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Very good 8.0
Based on 1259 reviews

Recent customer comments

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Very good

based on 1259 reviews
  • Cleanliness 8.2
  • Facilities 7.1
  • Location 8.1
  • Room Comfort/Standard 8.1
  • Service 8.5
  • Value for money 8.2
  • Food/Dining 6.9

Sahib A.
October 06, 2014
Excellent Experience
Super friendly and helpful staff; great location, very clean and nice rooms
We had a nice time in Cebu, and this hotel was a nice addition to the experience. The hotel staff were very friendly and accomodating; the rooms, clean and spacious; and the hotel itself, strategically located to be near various tourist areas. Definitely a good choice for a hotel.

October 05, 2014
Good location,spacious and clean room,accommodating staff
I enjoyed my stay at the wellcome hotel Cebu. The room was spacious, clean , well maintained and equipped with the necessary amenities.The staff were friendly and accommodating .It's near the Ayala Center and the food was fine.I'm happy that I was able to avail of all those perks at a low price. One area that somehow needs improvement would be the shower, there were times that the hot shower did not function well.All in all I had a wonderful experience.

Susan K.
October 05, 2014
We felt welcome at WellCome Hotel.
Good location. Helpful staff. Great breakfast.
I shared a room with my daughter-in-law, 6 y/o and baby on two separate nights. We had a double bed and single bed and were very comfortable, although the room would be a bit small for a family long stay. The bathroom was also on the small side but modern and functional. The rooms were clean and well maintained. My grandson and I enjoyed the pool which was small but just right for a 6 y/old. Just make sure you get towels before you go as there were none available in the pool area. Breakfast on the roof deck was great with a good selection of foods, very pleasant staff and a great view. Service in the dining room was a bit slow, but room service was very prompt. The Reception staff were very helpful and allowed us to store some of our luggage for 5 days while we visited Bohol at no extra cost. The Ayala Centre is within walking distance, even with small children. I would definitely stay at WellCome hotel again if I revisit Cebu.

genevieve D.
October 05, 2014
not true to their word....
food okay, room space not tight, not too expensive
not true to their word... prebooking hotel condition stated that airport transfer is free but then upon check out we were asked to pay Php 600.00 for one way airport transfer. Taxi plug down is 230-250pesos only.

celine M.
October 03, 2014
vary basic small hotel in city center
basic but big room, close to Ayala mall
it was not bad but not good as well. The staff though were very nice and I may consider staying again because of the staff (reception, dining). The room is very basic although the space is big enough but toilet is small. Food is usually local brands - corned beef, sausages that are local and not quite good. I did like the mini pancake donuts which was an everyday choice.

Ivan P.
United Kingdom
October 03, 2014
good cheap hotel
breakfast, clean rooms, pleasant staff
We had a great 3 nights at welcome, very close to Ayala centre, only need to walk to centre. Breakfast was good and staff were Very pleasant.

Hong Kong
September 30, 2014
the staff is great !

September 28, 2014
Very nice hotel
Comfort. value for money. friendly staff
Great stay.

Peter L.
September 24, 2014
Great value for the money
Close to Ayala. Great value for the money. Really nice room.
Everything was great with this hotel. It was however not my type of breakfast, but it never is in Philippines, so nothing to complain about.

United States
September 23, 2014
Wellcome hotel
price, room & staff
Impressive hotel. Could not beat the value for the price.