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West Hotel

No.39 Wai Ching Street, Jordan Road, Yaumatei, Jordan, Hong Kong

Recent customer reviews

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Very good

7.1

based on 602 reviews

284 reviews in English

Value for Money
7.3
Location
7.7
Staff Performance
7.1
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.0
All reviews (602)
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Annie M. Families with older children Philippines, March 28, 2016
Lower than my expections

Location, Room size, complementary bottled water
5.7
We stayed at West Hotel because of its location. I didn't expect that we would not have a pleasant stay. Me and my family got surprised of how hard the bed mattress was. We tried to switched off the air conditioning system because it was too cold but the switch was broken; we couldn't turn on/off or adjust the AC. We stayed there for three days and all those days the WIFI was not working. Called lobby many times and they said there is problem with the Internet. 'Til our 3rd day it was not working. The shower heater was acting really weird! you need to be quick to adjust it every time because unlike other heaters, it does not maintain the water temperature. It will continue to be hot and you'll see smoke and when you switch a little to the right it will be very cold. The only good thing about the hotel was the location, room size and free bottled water. But based on our experience, I would not recommend this hotel. It was hard for us dealing with all those. We couldn't sleep well because of the bed and AC. And we got scared to take a shower. We also went out all the time to find wifi.
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Kai Y. Solo travelers Hong Kong, March 18, 2016
Best price hotel
4.7
Good recommendation
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Hercules G. Families with older children Philippines, March 16, 2016
Budget Hotel
5.3
The hotel is acceptable considering the amount we paid for the room. Its a budget hotel so dont expect much. Only problem was thee shower, its too small. Hope they can improve the shower enclosure.
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Chai J. Families with older children Malaysia, March 14, 2016
Quite far from MTR Jordan
5
It is convenient for Austin station only. Value for money anyway.
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Tan W. Groups Malaysia, March 12, 2016
MTR is near, food is around the areas
5
MTR is near, food is around the areas
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Tan W. Groups Malaysia, March 12, 2016
MTR is near, food is around the areas
5.3
MTR is near, food is around the areas
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Tan W. Groups Malaysia, March 12, 2016
MTR is near, food is around the areas
5.3
MTR is near, food is around the areas
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Tan W. Groups Malaysia, March 11, 2016
MTR is near, food is around the areas
5.3
MTR is near, food is around the areas
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Tan W. Groups Malaysia, March 11, 2016
MTR is near, food is around the areas
5.3
MTR is near, food is around the areas
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Tan W. Groups Malaysia, March 11, 2016
MTR is near, food is around the areas
5.3
MTR is near, food is around the areas
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