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Very good 8.0
Based on 3224 reviews

Recent customer comments

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Very good

based on 3224 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 8.0
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trevor S.
February 17, 2013
Satisfying in good location.
Close to the shopping centres.
the waterfront hotel lobby was good however there was a strong smell of cigarette smoke coming from the casino. trouble with the booking (lobby said that we didn't have a booking however we had printed out the booking as evidence). we witnessed the k9 security dog being punished (being hit with the lead and kicked because the dog was supposedly eating glass). good location, close to ayala centre and sm mall. the room was also satisfying.

mariagina D.
United States
February 17, 2013
Friendly staff
Food and cleanliness
Staff were helpful and friendly, breakfast buffet was awesome

Peter W.
February 16, 2013
Great hotel with great location
Great location with castle like structure
The castle like hotel is fantastic and you can see all kinds of tourist around the world. The lobby is wide and charming, the room is warm and clean the staff is very helpful. Its locate right across IT park so there are fantastic restaurant and night clubs. I'd defiantly go back there again.

Mark E.
United States
February 16, 2013
5 Star
Has everything
the best hotel in cebu. has everything and is close to most all that cebu has. staff is also 5 star. the pool and atmosphere is perfect. if you want to have a great time in cebu and comeback to a safe and luxurious room , this is the place to stay.

Mark E.
United States
February 16, 2013
5 Star
The best hotel in Cebu. Has everything and is close to most all that Cebu has. Staff is also 5 star. The pool and atmosphere is perfect. If you want to have a great time in Cebu and comeback to a safe and luxurious room , this is the place to stay.

Perdeoan F.
February 12, 2013
Nice hotel with a big lobby
Big lobby
The hotel is nice and the is big enough although the furniture and appliances are quite old. The gym is also very nice with accommodating staff. Pool is big. The lobby for me is the best part of the hotel. Its huge. Food is also good.

February 12, 2013
Beautiful Hotel
Elegant surroundings
Waterfront Cebu City Hotel and Casino is a very nice hotel with spacious rooms, with a touch of class. The service is very good, the food is great, nice buffet setting. This is a place where you can enjoy inside and out anytime. The pool, the gym, the restaurant or in the evening, you can listen to the music and just relax with your friends, etc. Overall, whether you are on business or tourist, you have good value for money, except for the casino which I think needs updating to overseas standard, perhaps in the future as it will be one of big attractions for tourists who like to gamble. I recommend, when in Cebu City its the place to stay.

Astrid C.
February 12, 2013
Good food amd amazing staff
Food is good at Uno and new design of main lobby is great
The food is good, the staff are courteous, the mew lobby looks great. The rooms and furniture though are a bit "tired."

Edwin M.
United States
February 10, 2013
great location, nice hotel but older
great ambience and service
nice hotel, good food and great staff and service. however, it's an older hotel and the rooms are on the smallish side. the bathrooms are positively tiny and almost zero water pressure which is very annoying.

james T.
United States
February 06, 2013
Comfortable, clean hotel....super location.
Excellent service and good value....
A great hotel for business or pleasure. Excellent, friendly service. Will stay there again. Have already booked a stay next month.