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WellCome Hotel

18 Molave St. Escario, Cebu City, Cebu, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 68
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
761 reviews

Value for Money
8.3
Location
8.1
Staff Performance
8.6
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.3
Food/Dining
6.9
All reviews (761)
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Hwo K. Couples Malaysia, March 7, 2014
Good. Comfortable & clean room.

Good location, clean room, reasonable room rate.
7.7
My stay in Wellcome Hotel is very comfortable. Firstly, the room is very clean, secondly, its location is very centralized. Also, the room rate is reasonable.
Yeh Y. Solo travelers Hong Kong, March 2, 2014
Attentive Hotel

Staff, WiFi, Location
8.3
The hotel is located inside a small lane, which means it's quiet at night but no much food/convenience store can be found around it. However, it's within reasonable walking distance to Ayala Mall, where you can find variety of shops & restaurants. The staff is very friendly and helpful, always giving you a warm greeting at any corner of the hotel; free WiFi is fluent and fast enough for a hotel; buffet breakfast is of limited choices but sufficient, well prepared and tasted no bad. Although the facilities may not be superior, you can truly feel the attention & consideration paid on the services, which shows the attitude of the hotel management to its customers. To make it better, there are some aspects can be improved: the drink inside the fridge is with much dirt on its tin; not enough light in room especially at night; the sound-proof should be improved and the air-con is really loud.
Juergen H. Solo travelers Germany, February 27, 2014
good location,friendly staff

location, staff.clean
7.7
unfortunately there were noisy construction works,starting already 7 am
Phillip W. Couples Australia, February 24, 2014
Nice hotel.

Good staff, on site beautty salon, nice rooms.
7.7
Staff were helpful and friendly. WiFi was not very good, weak signal.
Paul B. Couples United Kingdom, February 24, 2014
Excellent value,, friendly and helpful

Location
8.3
Ryan M. Solo travelers Philippines, February 22, 2014
A value for money hotel near a shopping area :)

Location Cleanliness Comfort
8.7
It was a great stay and value for money. Clean and relatively new hotel. Rooms are comfortable including the bed. The location is near shopping area (Ayala Center). This is highly recommended for backpackers and budget travelers.
Phil M. Families with older children Canada, February 22, 2014
Great for long stay.

Close to Mall,Excellent customer service and Location.
8
Wellcome is a relatively new hotel,having only been open since last December.The staff are absolutely excellent.Always attentive,smiling and more than helpful.My 10 year old was sick for the first week of our trip and the hotel was close to the doctors as well as the hospital. Food here was a bit hit or miss.I loved their local food.It was always delicious.The fruit was fresh every morning.The restaurant is small but it was nice.I am a cereal and oatmeal eater,unfortunately they didn't have that on offer.They did have toast and eggs every morning.I wasn't bothered about the eggs.I could take it or leave it.Their local food though was always on point. The staff...This is where Wellcome gets the most praise from my son and myself.We had issues with the shower which after a few times,they eventually sorted.They were great with check out and check in.April was just so helpful and I felt good being able to call downstairs if we needed anything.Room service was great. The only thing that drove me nuts was the construction both inside and outside.The noise was just intense and I couldn't nap neither could my son.I believe they were fixing things next room to us,while outside construction was left right and centre.That couldn't be helped and Wellcome had nothing to do with things outside. Anyways,over all we are planning a trip in the next few months and will be staying here again as the location is superb,the staff are amazing and breakfast for the most part is always good.
Wade C. Couples United States of America, February 19, 2014
New clean hotel

Location is good, rooms are clean and good size
7.3
Tatsumi S. Couples Japan, February 19, 2014
Every days nothings new bath towel afert means 2pm

room layout its too funy
5.7
just get Sun by sun deck and also poor breakfast and also poor towel
Leonelle L. Couples United States of America, February 18, 2014
Relaxing

Accommodating, hospitable staffs, cozy
7
It was really nice. Special thanks to the receptionists specially to Fonz who was ever accommodating to our needs.

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Customer Reviews - WellCome Hotel, Cebu

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