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Excellent 8.2
Based on 1254 reviews

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About Watermark Hotel and Spa


The Watermark Hotel and Spa lives up to its tradition with excellent amenities and a perfect location. Located in Surfers Paradise on the Gold Coast, this property is well appointed and equipped with modern facilities including plasma televisions in each of the rooms. The grand entrance is impressive to say the least. After checking in, there is plenty to see and do including visiting the local bars and restaurants and shopping. Perfectly located two blocks from the beach, the Watermark Hotel and Spa is a great place to stay. Whether you’re in town on business and need the Watermark for its extensive conference rooms or touching base on the Gold Coast for relaxation purposes, this hotel has it all. Spend some time in the day spa or relax by the pool, and it will be a truly enjoyable holiday.
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  • valet parking
  • car park

Fitness & recreation

  • fitness center
  • spa
  • massage
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • salon
  • shops

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 34 AUD
Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1 km
Distance to Airport: 25 km
Internet Usage Fee: 25.00 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 20
Number of Restaurants: 2
Number of Rooms : 388
Parking Fee (per day): 20 AUD
Reception Open Until: 12:00AM
Room Voltage: 240
Time to Airport (Minutes): 35
Year Hotel Built: 1996
Year Hotel Last Renovated: 2014
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Important notice

The property does not accept Schoolies bookings. The property does not have the policies, procedures, or resources to accommodate the unique needs of school leavers during the annual Schoolies Period. For this reason, the property reserves the right to reject bookings from school and/or university leavers for the entire Schoolies Period.
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Agoda Verified Reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 8.2
  • Food/Dining 7.3

9.6 Yu C.
June 24, 2016

10 Zi L.
June 23, 2016
Love this hotel!
Worth it

June 23, 2016
good location

9.6 Ajay K.
June 18, 2016
Good location
Excellent hotel. Great location and good value for money

9.6 Jodi M.
June 16, 2016
Great hotel great location
We stayed on the 12th floor had ocean views. Good size rooms.. Very clean. Staff very friendly & helpful The Walrus Social restaurant was beautiful & reasonably priced. Do yourself a favor & have the arrancini You can't go wrong staying here.. Tram @ doorstep and walking distance to everywhere 👍

8.8 Marc V.
June 14, 2016
Great location
I think the deluxe bathroom should have a separate shower. Also a small microwave would have been handy. Awesome having the trams on your doorstep.

8.4 Jordan B.
June 08, 2016
Manager was yelling and rude

10 Helen R.
May 15, 2016
Enjoyed our stay immensely 2 mums with 2 disabled adult children

8 Justin S.
May 14, 2016

10 Rozlin Y.
May 06, 2016
Superb location and convenience
Love the easy connection for tourist, tram at the door step of the hotel. Across the road you have Q1 and a great view of Surfers Paradise. Eating place are conveniently located along the same road as the hotel, you just need to walk. The beach is also of walking distance, souvenir shops etc. For Malaysians, you will be able to enjoy seafood at the Malaysian seafood restaurant and buy your souvenirs next door also a Malaysian owner, very friendly indeed, look out for Ms. Joyce. If you are to explore the Currumbin Wildlife Santuary, Harbour Town can take the tram and the bus. It is inter connected. Love this place, will definitely come back and stay here again. Thanks :-) :-)