotel in the Cebu Business District
Location, Casinos, Entertainment
If you managed to get in before the check-in time dont expect that you'll get a room immediately since almost everyday especially when there's a concertin the Hotel, rooms are fully booked so you might have to wait for a while. I suggest you just go roam around first in their food walk where there different kind of restaurants to satisfy your hunger o go directly to the Casino while waiting.

6 Lee Y.
Singapore
December 04, 2012
nice hotel lobby but 3 star room condition
friendly hotel staffs
risky to roam around alone as there r many beggars around.

9.3 Gaila R.
Philippines
December 04, 2012
Lovely hotel and great location
the location is ideal. just a few minutes away from the airport and just a walking distance to the cebu i.t. park
it's my first time staying at this hotel and i loved it. wish we could have stayed a little longer though. i wished they offer free airport shuttle so that it would be more convenient to their customers.

9 ADY I.
Philippines
May 18, 2013
newly renovated casino hotel
BUFFET MEALS WITH INTERNATIONAL CUISSINES, CLEAN, NIGHT ENTERTAINMENT AT CASINO
Staying at the Waterfront Hotel is like have an all-in-package of business with conference rooms to choose from depending on number of attendees, shopping at the duty free shop, leisure and evening entertainment at the Casino. The hotel has a "mouth watering" seafood restaurant.

7.7 WOON C.
Singapore
December 03, 2012
Elegant Hotel
Elegant outlook of hotel
Nice stay at waterfront , bed n pillow very comfortable.... Just hope that the staffs service will be a bit faster.... Nice food at UNO restaurant .... Will come back again to stay at waterfront if we come cebu again!

9.7 Ma T.
Philippines
November 21, 2012
Lovely Hotel & service w' a smile
bathrooms
Staying in this hotel is super comfortable and most of all the hotel staff is so kind and they serve us always with the smile.The food in Uno restaurant is so delicious and my family has a great stay in this hotel and planning again our next trip to cebu will be stay in waterfront hotel.

5.7 Ma T.
Philippines
October 02, 2013
hotel staff not so friendly
nothing,except that the food is good
waiting for so long just for check-in and check out

8.3 Marie B.
Philippines
June 25, 2013
My Choice in Cebu City
Location, pool, gym
I'm a Marriott loyalist (Gold status), but when I'm in Cebu, I prefer to stay at the Waterfront because it is never boring there. Within the hotel premises are a 24-hour gym and a casino. The 24-hour hang-outs of I.T. Park are just across the road. Perfect for night owls. On certain occasions there are also shows and concerts held at the convention center. If you like a bustling hotel, this is a good choice. If however you want some peace, quiet and tranquility, this isn't the place for your. During our stay, we saw the former president and the current vice president - they were apparently booked at this hotel.