Very good 7.6
Based on 18 reviews

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About West Lake Hillview Int'L Hotel

Description

This grand property is situated in the middle of undisturbed nature, surrounded by hills and close to transportation links. West Lake Hillview Int'L Hotel's exterior was designed to imitate the architectural styles from the Han and Tang dynasties. The interior is composed of 185 guestrooms and suites, each unit comes with amenities that go beyond the needs of standard travelers such as velvet quilts, an LCD TV, DVD player, and a brand name mattress on request. The meeting room is located in the same building to accommodate the needs of corporate travelers. For leisure, head to the outdoor swimming pool that is located on top of the mountain, play a game of tennis, or relax at the 1,000sqm spa facility that offers services like a sauna, fitness center, and steam room. Nearby, hotel guests will find West Lake only a short five-minute stroll away.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • steamroom

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 70CNY
Check-In From: 14:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 28 km
Internet Usage Fee: 0CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 183
Reception Open Until: 23:59AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2007
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.1
  • Location 7.3
  • Room Comfort/Standard 7.9
  • Service 7.1
  • Value for Money 8.0
  • Food/Dining 7.0

Albert L.
Malaysia
June 24, 2014
good quality hotel
location, room size, price
the rooms were okay but when we arrived, the hotel mentioned that they did not receive our booking even though Agoda has already confirmed it. It took quite a bit of complaining before all of a sudden a room is available. quality of rooms is good but their operating procedures definitely need improvement.

Ferdy A.
Singapore
May 06, 2014
Great hotel nearby Xihu
close to xihu, comfortable room, great design

Ng M.
Hong Kong
April 16, 2014
comfortable place in spring
spacious, quiet, near to Silk Museum
staff training should be improved. spacious and quiet hotel, but not modern and hip good for vocation. remote location

ANTONIOS V.
Greece
January 30, 2012
Set in picturesque surroundings, lots of amenities
amenities, service, breakfast, surroundings
Very helpful staff, with eagerness to help and also very nice breakfast. Location not exactly on the lake, but they have bicycles for rent and the distance is minimized. Lots of amenities, spacious rooms (at least in the new building where we stayed) and very quiet. We would definitely recommend this hotel.

DA G.
France
September 02, 2009
Just So So
Quiet because the hotel is inside mountain.
Not convenient to be out and lobby service is not efficient.
The room is good and clean with nice decoration. Hotel is quiet and staff is nice. But the location for hotel is not convenient. There is no taxi in the main road. We walked almost 20 mins to find one taxi. Counter is not efficient - they spent more than 30 minutes to confirm our bill.

marc C.
France
September 04, 2012
Hôtel charmant avec personnel attentif
Personnel attentif
Hotel 4 étoiles chinois bon rapport qualité prix. Propre et personnel qui fait des efforts pour vous comprendre.

shunna T.
Japan
October 31, 2011
ロケーションは微妙ですが部屋は綺麗でした
西湖に近いところ
予約時の写真と違う部屋に案内され、部屋の変更をお願いしたら掃除前とはいえ吸殻いっぱいの部屋で驚きました。最終的には綺麗な部屋に変更してもらい満足しましたが、色々と面倒でした。チェックイン時も混雑で凄く待たされました。サービスは普通です。中国のホテルにしては悪くないですし、西湖に近いので良かったです。中国語あるいは英語が話せる人にとっては問題ないホテルだと思います。

ching M.
Hong Kong
January 21, 2011
住了一個晚上,服務好
比較靜
不錯,交通還可以,反正都是很近的,去了附近的酒吧,很好,好過深圳,吃的,這個城市好像沒什麼好吃,

TAIFU Y.
Taiwan
November 05, 2009
優雅寧靜的藍天清水灣,是我西湖之旅的最佳選擇
設備新穎,裝潢設計充滿藝術美感,令人舒適及了,衛生十分注重,服務主動且迅速,整齊劃一的服裝,更增添了她整體的高貴與品味,
叫出租車略嫌不便
緊鄰西湖邊上的"藍天清水灣",高貴品味,舒適典雅,是我西湖之旅中新增的一個藝術圖景,而優雅寧靜的"藍天清水灣",更是我西湖之旅的最佳選擇

NINGNING J.
China
August 28, 2013
入住的性价比还可以
位置比较好 客房比较大
客房和位置还可以,但是服务水平一般, 前台办入住的时候耽误了很久,一开始还说查不到 AGODA 预定的信息,弄了将近20分钟才好。 前台服务生操作不熟练。



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