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Recent customer comments

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Very good

based on 300 reviews
  • Cleanliness 7.5
  • Facilities 5.0
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.1
  • Value for money 7.6
  • Food/Dining 6.5

tan P.
April 01, 2016
Very disappointed
Room air conditioning leak water, room smell bad, at night also noise, stay two night , can't sleep well two night 👎👎👎

Andrew W.
March 09, 2016
clean n nice
no car park...

Majid H.
February 23, 2016
Very dirty
The rooms wherer very dirty

Hans L.
February 16, 2016
Near and can walk were you need to go.
Good, i have a room toword the street, so its Little bit noisy at night time. Pool in the hotel not Active, so have to go next the the GiG hotel, that is completly new. And all is good.,

simon P.
United Kingdom
February 12, 2016
Bad place
Lift position air con
Bad room

Anna-Maria W.
February 11, 2016
Do not go!
location was good
The room was really small and dirty. The pictures dont match the reality at all. The pool water was green and you couldnt swim in it. The roof was dirty over all aswell. It looked like there hasn't been anyone in a few years. The elivator bearly worked. The hallways were dirty aswell.

Thomas N.
February 07, 2016
Calm hotel with good location
Good breakfast buffe with very few guests in the restaurant, Pool area on the roof was good as there's was sun all day and few guests. The water in the small pool did however look dirty. A/C in room was bad, maybe because room was very large. View from my room was....none, Just a bick wall. Water from shower all over bathroom. Pro=Could bring guests to room without going via lobby (due to hotel located in multiple buildings).

scott M.
United States
February 02, 2016
dead rat smell
no elevator! if you leave your room its a good hike to get back. ..but nice new rooms , big tv, wierd big shower window for viewing someone in the shower? hallways had dead rat smell overwhelming the senses. staff was nice. empty minibar

Ken O.
February 01, 2016
Never ever going to come back
There is 2 hotels side by side. We come to the new one. But it isn't finish and so noisy and dirty every place. We want to try swimming pool but they recommend us to go to the old building, because it wasn't finish in the new one. So we go to the old one, I have never see any pool so dirty any place before. You can't swim there😪

Daniel C.
January 20, 2016
Great hotel @ nice location, upgrading WIP
Food, Location, Value for Money
We Hotel@Sansabai is currently upgrading and rebranding to "The GIG Hotel" which they had a new building just right behind their current building. It's clean and new, however the new one is not yet fully renovated. Reception and their restaurant are at the new building while hotel rooms are on the old building. It was a pleasant stay, room is clean and quiet. Location is the best as it's just 5 mins walk from Jungceylon and night market. Everything is easily accessed. So far, their breakfast is 1 of the best that I've tried for a 3 star hotel. Will surely revisit this hotel when they had completed their new building.


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