Very good 7.6
Based on 18 reviews

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About West Lake Hillview Int'L Hotel


This grand property is situated in the middle of undisturbed nature, surrounded by hills and close to transportation links. West Lake Hillview Int'L Hotel's exterior was designed to imitate the architectural styles from the Han and Tang dynasties. The interior is composed of 185 guestrooms and suites, each unit comes with amenities that go beyond the needs of standard travelers such as velvet quilts, an LCD TV, DVD player, and a brand name mattress on request. The meeting room is located in the same building to accommodate the needs of corporate travelers. For leisure, head to the outdoor swimming pool that is located on top of the mountain, play a game of tennis, or relax at the 1,000sqm spa facility that offers services like a sauna, fitness center, and steam room. Nearby, hotel guests will find West Lake only a short five-minute stroll away.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • steamroom

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 70CNY
Check-In From: 14:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 28 km
Internet Usage Fee: 0CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 2
Number of Rooms : 183
Reception Open Until: 23:59AM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2007
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.1
  • Location 7.3
  • Room Comfort/Standard 7.9
  • Service 7.1
  • Value for Money 8.0
  • Food/Dining 7.0

Albert L.
June 24, 2014
good quality hotel
location, room size, price
the rooms were okay but when we arrived, the hotel mentioned that they did not receive our booking even though Agoda has already confirmed it. It took quite a bit of complaining before all of a sudden a room is available. quality of rooms is good but their operating procedures definitely need improvement.

Ferdy A.
May 06, 2014
Great hotel nearby Xihu
close to xihu, comfortable room, great design

Ng M.
Hong Kong
April 16, 2014
comfortable place in spring
spacious, quiet, near to Silk Museum
staff training should be improved. spacious and quiet hotel, but not modern and hip good for vocation. remote location

January 30, 2012
Set in picturesque surroundings, lots of amenities
amenities, service, breakfast, surroundings
Very helpful staff, with eagerness to help and also very nice breakfast. Location not exactly on the lake, but they have bicycles for rent and the distance is minimized. Lots of amenities, spacious rooms (at least in the new building where we stayed) and very quiet. We would definitely recommend this hotel.

September 02, 2009
Just So So
Quiet because the hotel is inside mountain.
Not convenient to be out and lobby service is not efficient.
The room is good and clean with nice decoration. Hotel is quiet and staff is nice. But the location for hotel is not convenient. There is no taxi in the main road. We walked almost 20 mins to find one taxi. Counter is not efficient - they spent more than 30 minutes to confirm our bill.

marc C.
September 04, 2012
Hôtel charmant avec personnel attentif
Personnel attentif
Hotel 4 étoiles chinois bon rapport qualité prix. Propre et personnel qui fait des efforts pour vous comprendre.

shunna T.
October 31, 2011

ching M.
Hong Kong
January 21, 2011

November 05, 2009

August 28, 2013
位置比较好 客房比较大
客房和位置还可以,但是服务水平一般, 前台办入住的时候耽误了很久,一开始还说查不到 AGODA 预定的信息,弄了将近20分钟才好。 前台服务生操作不熟练。


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