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About White Palace Hotel

Description

Located on Petchburi Road in the middle of Bangkok's fashion district of Pratunam, White Palace Hotel is conveniently placed for both tourists and shoppers. The nearest BTS station is within walking distance, making all areas of the city, including the Chao Praya River, easily accessible. Large and well furnished rooms are equipped with cable TV, a mini bar, and IDD phone. The Club Level offers greater luxury with a five course meal served daily at the club lounge and a private concierge. Guests can unwind at the White Palace Hotel's swimming pool and spa or grab a bite at the round the clock Café Concourse Restaurant.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park

Fitness & recreation

  • massage

Food & beverage

  • room service
  • restaurant
  • coffee shop

Cleaning services

  • laundry service

Guest services

  • concierge

On-site facilities

  • elevator

Health and security

  • 24-hour front desk
  • safety deposit boxes
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Number of Floors: 10
Year Hotel Built: 1991
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Recent traveler reviews

Filter by traveler type
All reviews (3598)

Business travelers (565)

Couples (1330)

Solo travelers (576)

Families with young children (301)

Families with older children (261)

Groups (565)

Hotel Condition/Cleanliness
6.7
Facilities
5.7
Location
7.8
Room Comfort/Standard
6.7
Staff Performance
6.5
Value for Money
7.3
Food/Dining
6.4

7.2 WAI Y.
Malaysia
May 19, 2016
Good value for money
Good location and value for money

4.4 Carin C.
United Kingdom
May 19, 2016
Dirty room, unfriendly staff, inedible breakfast.
The first room I was shown was DISGUSTING - the walls were dirty and smeared with god knows what. The rooms are in a poor state in general, don't smell fresh and the bed was very basic. When I complained I was moved to a room that was in better order and cleaner...but the bad experience with the first room left me feeling uneasy. The receptionist was unfriendly and unsympathetic when I complained. Breakfast area was dirty, selection is limited and lowest quality. Only stay here if there aren't any better options. I had already paid for 3 nights, so was stuck with it. There are so many places in Bangkok you're sure to find something better in this price range though.

6 Soeun M.
Cambodia
May 16, 2016
Common
The room is not good and don'have mirror bad smell of smoke.

7.6 Wu Y.
Singapore
May 19, 2016
Quite good location and value for money
You get what you paid.. But 1 issue that is bothering me is this hotel doesnt come with a hair dryer.. Which is very inconvenient for ladies especially my wife..

8 felix Y.
Malaysia
May 13, 2016
not bad
nice location

6.8 Lock W.
Singapore
May 09, 2016
Good stay but wifi not good
Now hotel breakfast serves pork sauages & ham which is good, wifi require you to sign-in with new password every day, why limit to 2 password per room?

6.4 md R.
Bangladesh
May 03, 2016
Not bad
Good

3.6 PANG Y.
Malaysia
May 03, 2016
Bad attitudes of receptionist
The attitudes of receptionist is very bad and not willing to help the guest. The room is very dirty as the wall is attached with lots of dusts. Bad hotel in Pratunam area.

7.6 SHUN-HSING H.
Taiwan
April 26, 2016
It's a nice trip
Nice

6 PRASANGI G.
Sri Lanka
April 22, 2016
Excellent location for shopping but unfriendly sta
Location was superb for shopping, public transport, food markets etc. Rooms were quite spacious even after an extra bed. Staff were very rude and not friendly at all. Cleaning of the rooms was not done properly and had to remind several times to get the daily cleaning done. Cleaning staff shouted at us when we asked whether they could clean the room. Quite good breakfast but the same menu everyday. No tea-coffee making facilities in the room.


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