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Westlake 7 Service Apartment Xihu

No.1, Yuewang Road, ShangCheng District – Hangzhou Main Train Station, Hangzhou, China 310006 (Show on map)

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Area: ShangCheng District – Hangzhou Main Train Station Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
316 reviews

Value for Money
7.8
Location
8.4
Staff Performance
7.1
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.5
Food/Dining
5.6
All reviews (316)
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Tiffany K. Couples Singapore, May 10, 2015
Convenient

night market at door step, 15mins walk to Westlake, washing machine and shower has a warmer light which is good for cool weather.
8
Francis T. Couples China, April 15, 2015
a nice location

price, space, location, service
8
It is a wonderful experience to have stayed in this hotel with a very reasonable price. It is really close to West Lake. It is convenient to me as I can speak Chinese and I remembered to ask the taxi driver to see the address I copied before as I learnt that the hotel is not easy to find amid the local residence without any signs outside the building as a hotel. 極高的性價比!Surely I will come again.
Kian H. Groups Malaysia, April 10, 2015
value for money

location, wifi and big room
7.7
Overall it was ok except that when we arrived one of the rooms we booked was not cleaned up yet. The reception ought to know this and should not have given the room to us.
Kunihiro N. Business travelers Japan, April 3, 2015
not good

place
5.7
Loh K. Business travelers Malaysia, March 11, 2015
very convenient, clean ,friendly and good value

clean,privatecy,great saving value
9.3
very memorable and happy.
Ting F. Groups China, February 1, 2015
Cozy serviced apartment

Nice location very close to west lake area, very clean and tidy
4
shame that the wifi did not work at all
Yeo H. Couples Singapore, January 10, 2015
economy stay

location, price
4.7
Economy stay. Night market right outside of hotel. Hard to find initially.
Ramlan A. Families with young children Malaysia, December 27, 2014
Superior Room

Easy transportation. You can easily travel by bus, taxi, private car and subways. Near shopping malls and night market every day. For Muslim travellers they can easily find many Halal Restaurants.
9.3
I booked 3 Superior Rooms for 6 nights through Agoda dot com. It's cheaper than the other online booking website. We had a nice stay there. We arrived a bit late at about 11:45PM. But the apartment staff were already informed in advance through Agoda. For check-in, you may get confuse because the reception desk for the apartment is at the 7th floor. You can't go directly to that floor. You need to talk to the security on duty at the counter of the ground floor. He will either take you there or use his access card to allow you to get to the 7th floor. It's very confusing for non Mandarin speaking travellers. The staff are very helpful even though they can't speak English. You need to prepare your own FAQ in Chinese with simple answer Yes or No. Or else it will be difficult for them to help you. The Superior Rooms we stayed are excellent and as good as 4 star hotel but there is no English TV programs. If you want to cook rise, you can ask the maid she will provide rice cooker, knife, chopsticks etc. The apartment is secured because you need card to access your room and go to the apartment office which is 24 hours.
Lai F. Families with young children Hong Kong, December 23, 2014
price ok location ok

paid what we got
4.7
Sharon K. Families with older children Singapore, December 18, 2014
Pleasant stay

Washing machine, proximity to night mkt
7.3
The washing machine is clean and working and serves to be very useful for us who brings limited clothings. The famous Wushan night mkt is just outside the hotel. However the furniture is quite dusty. Beds and toilets are clean. The loft bed in the family room can look quite precarious for those who fear sleeping at a height.

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