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Very good 8.0
Based on 1245 reviews

Recent customer comments

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Very good



based on 1245 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.2
  • Location 8.1
  • Room Comfort/Standard 8.1
  • Service 8.5
  • Value for Money 8.2
  • Food/Dining 6.9

Yvonne H.
United States
February 28, 2015
Hotel Service!!!
Location
Housekeeping doesn't follow instructions when to clean our room. Very poor Wifi connection. I'm unable to check emails in my smart phone and my laptop for my 6 nights stay at the hotel was very frustrated and disappointed about it when your emails is very important it's my way to communicate with my boss and work in the United States.

Williard R.
Philippines
February 26, 2015
location
bfast at roof top, near mall, nice staff
.......

Nick M.
Australia
February 20, 2015
Great stay
Location, staff, rooms
Had a great time here. Staff were very helpful and it is very close to Ayala Mall

Jan L.
Malaysia
February 18, 2015
simple, neat n nice
warm staff, fast service, neat
It was a stop over hotel in cebu, room too simple n nothing much to expect.

Stefano D.
United States
February 14, 2015
A nice, comfortable stay in Cebu.
Convenient location to airport and mall, and good breakfast.
We were happy with WellCome and can recommend the hotel for short (3- to 5-day) stays in Cebu city.

Maximino G.
Philippines
February 12, 2015
An average hotel
Good location, friendly staff and nothing
Nice

Alan L.
Australia
February 06, 2015
Long stay - comfortable
Friendly staff - Proximity to Ayala Centre
We stayed for two periods in Dec 2014 and Jan/Feb 2015. Total of almost 3 weeks. Staff were very good. Hotel was clean. Close to Ayala Centre. Breakfasts were adequate.

Mathew M.
United States
February 05, 2015
experience
location

antonio I.
Italy
January 25, 2015
Tiny hotel next to Ayala
next to ayala mall, safe area, quit economical
I booked this hotel but picture are not really what you aspect to see. All the hotel is very tiny from the room, to restaurant ( where you will have your breakfast) to the pool......which is more of a bath size. Staff very friendly and welcoming, and position of the hotel is just 5 minute walking t From Ayala mall.

Adrian G.
Australia
January 20, 2015
Disappointed
Room price, friendly staff, easy taxi access
My wife and I and 2 kids aged 9 and 11 booked this hotel from Australia based on recent reviews. Find those positive reviews a little mystifying as we were very disappointed in the hotel. Sharing small single beds was my first mistake. Breakfast was the next mistake. Exactly the same options each morning which were very basic and in most instances some plates were empty and not replenished. The pool is very small and shallow so ok for kids to play in but no good for adults.The worst aspect was the fact that it was adjoined by a private residence where dogs barked and growled incessantly . I personally can't relax when I can hear dogs barking so I was very pleased to check out after our short stay. All this negativity is in no way a reflection on the staff who were always courteous and helpful.