Excellent 8.1
Based on 114 reviews

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About Watermark Hotel & Spa Gold Coast

Description

The luxurious Watermark Hotel & Spa Gold Coast is 5 minutes' walk from Surfers Paradise Beach and it's vibrant surrounding nightlife. Guests enjoy an onsite day spa, 2 restaurants, 2 outdoor swimming pools and a fitness centre. Surfers Watermark Hotel & Spa is 10 minutes' by tram to Jupiters Casino, Gold Coast Convention Centre and Pacific Fair shopping centre. Dreamworld, Movie World and Gold Coast Airport are within 30 minutes' drive. Each of the air-conditioned rooms boasts ocean or hinterland views, a flat-screen TV, a refrigerator and tea/coffee making facilities. All rooms include an en suite bathroom with deluxe Amenita amenities and a hairdryer. L'Aqua Day Spa boasts a variety of indulgent massage and relaxation treatments, using ASAP and Waterlily products. Relax with a meal at Clifford’s Grill & Lounge, or enjoy a cocktail or coffee at Walrus Social House, which also offers a cabana. Waves Buffet Restaurant serves daily hot breakfast and seasonal dinners.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Valet parking
  • Airport transfer
  • Rental car

Things to do, ways to relax

  • Casino
  • Fitness center
  • Diving
  • Fishing
  • Spa
  • Massage(s)
  • Tours

Dining, drinking, and snacking

  • Room service
  • Restaurant(s)
  • Bar

Access, services, and conveniences

  • front desk [24-hour]
  • Facilities for disabled guests
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • ATM
  • Currency exchange
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Announcements

Please note that there is a 1.5% charge when you pay with a credit card. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 8.4
  • Facilities 8.0
  • Location 8.7
  • Room Comfort/Standard 8.0
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.3

greg S.
Australia
April 27, 2016
Very good
In this day and age WIFI should be free

Bradley V.
Australia
September 03, 2015
perfect stay
location, food, staff
We really enjoyed our stay at watermark hotel. We have stayed many times before and will continue to stay in the future. Would highly recommend it to anyone visiting or living on the Gold Coast.

Gwendolyn C.
Singapore
April 18, 2015
Decent enough
location, large rooms, free wifi

Kevin W.
Australia
January 21, 2015
Stay elsewhere if you want a positive experience
The bed was comfortable, housekeeping good and pillows soft
Australian receptionist on arrival was blaming customer after 4 attempts and re-carding of electronic key and subsequent visits to the 19th floor with bags. Room was changed and card would still not operate,maintenance engineer was requested by customer and then manager when receptionist argued with customer that engineer had other priorities and that I should be patient and considerate. Manager accompanied at customers insistence to room engineer had gained access and determined that the fault lay at reception with the card machine. Manager apologized for behavior of receptionist. I routinely give a $5 gratuity to car attendant and this is my last issue and visit as car even when requested the night before was at least 20 minutes away every time.

Melissa W.
Malaysia
January 12, 2015
location on surfer's paradise
location, free parking

JEFFRY H.
Singapore
December 28, 2014
Pleasant Stay at Club Watermark
Good location. Pleasant hotel staff. Nice entrance and lobby area.
Pleasant stay with minimal disturbance. Location is just right; easy access to other attractions and public transport while not crowded.

Ian F.
Australia
November 27, 2014
Went to the coast for a friends birthday
Staff, comfort, clean
Very good staff very friendly, room comfort exceptional,and very clean, outstanding value for money, especially first weekend of schoolies.

Albert P.
Australia
November 24, 2014
Fantastic position
Position, Very Quiet, Great Service
The stay was a little short but it was well worth it

Shane C.
United States
November 20, 2014
Club Watermark Hotel
-
The location of the property is excellent. The hotel is across the street from a lite-rail station, and two blocks from the beach. The rooms on the beach side of the hotel has an obstructed view. Not the fault of the hotel, but rather due to a higher building that was built later, blocking the total view. While I did not eat in the restaurant, it must have been good as it was always busy. The price was right for the location.

David M.
Australia
October 31, 2014
Great View
LOcation , beds and pillows



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